H2Go Plumbing

He was a skilled salesman who quickly won me over, and I decided to go with his company because they offered a competitive price and he promised to deliver the materials promptly. He even guaranteed his work for six years on the hot water tub installation, which he completed within a week of starting the job. However, I was disappointed when he simply dumped the old tub on my lawn after removing it. Unfortunately, after the installation, there was a leak and the hot water pressure was inadequate. Although he promised to come back and fix the problem, he never did and stopped responding to my calls and emails. This unprofessional behavior was particularly upsetting given that I am a 77-year-old disabled person who felt taken advantage of. Despite numerous attempts, he only acknowledged the problem once and never completed the work, leaving a poor reflection on his company.

John contacted me, and came to my home to inspect my old tank, and verify that it was no longer good. He provided me with quotes on a new hot water tank and a tankless system. He answered all of my questions and provided me with the time frames to do each job. I ultimately decided to go with a tankless system. He was very professional and nice to my children who were often in the way of his work. While completing the job he also discovered that the pipes to my HVAC system were not secure and he fixed that. He also disposed of items used on the job making the place look better than before. I can't wait to hire him for my next job.

It was an extremely positive experience working with John. He was responsive and very professional with his services. I would absolutely work with John again!

Installer called immediately and was able to give me pricing and availability within the hour on a Saturday morning. Pricing was competitive and lacked additional charges for weekend services that many others were asking for. Installer worked clean and efficiently, job was completed the same day.