Handy Man Today 123, LLC of Ann Arbor

Nothing was done.

For the most part, it went well. We ran into a snag when one of the new faucets was missing a part, so I went and picked up a replacement. The only problem was that, somehow, in the course of connecting the kitchen faucet, the water to the dishwasher was turned off. (I wasn't sure that was the cause at the time but since the problem occurred right after they'd been there, I assumed it had to do with the connections.) I called to request that the person come back out to correct the probem but didn't hear back. As a result, I had to call another service provider who came out, found and fixed the problem in short order.

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The workmen were very pleasant and did a good job. The wallpaper was difficult to remove but they persisted.

Horrible! Had to have the work redone! Terribly disappointed. I simply needed a washer hook up and dryer vent installed. A worker came out to the house last Tuesday to determine what would be needed for the job and I was quoted a price of $250. Then Conrad came out that following Saturday, again, to see what was needed to accomplish the work and three small things were added to the plumbing list - remove one hose bib, and replace another with a frost free, So off Conrad goes to buy parts while yet another person arrives at the house; a plumber. So, in total I have three people, Conrad, Shawn, and Tom at the house to accomplish the simple task of installing a washer hookup and dryer vent. Conrad called me and informed me, after pipes had been cut, holes cut through walls, and other things that left me no choice, that the parts were going to be $250 or more and did I want to continue. Well - my house is torn apart, what choice do I have...I was rather committed at that point. An hour and a half after Conrad left to go get the parts he sends Daniel back to the house with a box and a bag of parts and Daniel starts helping Shawn install the dryer vent. So now I'm paying 3, THREE people to install a dryer vent and washer hookups!! It took Shawn and Daniel 3 hours to install the dryer vent! Tom got the washer hookup and hose bibs completed in 2 hours, a reasonable amount of time. Conrad charged me labor time for three workers to do this simple job that could have been accomplished by Tom alone, and in less time. The dryer vent install is a disaster - a gaping hole with the vent installed incorrectly - and that's not even the worst part. Conrad overbought on the parts to the tune of nearly $200 and when the work was finished there was a box of parts that were not necessary for the work I had accomplished - but he wanted me to pay for all of the parts and $490 in labor costs for three people to do a 1 person job. and he said he would give me a credit after he took the parts back!! WHAT!? I told him that I would only pay for the parts used and would not wait for him to issue me a credit for his error of overbuying parts that were not necessary and that it wasn't necessary to have three people out on this project. He wanted $780 for the parts and labor to install a washer hookup, dryer vent, and to remove and replace a hose bib. Since he didn't stay at the house while the work was being done (and thank goodness because I would have ad to pay him for hanging around) I told him I would pay the labor cost and he and I would settle the parts cost after he returned the parts that weren't necessary. I kept the bags from the parts that were used and have a list - but I will never use this company again. Completely unprofessional. I don't like being ambushed and over billed.

When they finally came to do the work, the work done was great. The 2 servicemen were polite, knowledgeable and did fast work. I had 3 apts scheduled that they did not come for and did not call.

The repair person who came over was not the owner of the company but an employee. He was not aware that the service was for "replacing" an existing outdoor faucet with a new one. He was under the impression that parts (faucet) was extra. After showing him the order he agreed that parts were included in the price. He did excellent work and was very professional.

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Everything went well.

After some initial "back and forth" phone calls and emails with the owner, he sent Dan and Tom to perform the requested services. They worked steadily, provided helpful feedback regarding my projects, and overall, did a great job. I will use them again when I need some "handy" help!

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Conrad was very pushy. He demanded money upfront. He was very unprofessional and threatening. Avoid at all costs. First day here the utility tub was put in and his employee was nice and seemed to do a good job. But Conrad was dishonest with his fees and letting me know what they were. He did not want to give me a quote after I asked for one several times and was very upset and walked off the job with my money when I asked. He told me that I had to leave a good review for him and specifically what to write in the review. He is dishonest and ripped us off. I have been trying to work this out with him and he does not want to work it out. Words cannot describe how horrible my experience has been. I feel completely taken advantage of and he has threatened me multiple times. In the end he overcharged me and I did not know this until I talked to another contractor.

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<p>The plumber was knowledgeable, courteous and professional. I would call him again for any plumbing needs and refer him to other people. He finished the job in expected time and cost. I would give 5 stars to the service.</p>

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It turned out very good, excellent.  Two people came.  They did the work, one knew the work and the other was his helper.  I think they did a fine job.  They were here Friday the 29th of April, 2016.  We had two spots where the plaster on our ceiling had cracked and bubbled and it.  They were able to take the old plaster down and put new up.  It took them about 4 hours to complete the job.  There were no additional fees.  The responsiveness was harder. 

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The person sent did not seem to know what he was doing with regards to the plumbing fixtures. He must have made 3 different trips to Home Depot. Wasting the time that was paid for. He was great with less difficult details such as painting. <br />

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Absolutely fantastic; I think I just found my handyperson-team.  Conrad and Tonya were almost too prompt in getting everything done well and at an excellent price. They also went out of their way to accommodate my absence to get everything done on my list.  I couldn't be happier with 123 and just wish I'd come across them sooner! <br />

Great response to my initial contact via email.? Scheduling and appointment timing was very flexible. My initial service was done promptly and the electrician provided a replacement switch, when my old one was found to be the issue.? He also consulted on a few other electrical questions I had.? Very professional and helpful. Second service call was setup at that time for the GFCI outlets I needed installed.? Again, very prompt follow-up to schedule that service call after the parts were purchased.? Scheduling very convenient and work was performed as discussed and in the timing estimated. I will certainly use Handyman Today again for any electrical or other needs I may have in the future.

It went good. I was happy with the work.