Hansman Heating & Cooling

This man was hired by our warranty service to fix an attic fan. The belt needed to be replaced. It was done late October, so we didn't use it but a couple of times. We gave him the $100 service charge by check. When we came back in the spring, it was making some noises, but worked for a while until it stopped. He came back to look at it and said a piece had fallen off and couldn't find it. He never called back, so we called the warranty company again to schedule another service. This is where we realized that we had to prepay for the service (to make sure the tech was paid). I checked my credit statement and bank and realized that he was paid twice. He accepted our check knowing that he would be paid by the warranty company also. When I called him about this (this past week), he said he didn't want to wait for the money from them, so he took my check. So, he has been paid $200 and the fan doesn't work. He hasn't agreed to pay us the $100 he owes us.

They gave me a quick call back to do a phone estimate. They were able to give me the information so I can have my AC back on without them coming to the home within minutes at no cost. The guy was very courteous and friendly. He even asked me that they can even come out do a quick cheap inspection to make sure it was safe and running right. Thank you for the fast help during the heat to help our disabled kids and us get out of the dangerous heat.

Emergency A/C work in the evening with Airbnb guests on the way- 97 degrees outside! I was so grateful that he was able to come out as soon as I called. Our incoming guests had a 4 month old infant and he went above and beyond to get our system up and going again at a reasonable cost. He had the problem diagnosed quickly and found a solution that night. He went over our whole system to ensure there weren't any other problems and didn't charge us for things that weren't wrong, only the burned up fan motor and the service call. Thanks! I would highly recommend and would call again.

When our heat pump went out I did, like the majority of owners would do to secure HVAC bids is google the local listings. I did and one of the bids secured came from Hansman Heating and Cooling. During the process of securing bids the owner came in not as the lowest but one that was associated with the Ameren rebate program. As a result with the rebate, the effective cost was lower than the other bidders plus the company was recommended by Ameren. In an area of unpredictable labor service and summer time weather(it seems that everyone needs cooling service), I was very pleased with his professionalism in his work ethic and by showing up as slated. I was impressed that they took time to explain everything, the quality of workmanship and the way they cleaned up after themselves. I would recommend them to anyone in the lake area.

Don patched up the furnace on initial visit so we could keep house at a safe temp while prepping for total unit replacement. Don was very knowledgeable in explaining the latest technology in HVAC replacement and also utilizing available rebates from electric company. New unit is unbelievable how much less it costs to run and it can make our summer home a meat locker on the hottest day, fast. On time work, very respectful of our home and just an all around “good person”. Really liked Don and his work, will definitely use him again.

He was very good and figured it out in reasonable time.

very friendly knowledgeable about product and answered all questions we had

He was honest and prompt.

.

working great.

did a great job and quickly

Don did a very nice job. This was not a simple job. We were having trouble with our 3 story lake house keep a consistent temp on all floors. The duct work and previous unit was not installed correctly. Don was help to work with the things we could not change and still made it possible to heat and cool all floors consistently.

He was very prompt on getting there and preformed the service the A coil needed. Did a professional job. I will call him back any time.

It went fantastic my air works just fine. He also quoted me on other improvements around my home at a very low rate as I have been given bids by other contractors. <br />