HERBERT SHIFLETT ROOFING

Wonderful great people to work with. Not a single issue great Christian people

Another company camre out and gave me a quote. I thought it was a little high. I called Herbert and his price was SO much better. He got the job done in less than 2 days and was very professional, prompt and just did a great great job. I cant say enough good things about this business and Herbert. HIGHLY RECOMMENDED!!!!!

Superb and excellent. Very professional and timely. Price was competitive.

They are extremely professional quoting the job unlike other roofers. They were throughout the process. I was going in a long distance. I met with them. They are extremely communicative. They were on time with the job. Extremely well and professional. Letting me know everything what was going on. The most professional roofing I had.

It went very well! He got out there in a timely manner and sent pictures of work needed. They were great to work with and I would highly recommend them to others.

Very happy with Herbert's services. He fixed a leak repair that I had been having a problem for a long time. Would call him for any other services I need & definitely recommend him to other's.

Did a great job. I'm very satisfied and would highly recommend Herbert Shiflett Roofing to anyone.

It was a pesky leak, hard to determine where the leak was coming from but Herbert Shiflett Roofing was able to find it and do the repair. They did an outstanding job, it did not leak after the next hard rain. He also checked back several times to be sure we had no leak. He also texts occasionally to be sure everything is going OK. I would highly recommend Herbert Shiflett Roofing to anyone with a leaky roof. Very professional and caring company.

I had just paid to have my front porch floor painted the week before he came. His wife dragged my flower pots across and scrubbed paint right off. I told him and he got all bristly. I told him what it cost to have it painted and he told me I got had as if it was any of his business. His wife needs to pick things up instead of dragging or have him pick it up. We negotiated a difference in price for me to have my painter repair his wife's damage. He was pissy after that. He missed several spots on my siding and I pointed them out as well as old wasp nests and dirt dauber nests he missed and he had to go over again, he did not do well. Several spots he told me would come off came right off for me with some dawn dish liquid, a scrub brush and 10 minutes. I would not recommend as he is nice to begin with but gets very pissy when you point out his errors. I work hard for my money to pay someone and I expect quality when I dole out my $$. He asked for $289, he not $225 and I still had to do my **** self...not worth your trouble to call!

--have the signed invoice... paid him $100 to get started--He came out several times--he brought parts--left them under my deck--this went on for several months--many many (as you can see in the pics) excuses....finally told him to bring me my $100 back--gave me an excuse about needing scaffolding and other costs---agreed to give my cash back--but since has not returned any contact on messenger or text-----basically lost $100--lured me in with great price--hook, line and sinker.---

It was an emergency as I was closing on the house. He responded right away and resolved the leak!

At first, I was just glad to be getting a new roof due to the extreme damage that had been done over several years of neglect (a whole different story). However, while he and his crew were here doing "work", I gradually felt that something wasn't quite right. Herbert Douglas had said his work was "fully guaranteed" and that if there was any problem to contact him. Well, within a few weeks there started to be water leaking inside the house as before and I called and called on several occasions to let him know about this but my calls were NEVER answered. I was feeling like they just did not want anything to do with my house again. I called again a couple of months later and Herbert's girl answered. I told her about the problem and all I got sounded like stalling. It was at that point that I threatened legal action and I had their full attention. A crew member (singular) came out a couple of days or so later and attempted to "fix" the problems with some silicone sealant. Herbert himself never did come out to check on the problem or the solution. Now I have practiced Dentistry for over 20 years and dentists tend to be very much the "perfectionist" about tight margins and properly fitting materials. We work in minute detail and it has to be absolutely correct. I don't believe that Herbert understood who he was working for. I have contacted the BBB about the problem and in his responses to my complaints, he keeps referring to my brother as the one who was "in charge" of this project and that "all of the work" had been arranged by him. Even though my brother was trying to help me, I was and still am the sole owner of this house and I am the one who makes the decisions about when and how any maintenance will be done. I told Herbert about the soffit, the metal roof panels not being placed correctly and about needing the underlying decking NEEDING to be removed and replace - he actually replaced only two of the decking boards but left the entire remaining roof as it was. He swore to me that he put the tar paper down over the complete roof but yet when R&R contractors removed the metal panels as had been placed by H. Shiflett Co., there was NO TAR PAPER and only the rotted and moldy original roofing shingles that Herbert and his crew just casually covered over. Herbert's answers to the inquiry through BBB sound childish and churlish at best. He stated that  I should have called him about the problems yet when I did call, I had to threaten legal action to see some action on his part. Even with that he himself NEVER contacted me back to see if I was satisfied. He claims over and over that by having another contractor do work that corrected his work that his warranty was now null and void. He says that I should NEVER have contacted someone else to evaluate his work and yet after I experienced no response from him to come out and fix a problem and I saw how his crewman did "fix" the problem and Herbert's overall apathy towards my concerns, just how in #%XX!  am I supposed to trust what he says? <strong>ABSOLUTELY NO</strong> will I call him to consider a problem <strong>!  </strong>I've got better sense than that! Once R&R Contractors did a complete overhaul of my roof it cost me an additional $7400.00. I, not my brother, am taking care of this fiasco and I sincerely hope that this inexperienced fraudster does no more harm to other unsuspecting citizens. I wouldn't hire Herbert Douglas nor Herbert Shiflett Roofing to roof, re-roof, build or in any other way touch a dog house.  His building standards are substantially below the codes of 3rd world countries. How did it go overall? Can you tell that I am furiously angry?!

This company was very helpful in the beginning working with my insurance company to get the roof replaced.  When it came time to do the job, there were many non english speaking workers and one english speaking foreman and they even had someone's spouse there to interpret.  I questioned the work from day one because it didn't look right.  I wouldn't have paid them any money except I mistakenly paid them for materials up front.  I did not pay them when the job was done because it didn't look right and when I contacted the building inspector, he informed me they did not pull a permit and the work would not pass his inspection, it was not done right.  I didn't pay them and they took me to court, I was awarded a judgement to receive my money back.  I am still working on that and frankly don't know that I will ever see my money but I will do my best to inform others of my experience so they do not have to go through something like this with them.  I found many documents at the Magistrate's office, had I found them before I hired this company I would not be writing this post.