HIVEX Basement Finishing Co.

I would HIGHLY recommend Hivex to anyone looking to increase the value of their home at an affordable cost that's completely hassle free. From start to finish the team at Hivex was kind and very knowledgeable, and they went above and beyond for our every ask. We sat back and watched the magic take place. Another contractor that we initially received a quote from said putting a door access under our basement stairs would never pass county inspection. Not only did Hivex complete the job no questions asked but it also passed inspection with flying colors. Michael, Bob, Andrea and every crew member was prompt and courteous and followed the set schedule without delay. They happily accepted a work change order towards the end of our project when we changed our minds unexpectedly. We truly don't have enough wonderful things to say about every Hivex employee and the excellence they put behind everything they do. Hiring them to complete the basement of our dreams was the best and easiest decision we've ever made to increase the appeal and value of our home!

It went exceptionally well! Hivenx Basement Finishing Co. delivered exactly what I was hoping for—and more. They worked within my budget without cutting corners, and the quality of the work was outstanding. I especially appreciated how flexible they were when I wanted to make custom additions during the process. The entire experience was smooth, well-organized, and stress-free, and the finished basement exceeded my expectations. I couldn’t be happier with the results and highly recommend Hivex for anyone looking to transform their basement.

We recently completed a full basement finishing with HIVEX. From initial contact through all stages of work and right on through the completion of the project, their service was incredible and exactly as promised. They communicated constantly about the project and the very few concerns we had were addressed quickly and efficiently. We can’t recommend HIVEX strongly enough! Lastly, but significantly, they competed the work more quickly than they originally estimated.

Excellent experience! Overall project looks wonderful and was done timely! Couldn’t have asked for better!

Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective. Pros: -High speed process for diagraming layout and giving a quote quickly. -Staff is friendly -Great work on installing the Murphy door I’d purchased. Their cabinet guy is a rockstar. -The electrical work was excellent (some of the positioning in the mechanical room of lights was odd) -Project Manager was professional, responsive, and friendly. Cons: -Caulking in the bathroom shower (panel insert was not complete) -Caulking missing in areas of molding and quarter round (found painting) -Final trim out was horrible with a lot of splintered pieces (door frames, baseboards) I didn’t notice until painting. Also found that they had made a mess installing door hardware in many places (think multiple holes hidden) -Mess – They left a big mess on the flooring because they didn’t do any touch ups on the drywall until after the flooring was in. They didn’t clean up at all in the mechanical and under the stairs. And I mean dry wall all over the place, plaster clumps big as a biscuit dried on the ground. I still have more work to clean up. -Flooring – Flooring choices were limited to just a few. This probably should have been communicated more clearly. The issue for me was I had wanted to see if they could find the same tile I had in other rooms of the house and use the same tile, and they said no which they had not said no to during the estimate. At this point they already had almost 30% deposit from me. (I had a bog of the original which some one tossed moving my stuff). -Credit – I provided my own shower accessories (because it matched rest of my house)after the project manager said I could get a credit for. My own fault for not finding out how much that was. After the project was done I had to go back to them to get the credit and it was very low because of “volume” they buy in. They also said I didn’t provide something I did which I have a receipt for and it disappeared. I tried to argue it but it’s not worth the roughly $150. Full transparency this was the tipping point for me. Neutral: (Items I think people should know but aren’t something to fault a company on.) -Broken Latch on murphy door, they provided replacement hardware for me to install but there had been some suggestion I’d broken it. -Be aware they only offer white for paint. I went with not having it painted thought it was supposed to be paint ready. A lot of the issues I found going through painting it on my own. -Deposit – They wanted the deposit a lot sooner than I thought they originally said it would be due. I paid 3 months before they started, I believe. -Ran a gas saw inside the house for an extended time to cut a window. It set off our CO2 sensors and my teens called 911. Fire department and gas company came out. We had to wait for the house to air out to ensure it wasn’t a gas leak. In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement.

From initial interview to final walkthrough, the folks at HIVEX were professional, courteous, and communicative, to the highest degree. And while the overall job was not very complex, the quality and attention to detail were outstanding. We would definitely recommend Jess, Bob, and the rest of the HIVEX crew to anyone looking to have their basement finished. The only fault we could find is that they /only/ do basements, or we would hire them for other remodeling work.

Hivex did a great job with our basement room. They were on time, communicated well with our questions and explained everything to us as the job progressed. The workmen were very polite and cleaned up the area each day. Everything went smooth and looks great!

Hivex did an excellent job with high quality and a fantastic dedication to customer satisfaction.

We love our new finished basement. Very professional company. The project manager was great! They communicated everything with us. We told them our ideas and they brought it to life. The timeframe of the whole project was reasonable and the crew stayed on time or even were ahead of the schedule. I would 100% recommend this company if you want to finish your basement.

After interviewing several contractors that claimed to specialize in finishing lower levels, Hivex Basement Finishing proved to be the best!. Professional, Punctual, Fair Pricing, Patient. There crews were here when they said they would be here.

Excellent service! Top quality workmanship! John and his team was always on point. John was very helpful and very knowledgeable when I had questions about my project. I would definitely recommend HIVEX to anyone who's looking for a basement remodeling!! Thanks for providing me with a great basement (my own mancave).

From Beginning to end It went smoothly, The crews and office personal were very professional and knowledgeable. They saw our vision and implemented it. The project was finished before expected ( which never happens), we couldn't be anymore pleased and would recommend them to anyone who is doing a basement refinish or remodel. Our project manager Bob was always there to communicate and answer questions.

We love our full basement apartment! Hivex was so easy to work with and had wonderful ideas that we hadn't even thought of. We would definitely recommend them for any basement project!

From Day 1, my experience with Hivex was fantastic. They provided me with an honest and transparent quote, with no hidden charges or surprises. They take their professionalism and professional standards very seriously, which impressed me from the start, so I was convinced they were the right choice for me. The project itself was completed exactly as planned, with absolutely no issues (the only hiccups were with Lowes!) and amazing communication from my awesome project manager every step of the way. I had heard so many horror stories of bad home improvement projects, I was very wary of taking this on, but Hivex made it such a stress free experience. I know it was the best choice for my own peace of mind, and I'm so happy with how the basement turned out. Thank you, Hivex team!

They're an excellent company to work with – everything done well and to specifications. Friendly, responsive, accomodating, responsible, dependable, efficient, excellent finished product.

Outstanding company! Hivex team does quality work! I’m extremely pleased with my basement. The project manager kept me informed on the progeny of the job and accommodated my last minute changes.

Project Manager was very responsive, kept me informed of work to be completed each week, visited property to ensure work was completed as required, was a great communicator as well as listener, recommended no-cost additional options for my consideration which I approved, and followed through on items discussed in every conversation. Workers came and went according to their schedule and were very thorough and friendly. I hired this company because they are family owned, workers are employees (and not sub-contractors), and I’ve noticed the trucks in the residential area. Sales and contract personnel were also very knowledgeable, personable, and responsive.

Excellent! HIVEX was courteous, the project is beautiful and they were super responsive when asked to tweak a few minor things even after all money was paid. I highly recommend HIVEX.

Hivex, and our contractor John, exceeded all our expectations for our basement. We are thrilled with how the project was completed and the workmanship for the price is unbeatable. Highly recommend.

HIVEX was AMAZING!! They explained everything every step of the way. They were always there to answer questions and solve problems without a complaint or hesitation. Their customer service is incredible! They made this process so easy! Worth every penny!

John and his team at HIVEX did an amazing job finishing our basement. They helped us design it into something that is extremely functional and will definitely add value to our home. The HIVEX team was courteous and professional from the beginning of the project until completion. The communication from the Project Manager (John) and all of the team was exceptional. We were updated on every phase of the project and told when there would be noise and material deliveries. I would recommend HIVEX for any remodeling needs. V/r, Jon & Melissa

The workers were so respectful, our Construction Foreman did a great job of keeping us informed of what was going on and when! We had to postpone our project by two weeks, my husband and I had Covid, and Hivex managed to get our project into their schedule and still complete it within the original time frame. If you need or want to get your basement finished, use Hivex!

HIVEX is truly an awesome company to work with. They are very responsive, extremely professional, very flexible and super easy to work with. The only possible downside is they are not turnkey. They do not install flooring or paint. But that was not an issue for me as I saved thousands by painting my self and have a good flooring company. I cannot speak more highly of HIVEX and would use them again.

The most amazing basement finish of all time! Seriously these guys were awesome from start to finish and I would recommend them to all.

They did a great job first and foremost. They were on time, very polite, cleaned up as they went, and very responsive to emails and texts. I couldn't recommend them more!