Home Equity Contractors

I rarely leave negative reviews, but my experience with Home Equity Contractors LLC demands a warning to other homeowners. After the project wrapped up, I received a final invoice that included line items for work that was never performed. When I calmly pointed out the discrepancies with documentation in hand, instead of acknowledging the error or offering to review the charges, the response from the project manager turned hostile and threatening. Rather than resolving a straightforward billing professionally, I was met with intimidation tactics that were completely unacceptable. This is not how a legitimate contractor operates. Billing a customer for services not rendered is bad enough ? threatening them when they have the audacity to question it is something else entirely. If you are considering hiring Home Equity Contractors LLC, I strongly urge you to get ev

I found them to be prompt and informative. ,They were accommodating to my requests, arrived as scheduled and did a quality job for a reasonable price. Chris was great as well as both painters. would recommend them to friends and neighbors

If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away.

Could not be more pleased entire process a breeze.Work contracted done on a timely & professional manner. Price fair for quality of work done.We could not be more pleased. Will contact them again for our future home projects.

Brett and his team were awesome. Brett was very professional throughout the remodeling. He was quick to respond to any questions or concerns we may have had. The outcome looks amazing!!! We have several other projects in the future and without hesitation, we will be using Brett!

I cannot recommend Brett and his crew highly enough. Our tub kept arriving from Home Depot damaged, but they kept coming back, working with us to get it installed - until we ordered from Wayfair! They did the removal of the old tub, install new, fixed the tile, installed fan boxes, fixed a squeaky floor, and sorted garage ceiling. They were wonderful and will definitely be our go to in the future! Thank you so much!

We are very happy with the work Home Equity Contractors did for us. Especially appreciated the prompt communications from Brett and that Brett cared about the health and safety of his crew. The crew did a great job, nice cleanup. We would definitely hire them again.

I'm a Realtor and have been looking for a reliable contractor for some time...I'm so happy I found Home Equity Contractors! Fast, reliable, great communication, clean and wonderful work!

Great work by this contractor! Careful and efficient. We would definitely use them again.

Getting a quote and scheduling was a breeze. And Ivan and Alex were on time, careful and pleasant to be around. They answered our questions and made good suggestions. And their workmanship was exceptional. Our herringbone backsplash was not easy to do, but it’s been done perfectly. They left everything sparkling clean, too. Can’t say enough good to recommend these folks.

I can’t recommend them enough. Great people, and they provide great service.

Excellent work by very professional and friendly crew. On time and on budget. By far!!!! the best price. No surprises … just great work. Thanks!

The team did an excellent job. They were punctual and worked on schedule with no unexpected delays or issues. The work they performed looked amazing...couldn't ask for a better job done. Very clean grout and caulk lines. Would recommend this company to anyone.

It went very well and we are satisfied.

Brett and his team were Excellent! I would recommend them to everyone!

Great will probably use them again

Fantastic experience with Brett and his crew. Arrived on time, covered all the floors and countertops before starting, discussed a few design details, then got the job done in 2 days. Absolute professional installation of my large kitchen backsplash (approx 100 sq ft), every tile set perfect, even the difficult cuts. Cleaned up every area after job completed. Great value for what I paid. Will definitely consider hiring again for other projects around the house.

A+! Absolutely good people and very highly recommended!! Brett and his team are professional and care about their work. They were very responsive, on time, and on budget! It was a pleasure doing business with them. Glad they do kitchen and bathroom renovations because I will be calling them!

Very well.

It was amazing to deal with a contractor who I truly felt had my best interest at heart. I got multiple estimates and they providing the most value for my project and it wasn’t even close. They were very responsive from initial communication to the estimation process to the execution of the project as well as follow up.

Excellent! They did interior, exterior painting and basement update with painting, dry wall and carpeting. Bathroom remodel for three bathrooms and put on a new roof. The house looked amazing once it was finished and sold for $50K more than it would have without the remodeling. So nice to have one person taking care of all the projects, and Brett Shankle was so responsive! All the crews were professional and their work was great. I highly recommend Home Equity Contractors and have referred them to many friends. Their work is amazing and a great value!

Excellent. Great staff and team. Clean and thorough we were very pleased. We have them coming back once this pandemic passes. Highly recommend.

Please find a different contractor! We hired Brett’s company to replace flooring in our basement that was water damaged. The original quote included installing flooring and drywall repair. We had to stop the install and start over two times due to issues. The first issue was the way the flooring was being laid. Standard wood/laminate flooring should be laid out in a scattered/various pattern using planks cut in multiple lengths, however the install guy was cutting the wood in only 2 sizes and laying it down in a repetitive pattern. It looked horrible. We asked Brett to come out to the job and see for himself because we were concerned with the quality of the work, but he never came out. When the install guy started over, we realized he had not put down underlayment which was clearly included in the contract. They were placing luxury vinyl plank directly on the concrete slab with only a moisture barrier. Again, we had to have them stop the job and start over to do it properly. Brett still did not come out to the job site. We did not end up getting the drywall repair completed and asked him to remove that cost from our invoice, but he said we would still need to pay the full price because if he reworked the contract it would go up to account for starting the job over. Even though both times the job had to start over were as a result of his guys negligence. I’ve attached a picture that shows the first problem with the install. We’ve had flooring replaced and installed several times in previous homes and have never experienced someone attempting to install it in the way his guy was. There was no quality control on Bretts part. The install was done incorrectly multiple times and it could have been avoided if Brett had taken the time to make sure the job was being done properly. To make matters worse, we were penalized for his crews mistake and it left us feeling stressed out and ripped off. Please save yourselves the stress and find someone else to do your floors.

Home Equity Contractors came in and completely renovated the townhouse. Their overall professionalism and attention to detail was deeply appreciated. HEC went above and beyond to bring the vision to life.

As a realtor, I engaged with Home Equity Contractors on behalf of my sellers to complete work to prepare their property for sale. From the first meeting to the completion of the property updates and repairs, Jimmy and his crew were top notch professionals! Their business model of "No up front costs and paying at closing" served my client’s needs and financial constraints so the sellers could leverage the equity in their home for a faster sale and higher profit. Jimmy worked collaboratively with me and the sellers to set a realistic and affordable budget as well as offer cost saving ideas without compromising quality. Communication was timely and the crews were professional and courteous, always cleaning up after each phase of work. The project consisted of new flooring, painting, a kitchen refresh, new lighting, landscaping and various plumbing, electrical and general property repairs. Jimmy was proactive in keeping me apprised of the work and he kept to the timeline which gave my sellers peace of mind. The finished project was beautiful and made the home market ready to sell and the property was under contract in less than 2 weeks! Home Equity Contractors were fantastic to work with and they delivered exactly what they promised. My sellers were extremely pleased with the process and the end product. I give Home Equity Contractors the highest rating and recommendation …A+