Homer Nine And Sons Inc

Homer 9 and Sons were excellent to work with from start to finish. They responded promptly to my request for a quote and worked closely with me to ensure that I understand all of my options throughout the entire purchasing process. On installation day the entire crew arrived promptly on time and got to work immediately. They were able to replace both my entire furnace and AC as well as install several new registers and a return to add heat to a finished basement all in a single day. The entire crew was friendly and professional the entire time they were in my home. I can't recommend Homer 9 and Sons strongly enough. Every person I worked with at the company from Shaun in sales, to Ken in installation planning, and to Perry and his installation crew were excellent to work with from start to finish. Would absolutely hire again.

First technician who came out replaced the thermacoupler (sp?) and told me there were multiple problems with the furnace and that I needed hundreds of dollars worth of repairs. The next day the pilot went out again and a second technician came out and I waited hours beyond the estimated time of arrival. He did not "upsale" as much as the first technician, but said I would need a new furnace soon. The next time I thought I had a concern with the furnace I called a local heat/air repair service who said he could find nothing wrong with all the things the Homer Nine technician said needed replaced or repaired. I have never used Homer Nine again nor could I recommend them to anyone else.

I have used them for over 20 years, some guys are good, some not.

Excellent work, fair price, very satisfied

Satisfied job

Fabulous group. We have been using them since we moved here ten years ago. My mom uses them in Beaver. We have an agreement. They come in the summer and winter. They are always wonderful. Last fall they check the furnace. They cleaned out the air conditioning unit. They put the cover on it. They were amazing. They are always wonderful. I like the fact that my mom is ninety two, and they do not take an advantage of her. When she has a problem, they will come and take care of her. She has used them for many years. I use them for services, but my mom will call them, and they will come out the same day. When they call you that they are on their way, they are on their way. Mike said they are always nice. They put on those booties on, they don't get anything on the carpet. They cleaned up after themselves. Everyone we have had here is wonderful.

.

I would use them again in future.

I've used them for years and years. I have a service contract with them and they do the air conditioning and the furnace. It runs about $199 a year. With that, if there is an emergency, they just charge for the parts. If everybody's furnace is out because it's cold, because I have a contract, they put me at the top of the list. They're pretty competitive around here. I called them out one time at 2:00 in the morning and they were there in half an hour. It was years ago when my father was ill and the temperature was in the single digits and I panicked and they showed up. What stands out is trustworthiness, they do what they say they're going to do, they're there when they say they're going to be there and when there is an emergency, they respond quickly.

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

A regular furnace and air conditioning maintenance check on Wednesday, January 13 revealed that the heat exchanger was failing on our 17-year-old furnace.  There were other problems as well.  The condition was unsafe and we decided to replace the furnace and the air conditioning unit which had been installed at the same time, to take advantage of financial incentives and improved efficiency.  We've dealt with Homer Nine for many years, and they were willing to install the furnace immediately, on an emergency basis.  The day after the furnace check, January 14, they customized the sheet metal ductwork and installed a new furnace.  They came back the following Monday, January 18, they returned and installed a new air conditioning unit.  On every occasion, they were punctual and courteous, and described what they were doing.  They cleaned up completely.  This is why we've dealt with them exclusively for many years - a very professional company which treats its customers very well. <br />

Kris was early and waited in my driveway until I got there. He was respectful of my floors by wearing booties. He didn't mind me watching over his shoulder and explained everything he was doing. He was very thorough and cleaned up before he left. When pitching the performance plan he never pressured me into it. This was the first time I used this company as I had a coupon.

unknown

unknown

unknown