Hoosier Permanent Coatings

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The work took awhile to get done, but we were happy with the final result. One of the reasons we chose them was because they were highly rated on Angie's List and gave a lifetime warranty for the work. Since then we've had calls from their vendors wanting us to contact them so they could get paid. We're concerned that we paid them for the lifetime warranty and now we're worried that they're no longer in business. We're now wondering what our lifetime warranty is worth.

The first time it was $21,000, then we had them do some additional...they gave us an estimate, I think of around $6000 and honestly we haven't paid them because they haven't finished. They seemed very professional. I thought they would do an excellent job. They could match our color scheme. This is in a company that is warranted, life time paint, never have to paint again and if we do, we'll come out time and time again to do it. So the idea was great and we had been having to paint the brand new home every year. We were tired of that and they seemed like they could do a great job and the product seemed very good. We had them paint it the first time and we had room additions added and they painted that. It seemed very good and very professional. They painted some things that they shouldn't have like the windows, so it is hard to close them. Overall they did a decent job but then the last time they came out to do some repair work, they actually did some construction in addition to the painting and then they didn't match the paint colors correctly. They didn't finish the repair work, where they thought they might have finished it, it wasn't as it was before architecturally, aesthetically pleasing anymore. I had a punch out list and I said, this is all the punch out list that needs to be addressed. They said something about, okay they'll take care of it but they never scheduled a time or place to review the punch out list or to schedule to get them fixed. We have been calling and they've not been returning our calls. We thought they were out of business actually. Then last year all of our windows sills rotted and again, with the paint that wouldn't have happened. We replaced all of our windows. The window company actually reached out to Hoosier Permanent Coatings  and they are still in business as you probably found them in your system. They said well because we didn't pay them that last amount our, warranty is null and void. So we've been trying to call them, we leave messages and they don't call us back. If we talked to them maybe this thing can be settled.

Painters were very polite. They introduced themselves, did the job and cleaned up after. Good job! HPC.

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Everyone I interacted with were pleasant, polite, helpful, honest and very professional. From the initial sales call, to the finished product, I was well pleased. What a great small company and I would recommend their services to anyone who would like to have their home painted permanentally!

Project explained, no unexpected costs, job performed well and as proposed.

Service was excellent from start to finish.

Arrived as scheduled, worked efficiently and left property neat and looking good.

Juan and crew were outstanding - professional and hard working. Cleaned up every day the salesman was polite the company representative was on site frequently and was available whenever I wanted.

Juan and crew were outstanding-professional and hard working. Cleaned up every day. The salesman was polite. The company representative was on site frequently and was available whenever I wanted.

They power washed the house, prepped it and then applied the coating <br />

We live in an older home, built in 1947. After much research we decided to make the switch from regular paint to the newer, more permanent coating style of paint. We selected Hoosier Permanent Coatings as our supplier  last October---and weather turned against us before  we could get the job completed last year. Hoosier Permanent Coatings, held our price for 2014 and stayed in touch with us as the weather began to warm in the spring (this year) to get us on the schedule at a time that was convenient for us. In addition we had significant window repair and replacement being done (by another contractor) that had to be coordinated along with the painting job. In short I cannot say enough good things about Hoosier Permanent Coatings (HPC) and particularly their Office Manager, Rosemary. While I was having serious challenges with the window contractor, HPC was with us every step of the way. When it finally became time for them to do their job---they arrived on time, worked extremely long days, all with great care, and did the most beautiful job!  Rosemary communicated regularly regarding what would happen each day...and that's exactly what happened. Their crew supervisor (I forget his name)--was terrific as well. Very respectful and professional. Everyone of the crew was thoughtful and courteous. A manager came by the job each day--to be sure I was satisfied and to see if I had any additional questions. <br /> I cannot say enough nice things. I would heartily recommend Hoosier Permanent Coatings to everyone that is considering this service. Our house has never looked better! <br />

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Excellent!

The company met and went beyond all my expectations.

Excellent, would definitely use them again.  Crew was very respectful and paid great attention to detail. <br />

Great experience; owner was highly involved in all aspects of the project and was very detailed-oriented.  Would highly recommend to anyone who is looking to never paint their home again. <br />

House was originally painted in 2006.  Advertising from company says paint lasts a lifetime, but unfortunately it doesn't....Nothing lasts a lifetime and warranty is only good for owners at the time of service.  With our initial telephone call I was told that the person I needed to schedule with was out of the country for 2 weeks and they would have him call me upon his return.  After almost 3 weeks, he didn't call so I had to call the office back.  The process of getting him out to look at the areas that needed to be touched up took several more weeks, each time with me calling the office.  This was also very frustrating since the only person that could help me worked part-time, so it was hit or miss to reach her when I called, and it was hit or miss for her to return my telephone calls.  After several weeks I was finally told the painter would be out on a certain day to do the work.  He and I walked around the house so I could show him the areas.  It was kind of a wasted effort as he missed spots I pointed out.  During the initial painting in 2006, the garage windows (2) were not painted at all.  He took care of those, as well as having to repaint 3 kitchen windows....All the windows that were done were painted shut AGAIN! <br />

The job went great.  Once we got on their schedule everything went very smoothly and even with all of the rain, the job was done in less than two weeks.   <br /> the painters and carpenters were very friendly and professional.  We went around the house for a few touchups at the end and did a great job.  Our house is easily one of the best looking houses on the block now. <br /> With it being a permanent paint I am looking forward to never having to paint the house again.  It has a 20 year warranty which makes the high one time cost well worth it as the paint lasts.  The paint is very vibrant and I hope it holds it's color as well as they suggest over the coming decades. <br />

bad start. they gave a discount for being flexible with when they would get it done last fall. they did not get it done last fall so we just finished the project this spring. bad planning on their part, wife not happy about that.  <br /> <br />the work was high quality. they put new weather stripping on the doors that they painted. the owners were responsive by calling but it did not get things done any sooner  <br /> <br />Their office coordinator, Rosemary is terrific. she put up with our whining and was still pleasant,. no small task <br /> <br /> <br /> <br />

We are happy with it. They were able to come out and do the work for us even though we were on vacation. They got us ready for the winter so that we won't have any leak damage. They sealed the leaks, and will be doing the remainder of the work in the spring. They were very professional, and do high quality work.

HPC sent carpenters to do the trim replacement a couple of weeks prior to the painting.  They did both homes on the same day. <br /> About 2 weeks later they started the painting and were able to do the primer coat in one day.  Weather prevented them for completing the job the next few days, but they did come back several times to finish up.  The final walk around was very productive and touch ups were done.  I would say overall they were very accommodating, and did what they could considering the wet weather.  I do think the paint job looks very good and the quality of the paint is very high.   Time will tell how the quality lasts and what their response will be 10 years from now if we need touch ups. <br /> <br />

Great experience.

Excellent job.