
About us
We are proud that the relationships we have built with our clients have endured through the years. Each member of our qualified work crew is committed to regularly updating their skills on the latest techniques and innovations within the industry and practices the most advanced methods to ensure that the trees, shrubs and hedges in Memorial commercial and residential locations enjoy optimal health. Houston Arbor Care Tree Service is also committed to maintaining the highest of standards of environmental and personal safety on each project we undertake.
Business highlights
Services we offer
Cable and Tree Bracing, Cavity Filling, Directional Prunning, Feeding & Injections, Planting Large and Small Trees, Preperational Storm Prunnig, Root barriers, Storm Damage Rrepare, Stump Removal, Tree Ballancing For Symmetry, Tree Health Care, Tree Preservation Consaltation, Tree Prunning, Tree Removal, We Repare Improperly Prunned Trees, also we offer Ornamental Shrubs and Plant Prunning and Shaping
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 3% |
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"First off let me apologize. I discussed everything prior to the job with the Mrs. when my men arrived, she change the scope of what we were to do. I let the her know that I wasn't comfortable about coming out to do a day rate on a rain day; especially since it had been raining really heavy the day before..the trees were wet and slippery, the yard was wet, also in the morning, by the time she let me know that she wanted us out definitely that day, my men had to drive from their residents to the shop, then drive to her house...we didn't have time to go dump the chipper truck, so I had to do it myself. I let her know that we would be pushing it to have a full day prior to arrival, she said "come anyway!" My men got to her house at 10:00 I did all I could do to make a happy costumer, except waving all my fees. I did prorate the job, then I also knocked another $210 off in hopes to make the customer happy, after the Mr. had commented about leaving me a bad review, if he had to pay even the prorated cost, the way I looked at it was, my name and a happy customer is more important then a couple hundred dollars...at the time the husband was happy with the arrangement and said that they would most likely do another day when it was sunny. I didn't think it was appropriate that after coming to a price agreement and loosing money on the job at no fault of me or my crew, but because a bad scheduling call on the part of the home owner, on a wet, cold and rainy day, that I should get a bad review on top of it all. I tried to contact the customer to discuss the issue, but she was uninterested in fixing the issue, also when it came to the type of pruning that we had to do on the tree to keep it from dying back. I gave her a full rundown of what needed to be done to the trees in order for them to come out well after all the roots that they were cutting while building the garage. We did two very large trees that have never been pruned properly we repaired improper work that was done in the past. And removed a 40 foot magnolia. I'm not going to name the company that she used in the past, but she was not familiar with the prices of a company with well-trained men. I pointed out all the things in her trees that had been done wrong in the consultation that I had given her, she had agreed and understood the way that they were done in the past was wrong. I did all the dealing with the Mrs. but the past work was overseen by the Mr, he came home at the end of the day and was expecting all his large trees to be pruned for $1500 to $2000 I told him we can do the same kind of work that was done in the past, but to fix all the trees and keep them healthy , it was impossible, so they both had very different ideas of what they wanted. usually when we do a daily rate, we get to the shop early go dump the chipper truck, if needed and work eight full hours sometimes a little over for a good cleanup. I'm the first to admit if I've done something wrong, please read my other reviews on day rates to see how it turns out under normal circumstances.. but this was totally unfair to me and my company."
"Thank you so much [Member Name Removed]! If you have any questions just let me know"
"Thank you [Member Name Removed] I appreciate the response"
"Thank you Mrs [Member Name Removed]"
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Licensing
State Contractor License Requirements
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