Organizational Hope

I booked Hope for five hours. She showed up and only worked for an hour on the first appointment, suggesting she could come back later. She did a second visit and then had to leave again. She still had only done a total of 3.5 hours and then cancelled on her later visit at the last minute. it was requested that she refund the last 1.5 hours that I paid for and she never did. She also made a point of saying that she does not clean well when you are reorganizing things.. sometimes a little cleaning needs to happen at least of that space. I feel like I got ripped off.

Taking before and after pictures will help her more get more customers. Very professional, courteous, polite, and she took what I wanted and implicated it on her work.

Hope is very kind, helpful and especially patient with us. She believes in helping her customers organize their space so that it is functional for them. We are learning to clear out unwanted old items to make space for unorganized items we use regularly.