Ideal Pool Services

They were exceptional. They were nice. They were professional. They were the best contractors I have right now. They were on time.

It was a great price. The workers were great. We were pleased. They did a good job. They were professional.

It was excellent. They were polite and professional. They did a great job.

The value of a contractor is not only judged by how well the finished product is when completed but also by how well the contractor manages any interim problems or concerns. Without going into detail, Bill and Ideal Pool Services responded to those interim problems with the absolute finest customer service I have experienced. The final product was on time, within quoted price and all with superb follow up by Bill.

Excellent work. Great price. Bill the owner very knowledgeable and professional. I had to completely remove all existing plaster. I added a step and handrail. New tile around the top edge. I have already referred to 4 friends.

It was a really good experience. Extremely competent and professional company. The whole process from start to finish was painless. The crews were awesome, cleaned up the jobsite each evening perfectly. Communication was good through the whole job and Bill required no funding upfront which is extremely refreshing. Highly recommend this professional.

I would like to follow up in a year from now because I feel the key to a good company is their customer service a year or so down the line. My pool is 30+ years old and was in need of re-plastering, and tile replacement; tiles were falling off and poking out away from just below the coping and the motor/pump stopped working last year and needed to be replaced. As a single woman, I needed a knowledgeable person/company to listen to my concerns, access the situation and advise on the best route to take. If you need this, Ideal Pool Services is the place to go. Bill listened, accessed, and advised. He was always a text or phone call away. He put my mind at ease right from the start. A no-nonsense straight forward person. He took care of business in a professional way and because he's been in the business for so long, he knows what he's talking about. His estimate was reasonable (lowest out of 4) and never tried to nickle and dime me to death. What he estimated is what I paid. The equipment is working so much better than the old equipment we had when the pool was new, just as he said. I love the tile and craftsmanship and the plaster is as smooth as a baby's bottom. They came when they said they would and each crew knocked their work out in nothing flat. They did their job, cleaned up their mess and went on their way. The next day, the next crew came in and did the same thing and the third day, that crew did the same. My pool was up and running in 3 days and ready to swim in a few days later, (due to filling it up and adjusting chemicals). Would I use them again? Heck yes! Do I recommend them to you? Yes I do! Am I satisfied with the job? Bill has delivered on everything he has said so far and we are in our crystal blue pool every single day and night thanks to Bill and his team of experts. Give him a call, I honestly think you'll be glad you did. Barbara W

without incident

Ideal Pool Services are honest and timely.Their prices are fair.