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Indiana Restoration and Cleaning Services
Acoustic Ceiling Tiles - Install, Carpets or Rugs - Clean at Home, Carpentry Framing - Install,
About us
Additional email - info@indianarestoration.com. Additional contact name - Darren Peck.
Business highlights
Emergency services offered
37 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6107 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 6% | ||
| 2% | ||
| 3% | ||
| 6% |
Showing 1-25 of 107 reviews
Wade H.
Jul 2016
It went very well. They came in, did a great job and I would highly recommend them.
LEXIE S.
Mar 2016
unknown
Thomas W.
Mar 2016
unknown
Hailey P.
Feb 2016
They were very easy to work with. The were on time and professional. I'm very please with their work. <br />
MARY B.
Jan 2016
Frank and his team were very friendly and kind. They were on time and called me when they there was a change in plans. The main reason I rated them lower was on price. After talking to several smaller contractors, they suggested that mold remediation could be done in a less costly way. If you want a team that will be courteous, get the job done on time and professionally, they are very good. <br />
TANYA A.
Jan 2016
prompt, no complaints other than price. This damage was covered by my insurance and they were required to adjust the bill to industry standards otherwise I would have been overcharged. <br />
Jackie C.
Jan 2016
unknown
Joseph S.
Oct 2015
.
Pamela M.
Oct 2015
<p>They couldn't have been more accommodating and nice from my very first interaction through to the last interaction. They came out when they said they were going to, kept a very clean worksite, and the attention to detail on the installation was excellent. We wound up ordering everything from Lowes so had to manage delivery, in retrospect, I would have let Indy Restoration do it all but they were very helpful and got out as quickly as possible to get everything done. I have recommended them to friends and will continue to do so. </p> <br />
Debra D.
Oct 2015
unknown
Nancy L.
Sep 2015
unknown
Adam S.
Aug 2015
.5
Brenna M.
Jul 2015
These guys are fantastic. Our sump pump failed leading to a wet basement. We noticed the damage on a Sunday evening. Clayton and Jacob (I believe) came out here on a Sunday night at about 930pm and stayed until midnight setting up their drying equipment. They were smiling, friendly and professional, never once complaining about being out late on a Sunday night. Over the course of the next week, 2-3 crew members arrived daily to check on the status of the basement. When the basement was dry they cleaned the carpets and made a few repairs. They truly were one of the most professional, reliable companies that I have ever used for anything. They made a very stressful process much easier. Thank you to John, Clayton, Jacob, Edfie, Mitch, Chantz and whoever else I missed. I hope I never need to use you guys again, but if I need to, I would not hesitate. <br />
Response from Indiana Restoration and Cleaning Services
"Thank you for the kind words regarding the service our team performed for you. It is nice to hear when the guys hit a home run with a customer. I appreciate you taking the time to share your thoughts with us. Please let us know if we can help you with anything down the road. Dan Hanlin, CR President Indiana Restoration & Cleaning Services."
Zach S.
Jul 2015
While one of the gentlemen, Max, had advised patrons not to park near the sidewalk due to the fact that they would most likely have debris on their car, many of them parked there anyway. Like Max had suspected, the side of the cars were eventually covered with dirty water from the pressure washing they were hired to do. Although, I'm positive that the contract and duties of the job did not include wiping down cars on the sidewalk, Max went above and beyond and took it upon himself to make sure that the cars were as clean, if not cleaner, than when they got there. I found it incredibly rare that an employee would do such a thing but even more impressive that he did so even after he advised them not to park there. This simple act of kindness and utmost professional behavior will cause Indiana Restoration to forever resonate in my mind, in an incredibly impressive manner. I hope the owners appreciate what an outstanding employee they have working with their customers and do their best to replicate his characteristics within the rest of their staff. <br />
Response from Indiana Restoration and Cleaning Services
"Thank you for taking notice of Max and our company. He is not only a great team member but and outstanding individual. I appreciate you taking the time to share your experience with us. Dan Hanlin, CR President Indiana Restoration & Cleaning Services"
Mary S.
Jun 2015
unknown
Response from Indiana Restoration and Cleaning Services
"We are sorry we did not meet your expectations of our company. Seeing this type of review is not normal for our company as most of our reviews are an "A" We are working on a solution so that our customers in the future do not experience this type of service from our company. Dan Hanlin, CR Indiana Restoration & Cleaning Services"
Jason P.
May 2015
The customer experience with this company was above and beyond and off the scale. I dealt with John and Chance and even though our request was last minute, they fit us in at the end of the day. When they ran into the painters working in the same upstairs bedroom, they came back the next morning at 6am to finish the carpets before the movers arrived at noon. EXCELLENT CUSTOMER SERVICE AND TOP QUALITY WORK!!!!! HIGHLY RECOMMEND!!!!!!!!!!!!!!!! <br />
Response from Indiana Restoration and Cleaning Services
"Thank you for the kind words regarding John & Chantz. We hope that the new house is working out well for you and your family. Dan Hanlin, CR President Indiana Restoration & Cleaning Services."
Jeffrey W.
Apr 2015
<p>Indiana Restoration cleaned the carpets in our home. There was a lot of white carpet that had not been cleaned in many years and they took their timeto make sure it all came clean. They were very professional and accommodating to our needs. We were very happy with the job IR did on our carpets!!</p> <p>on behalf of Mike and Mitzi Riekhof</p> <br />
Response from Indiana Restoration and Cleaning Services
"Thank you for the kind words regarding the work Paul & Chantz performed at your house. I appreciate you taking the time to let us know how we did and look forward to working for you in the future. Dan Hanlin, CR President / Co-owner Indiana Restoration & Cleaning Services, Inc."
Ann K.
Mar 2015
H&M is basically 2 two man team, who hire helpers under their supervision. Harry is super, and if he is on site, you will be pleased. His partner is less detail oriented, and more speed centered, so if fast is your priority, the partner is your man. If having your contents logically arranged, and stored, Harry is the guy to get. <br /> The job was done for the quoted amount, and the cleaning part of it was great. The items put in place by the partner were haphazard, but the part that Harry did was outstanding. <br />
Michell J.
Feb 2015
Miguel and the team have gone above and beyond for my clients - this company has earned my respect. <br />
Response from Indiana Restoration and Cleaning Services
"Thank you for the kind words concerning Miguel and his team. We appreciate the opportunity to work with you and look forward to seeing you again. Dan Hanlin, CR"
KAREN B.
Jan 2015
unknown
Response from Indiana Restoration and Cleaning Services
"Thank you for allowing us to work in your home, we appreciate you letting us know how we performed. Please let us know if we can help you with anything in the future."
Victoria L.
Jan 2015
The people from Indiana Restoration were amazing. I had never had to hire a contractor before the devastating house fire in the home I grew up in, but Mitch was great and helped me every step of the way. I felt a little sorry for him actually, since I was so apprehensive about everything at first. And due to the fact that my insurance company was way less than helpful and causing my already high stress level to climb even further, he helped calm my frazzled nerves. Kyle and his crew were amazing as well. Kyle stayed in touch with me several times a week throughout the process and kept me informed of what was happening throughout the process. They did a fantastic job of restoring the home to its original beauty, even down to duplicating and matching the woodwork that just isn't made like that any longer. They guaranteed there would be no smoke smell after the restoration and they were true to that guarantee. The office staff and all the workers were friendly and professional. They made a very stressful time much easier to deal with. I would highly recommend them to anyone needing this type of work. And even though I never want to go through another fire in my lifetime, if I ever need any type of construction done on a home, I will definitely be using them. <br />
Response from Indiana Restoration and Cleaning Services
"[Name removed], Thank you for the kind words about Kyle and our staff. I appreciate you taking the time to let us know we met your expectations. We look forward to working with you in the future and thank you in advance for any referrals you can send our way. Dan Hanlin, CR"
Leslie O.
Jan 2015
They came when they said they would, did the job contracted for. <br /> Will come backhand p;put things together for another fee, have not done this yet. <br />
Response from Indiana Restoration and Cleaning Services
"Thank you [Member name removed] for allowing us to work in your home. I am glad we met your expectations and look forward to working for you in the future. Dan Hanlin"
Maureen S.
Dec 2014
and unI called for help when most of the city was calling for help. A rep was out the next day to a**** the damage from a frozen/burst pipe. In the mean time an ice dam had formed and caused a lot of damage to a newly renovated room. The thing that impressed me the most was getting the paint to match. I had a can but it had dried out. The painter took a chip from the wall and I got a perfect match. The company was great especially considering all the calls they were getting about ice and water damage. The crew was professional and worked hard. <br />
Phyllis G.
Nov 2014
unknown
Response from Indiana Restoration and Cleaning Services
"Thank you for taking the time to let us know we did a great job for you. Dan Hanlin"
Andee B.
Nov 2014
<p>They always showed up when they said they would. Did a really nice job for a reasonable price. </p> <p>The dry out was done immediately, but we waited for better weather to get the repair work done because it was in the garage and the doors needed to be open for some of it. </p> <p>The guys did a great job of putting my garage ceiling back together. They blended the ceiling texture and you can't tell where it was repaired.</p> <br />
Response from Indiana Restoration and Cleaning Services
"Thank you for the kind words. I am glad we were able to meet your expectations. Dan Hanlin"
Licensing
State Contractor License Requirements
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FAQ
Indiana Restoration and Cleaning Services is currently rated 4.6 overall out of 5.
Indiana Restoration and Cleaning Services accepts the following forms of payment: CreditCard
Yes, Indiana Restoration and Cleaning Services offers free project estimates.
No, Indiana Restoration and Cleaning Services does not offer eco-friendly accreditations.
Yes, Indiana Restoration and Cleaning Services offers emergency services.
No, Indiana Restoration and Cleaning Services does not offer warranties.