Innovative Insulation Services

Two installers arrived on Thursday the 14th of March. they arrived with only roofing nails and hammers. They had to borrow a box cutter form the hvac technician who was also here that day. They proceeded to nail the insulation to the subfloor of my california room. I questioned them about it saying that I thought is was supposed to banded and the bands stapled to the the joists. they proceeded. I contacted Alex who stated that they did not install that method anymore and that they must have forgotten their stapler. "sorry". Of course sorry did not fix the incorrect installation. Alex had them to stop their work for the day and said they would return Friday with the correct materials to correctly repair the air seal needed for the hvac return system and to finish the repair job. They arrived very early Friday morning because they wanted to finish early. Alex was also there to perform the work so I was relieved that the owner of the company was there to work with them thinking that the work would be performed correctly. At the end on the day i actually paid, by check, more than the quoted price due to an increased cost of material. On Saturday I was well enough to crawl underneath my home and inspect their work. I was shocked to see the poor workmanship on areas that had been repaired and even more upset that there were areas that had not even been repaired at all. I contacted Alex immediately to request that they finish the job which he said they would. But upon refection I decided it would be foolish to request them to return since the owner had been present and actually lied to me that all the work had been completed. I have his signature on his quote that the all of the work had been completed. I requested a refund instead. He replied that the refund had been approved and that I would receive a check in the mail. That was March 20th. I contacted him on March 27 to say I had not received a check to which I have not received a reply.

They got everything done on a timely basis and were very professional

They worked quickly and finished job in same day. Would recommend them

My experience was great .. estimate went pretty easy .. all my questions were answered …. Already recommended a few family and friends .. would definitely have them work on my home again.. happy customer.

Everything went great, they took care of everything we needed. At a great price.

Really well organized company they are amazing I will definitely recommend them nice work guys you guys made my family very happy now the property will be in better conditions due to your service thanks ?

Good and team was very thorough.

Great customer service and work quality!

Alex was very communicative throughout the whole process. They did a great job. Couldn’t even tell that they drilled holes in the walls They were prompt when it came to install time. Very professional. Would use again.

Great job. Thank you. Made everything easy

They came in on time as scheduled, and promptly started on the work which was completed in an efficient manner. Very satisfied with the work and it saves us money in energy costs.

Great service and excellent pricing. Very professional and make it so easy to do business with them. Highly recommend.

IIS is an excellent company to complete your attic project. Alex initially gave me a free inspection and good estimate then made sure all my questions were answered throughout the whole project. All the work was done within a day and it was great pricing for the work performed, beats most competitors.

OMG. they are professional. Thanks for the excellent work.