international plumbing Inc

I do not like submitting negative reviews, however, the community needs to be warned about these fraudulent crooks. We had a drain stop on Christmas morning. My wife called the first person she found and they said they would be out the next day. My wife took time off work to get home for the appointment and they never bothered to call and say they were not coming. The next morning when she called to complain, they promised they would be at the house at noon, so she again left work early. This time they were four hours late, but they did show up. After two hours of trying to clear the line they told my wife they would have to dig up the concrete floor in the basement. They said the work would cost $3,400 plus tax, and come to about $4,000. They demanded a $2,000 deposit and said they would be over on Saturday to fix it. As busy as these guys claimed to be they managed to cash my check within 15 minutes of leaving my home. This really set off my spider sense to think something was not right. My wife did not want to wait three more days, but she did need this to be fixed so she paid the deposit. She told me something did not feel right about these guys. I contacted a friend who is a licensed master plumber and asked him to take a look to make certain we were not being scammed. When he inspected he showed me how this job could be completed with minimal effort and no digging up of my concrete floor. In his expert opinion we were being taken advantage of and he said we could have this done for a fraction of the cost. The next morning I called and emailed International Plumbing and told them we were cancelling the work and would like the deposit back. I offered to pay them for the two hours they worked but would need to know the price. I asked them to then send the remainder. They claimed that my wife signed a contract which stated the deposit was non-refundable and that all of the materials purchased for our job could not be returned. I asked for a copy of the signed contact and they added the verbiage to the invoice they already sent, complete with a fraudulent signature for my wife! It has been three weeks and they have still refused to return my deposit. I am forced to seek remedy through the courts. It was also suggested that I follow up with the sheriff's office to address the fraudulent signature, which could be considered identity theft. That is also in the works. Save yourself some time, seek other plumbers. These people are just plain crooks.

Successful work.

Fairly well. Some installment, issues..!

Despite being a last minute call and late in the evening, Jesse showed up as promised and had the drain running free in no time. Having him come back out for a high pressure cleaning to ensure no future issues occur. My go to guy from now on

Excellent work done in a clean and professional manner. Jobs completed on time.

Excellent. Good communication including daily updates with photos. Facilitated tenant accommodation and repaired wall and floor after the pipe repair.