Isabella Corp

I reached out to Isabella Corp through Angie's list in the beginning of May of 2021. I met with Avishkar Etwaroo at my home to get an estimate. I texted him to give me a couple of days to get my money together and then we could fill out the forms. We made arrangements to meet on 5/19/21 for me to docusign the invoice and for me to pay the down payment. I gave him $3000 in Lowes gift cards, $2000 on one credit card and $6000 on another credit card. On May 22nd I texted him about the updated invoice and He was supposed to send an updated invoice that night but that never happened. We agreed that he was supposed to start working on the bathroom the following Thursday which would have been the 27th of May but I called on Sunday and left him a message that something came up and that I would need a refund. He didn't respond so I called on Monday and spoke with him. He informed me that getting a refund would not be a problem. I texted him on the 26th of May to see when we could meet to get my gift cards back..no response. i sent a long text on may 27th because he hadn't returned my calls. he stated that he would call around noon to discuss the refund. during the conversation he said that he would need 15% restocking fee for materials that he had purchased....I said how he didn't measure anything? So I asked for the updated invoice and a detailed list of the materials that he purchased. He said ok. we agreed that we would talk about the refund but he didn't answer my call nor did he send the invoice. I texted him on June 2nd because he was supposed to meet about the refund on June 1st. He texted me on June 3rd stating that he would have his wife to send receipts and the docusign and he would resend the payment back to the cards. I asked about the turnaround time and he said it usually gets sent out 2-3 days after he receives it and should show up on my credit statement. on the 4th of June I texted when was the wife going to send the items.... no response since then... I sent a message through Angi and still no response... I went to the address listed on the invoice and it is his parents house. I told his mother that I was going to call the police and she asked me to wait so that she could get in touch with him...She called me and told me that he would call me within 24 hours... HE STILL HASN'T CALLED. I have been shoveled around between Angi and home advisor and I am very very upset that he has the galls to dispute the reversal of funds!!!! he has cost me more than he will ever know....I just want my money back. I wouldn't recommend him for anything. I am beyond peeved

It was pretty good. They were reliable.

They did all this work satisfactory but they robbed me blind they took all the stuff of my garage while hanging the awning , they took my tools that cost thousands of merchandise, including 2 drills, tools, battery charges for the cars and other things. I already reported them to my police. The owner is Moresh.

Isabella Corp is just great He was absolutely wonderful, and his two partners were just as great, truly. Firstly, he and partners were very honest, kind, respectful, and clearly have a strong work ethic. He thinks ahead as well. Very punctual, not lacking in communication on the projects, , easy to get a hold of, and clear communication Re; any concerns, better ideas, etc. I know people think Intex no biggie. But it is 18” and it’s vital the land is prepped and leveled as best as absolutely possible. I saw them do this. They became so meticulous about it, I began watching it like a doc. myself. He gives his work a 110%. No matter how small or large. So then his partners are exactly the same. He got the pool up beautifully, the huge tree down, picked up some pool sand, moved a few sheets of fencing, he’s willing to get more supplies when done or at the moment if needed. Or begin another project if he has no other clients. He did a beautiful job with the filter, he’s coming back for the saltwater filter we bought. Everything was done with great attention, seamlessly, professionally and no regrets here at all. I know my father enjoyed having him working around here. Admired his work as well. Little side note. I thought I was going to put up the pool. So I watched a lot of YouTube set ups of my model pool. Far too many. Nobody was level, ever. I don’t believe we are either. But I must say I put the level on the pools ledge in 3 spots. That bubble was a .5 mm away if not .25 from the middle. At times in the middle. That’s amazing. He’s not a novice, not at all, trying to build his business. I think he’ll do great. If quality and professionalism is wanted. Remember I had no confidence initially, even after speaking with him. However, his work is undeniable. He also drove from Queens to Long Island the next day to look at the water. Check it himself. Told me when to shut the water off. Drove back. Then back for a while in the third day. Treated the pool. We weren’t even expecting such a thing. On every video I saw, the struts solid support stuck out, I didn’t think twice because I knew by then it was necessary. So they finish, I’m thinking, “wow, oh no they didn’t put the struts on a solid surface!” But I don’t want to say anything yet. Finally I do, he says yes they’re there. He shows me, they made the solid surface plush with land, and sand. It was entirely flat. Things like that make a huge difference. My Highest Recommendations

They were good. I don't have any problems with them.

It was good. Their prices were fair compared to others. They were quick and efficient.