Jake Buchanan Landscaping

Jake came to look at the job on April 13th, upon closing on the house. He and his business partner, (Tanner) came by. Then I got a text with a quote for the work of $7500. We spoke on the phone of a deposit of $3000 to start the job. Phone calls, text stating he would begin on June 20th. I arranged a service drop with Duke Energy and went to stay with relatives for a couple days. The work was NEVER started. Equipment was dropped off and in the process my neighbors and our yard was torn up, Bushes landscaping timbers, solar lights busted. Waited and text, no response. He finally replied by text and said the work would be done by the following Friday. That Wednesday after several clear days of good weather, I heard the equipment outside. Only to discover his employee taking the equipment. When I asked what he was doing? He said he was removing the equipment, as his boss had asked. I said his boss was to have the job done by Friday. His worker replied that everyone was gone and he had just started 2 weeks prior. That there was no way the job would be done then. I asked him to relay a message to Jake that if he had no intention or unable of doing the work, that I would like a refund of my deposit of $3000. His ex partner then called and said he was not working with him and he would talk to him about the refund. Jake also text me and said he was out of town but would get his wife to get a Cashiers check out to me on the following Monday, July 10. No word as to tracking info Monday, I sent him a text reminder. Text Tuesday for another request to settle this amicably, text Wed another reminder request. I do have attorney service but told him I would hold off, to see if he was going to be true to his word. I tried to post a review and got a message from your rep to file a claim and hopefully get some resolution. I have pictures of the damages done to the drive and bushes, also all the text messages

very good JOB

Easy to reach and very responsive. Fair pricing. Great work.

Professional, fast, And honesty. Stay loyal to there word. No tree they can’t get down.

Was a very good job done. They did some clear cutting on a steep bank in front and rear of my home. He not only did a good job but removed the debris as well.

Great. Tree fell exactly where he planned. No issues. Cleaned all the wood and brush away. Best price of all the quoted I got.

It was great. The customer was great too.