James Tree Care

Wonderful ! I searched Angi for companies/individuals who met their criteria for excellence. After reviewing all of the prospective candidates; I decided to go with James Haney’s tree service. My overall satisfaction rating exceeds “Outstanding”. I was called by thowner to clarify my job requests, and schedule a day/time which best fit my schedule. On the day of the job, I was notified by phone of their arrival time. Then I was provided with an update within 30minutes of their (3 men) arrival. They were prompt and polite. After a brief introduction, and clarification of the tree trimming and removal requests, along with bushes that needed extensive trimming;; the team immediately got to work. During their work, I indicated other trimming/removal requests; which were pleasantly accepted. An added price above what the original estimate/cost was explained to me. I accepted these new project costs. Without writing a contract; I wrote another check to cover these new costs; just like I did for the original job. Being overwhelmed with everyone’s professionalism, being utterly amazed; it really “Blew my Mind !” This was an EXPression from the 60’s, that was not drug related. Their trailer was full, and they took the limbs, branches and debris away. Unexpectedly, while I was inside of my home; I heard a chainsaw on the side of my home. I thought that it was my neighbor. I walked out the front door. Instead of seeing my neighbor it was the crew from James’ tree service; already hard at work. After much more progress on my related tree removal jobs, they took a lunch break. Well deserved ! When the team returned; they continued to be very professional in their duties; confirming my satisfaction or dissatisfaction with their works. Even though I witnessed outstanding work during the morning; I remained absolutely Being amazed at the high quality work that was continuing. Although I wan’t asked to rate the quality of the job completion; I would rate their work reliability and quality as an 11 using a 0 - 10 scale.

He was supposed to hang the foam line back up after losing the j-hook. I contacted him several times, each time him saying that he would be out to fix it and never did. I expect a job to be done to it's entirety, not half way.