JC3 Fence LLC

I called them because I needed the driveway gate replaced. He didn't come when he said he would come, but he came at least once unexpectedly. The quality of the gate is not as nice as the one I had before. He couldn't even put on the same latch that I had before and he put on one that wasn't really going to work. A few days later, after I had already paid, he asked me to pay him directly instead of paying the company. I was just so unhappy with the whole experience so I wouldn't recommend him.

Owner was responsive and pricing was competitive. He started on time and worked hard to finish on time. However, once he finished, it took about three days for one gate to come out of alignment. After months of trying to get in touch with him, I still received no réponse. The gate is now further out of alignment with zero communication.

<p>I signed a contract with Jerry of JC3 to remove my existing fence and to install a new 6 foot tall western red cedar privacy fence. Jerry’s communication skills were less than stellar, but we met a few times to discuss the project in detail. He seemed like he was very detail orientated, conscientious about his work, and he seemed to want to do a good job. He provided an estimate and I put together a contract, with a price not to exceed, detailing everything that we discussed. He looked at it and verbally gave me the okay. Jerry told me that it would take about 3 days to do the work.</p> <p> On Thursday, June 2 he signed the contract and collected his 50% deposit and he and his buddy began work on Monday, June 6 (despite us agreeing that this would be done on the weekend so I could be home without missing work).  They also worked on my project on Tuesday, June 7 and Wednesday, June 8. On that evening, he sent me an email saying he needed an additional $1000. That’s over 30% more than the original not to exceed price! I didn’t tell him that I wouldn’t pay him more, but I needed more information about why. Unfortunately, he wasn’t sure where he made his mistake in his pricing.</p> <p> He and his buddy showed up for only a couple of hours on Thursday, June 9. On Friday, June 10 they were back working, and before I caught it he had installed most of the fence with the wrong materials! The contract specifically stated 3/4-inch thick pickets, however, he installed 1/2-inch thick pickets. I brought it to his attention via email and text message and I was under the impression that it would be corrected. The entire fence was to be very stout (6x6 posts and 2x6 caps and rails) and he tries to get away with this paper thin picket. It looked very nice initially, but it’s not going to hold up. They’re already starting to bow in and out.</p> <p> In short, we had run into a few other issues along the way too. He built us the wrong gate. A picture was even provided in the contract so there would be no mistakes. He placed a few fence posts in wrong locations, but they were corrected. I still have six posts out of approximately 17, though, that were not buried to frost depth (32” below grade). They might be 20” or 24” deep if I’m lucky. This may have been a miscommunication on my part, but we had talked two or three times about how to address the soil that was being held back by the old fence where we had a small grade change. He led me to believe that it would be taken care of. I had even provided some sketches to him showing exactly what I wanted done. When he didn’t do it, he says, “Oh, you wanted me to do that work?” I told him to just forget about it and I would just do it, and I did. Another big thing is that I knew he didn’t have money in his job to haul away extra soil from the post holes and grade change so I offered to pay him to do it. Instead he piles it up behind my garage and on another neighbor’s property! When I asked him about it, he complained about having to handle it too many times and he couldn’t see what the big deal was!</p> <p> He returned Sunday, June 12 for only a couple of hours. He removed most of the improperly placed soil and instead of hauling it away he piles it up partially in the city right of way and partially on another neighbor’s property! I would estimate that it was about a cubic yard of material. He never returned after Sunday and refused to take my calls or respond to texts or emails.</p> <p> I sent him a letter calling out the issues for material breach of contract and I gave him a date by which to contact me to discuss remedying the issues and completing his work. The date has come and gone. I will have to estimate the work that is properly completed, settle the money, remove improper materials, and complete the fence on my own.</p> <p> Don’t hire this guy!</p> <p><br></p>

I hired Jerry to replace an existing fence surrounding my backyard and patio. 80% of my fence was built in ample time at a good price, then a break was needed for me to complete my patio. Since then, I have not been able to contact Jerry via phone or email and have not been able to replace the rest of my fence.

*Jerry (the contractor I am reviewing) worked on two projects at the same  time — mine and my neighbor’s (Jason), building exactly the same fence for each of us. We each had a separate contract with Jerry. We do share a fence, but the shared portion was on Jason’s contract. Although both projects were started around the same time and Jerry did the removal of the old fences for both Jason and I, I believe Jerry was planning on finishing Jason’s fence before finishing mine. Two things happened that contributed to Jerry abandoning this work:*1. *Jerry determined that he made some mistake in the cost of the materials, underestimating some costs. This meant that the cost of the work that we had put in the contract was too low. I believe Jerry was looking for us paying an additional $1,000 between Jason and I. We didn’t settle this question; as I still owed Jerry another $1,700 I figured we would settle everything at the end, and at that time I would be able to make a better decision on what extra money I might pay.*2. *While the cost-increase issue was unresolved Jerry put up Jason’s fence (except for putting up the gate), and we ran into another issue. Per our conversations and captured in the contract, he was supposed to use 1x6x6 pickets, which are about 3/4 inch thick. Instead he used 5/8x6x6 pickets, which are about 1/2 inch thick. That’s a significant difference(1/4 inch is about 33% thinner), and given the type of fence — lacking a middle board — both Jason and I left Jerry know that it’s not acceptable.**Given the issue with the pickets I let Jerry know that I wanted to make sure he uses the material we had agreed upon (1x6x6). I was willing to pay for the difference between the 5/8" and 1” (estimated at about $200), if necessary I would also buy the materials for Jerry. I also left open the possibility of paying more if Jerry felt that’s what it took to finish the work. I was trying to give Jerry options to allow him to finish the work,but in spite of multiple efforts to contact him by text and email Jerry has become completely unresponsive.*

Jerry was responsive throughout the entire process...estimate through completion.  Jerry even stopped by to consult with the neighbors, prior to starting work, on how we might best preserve a hedge row on the property line.  The final product was great, and we have been receiving compliments since.

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Jerry came right out for estimate and installed new fence with in a week. Fence looks great ... even got compliments from the neighbors. <br>

Excellent.  JC3 is a small company.  Jerry, the owner, gave us several alternatives to replace an existing fence and we settled on cedar dog-ear pickets.  Total job time was about 4 hours, 2 hours in the evening to remove and set new posts and 2 hours the next morning to install the stringers and pickets.  I was impressed with the professionalism, speed of the work and price paid. <br /> You won't be disappointed... <br />

<p>It wasn't a big job, but I wanted it done fast and right.  When I called the company number on Monday, 4/5/2016, I actually got someone on the line (Jerry) and he came over right away to take measurements and discuss what my options were.  He called me back 2 or 3 hours later with his proposal and I accepted his price (950.00).  I was really happy that he scheduled it for Wednesday 4/7/2016!  But, he didn't do it on 4/7 because he called me on 4/6 and said he was ahead of schedule and could fit me that afternoon!  So, from estimate to completion of the job was about 24 hours.</p> <p>He and his coworker had it done in about 3 or 4 hours and I am absolutely pleased with the final product. Definitely a quality job!</p> <p>I own several properties, some rentals and 3 flips in progress.  I have another job for him right now and will call him for others in the future.  You won't go wrong with these guys.  Thanks, Jerry.</p> <br />

I was very pleased with JC3 Fence Builders. My dogs had escaped my "make-do" driveway gate, so the need for a gate was absolutely urgent. <br /> Submitted request online before start of business Monday morning. Jerry called right after business opened, understood the need and the urgency. He came out mid-day Monday to take measurements for the gate. (My house is over 60 years old so there were a number of issues, such as ground settling after the original fence was installed 30-40 years ago, which Jerry had to factor in.) <br /> After arranging for the manufacture of the appropriately sized gate, he came back Wednesday to pour the concrete and set a replacement post. Thursday afternoon (New Year's Eve) he returned and installed the gate. <br /> His pricing was more reasonable than the other quotes I obtained. I very much appreciated his quality work, fair pricing and willingness to do this job immediately. <br />

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Jerry did a good job at a reasonable price.  One thing I like about him is he doesn't mark up the fence.  You pay the fence supply company directly.  Most other fence companies mark up the fence, so this is important.  He saved me a lot of money just on that.  His labor charge to install the fence was very reasonable.  He would have finished the job in just a few days but the fence supply company had to order a few gates and they took awhile to come in.  My only complaint is he is hard to get a hold of and doesn't <br /> always get back to you in a timely manner.  This is because he is working on another fence.  If you are patient about that shortcoming it will be worth it to you in savings.  Quality of workmanship was excellent. <br />

I received a couple of different quotes to have a fence installed in my back yard. JC3 (Jerry) was the best quote and also had the best response time.  One company I called couldn't even come out to give me a quote for 2 weeks. Jerry really listened to me and understood what I wanted.  The quality of materials and workmanship is excellent.  One thing I was concerned about was that the fence was straight and true and I'm 100% satisfied.  They worked quickly and from the start of digging the first post hole everything was done in 2 days.  I'm beyond happy with how everything worked out. <br />

I have been in construction management for over 20 years, and Jerry and his helper made short work of what I considered a difficult job. Jerry can be hard to reach directly at times since he is actually doing the work, but he always got back to me to answer questions before and after the project.  <br /> Our fence looks great and more importantly was built right and exactly as quoted with no "change orders"... a rarity these days. I would recommend Jerry without hesitation, but would advise anyone interested in working with him to be patient....he WILL get to you, and is worth the wait. <br />

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Jerry did a great job. Was very professional, prompt and kept us well informed of the progress of the project. He has great to work with and I would definitely recommend him.

JC3 was incredible. From the very beginning our correspondence, Jeremy was very professional.  He provided us with an estimate and was very flexible with his schedule as we were waiting for a certificate of appropriateness from the village.  He and his partner within 4 days removed our old fence and installed 175 feet of new fence.  One of the things I really liked about Jeremy and his team, was that he didn't assume what we wanted or make decisions about how to run the fence based on what was easiest.  He often asked me about what would seem like insignificant details but actually are very significant to the homeowner.  For example, the grade of our land in the back was raised.  Jeremy presented me with options on how we wanted to deal with this and was willing to do it any way no matter the amount of work that was entailed.  The fence is sturdy and the craftsmanship is very high quality.  All of our neighbors have commented on how the fence has transformed the alley that it runs along.  I've recommended JC3 to another friend already.  Aside from the high quality fence and professionalism, Jeremy and his team were polite hard working people.  I wish this review would allow me to attach pictures because that would tell you all you need to know.