JCTHI Plumbing Services

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unknown

<p>Juan Carlos was awesome!  He showed up at my door at the time he said he would, 8am and completed the job in 15 minutes.  </p> <br />

Called around 2pm to see when they could come look at a noise in our pipes and they were at my house the next morning. Within 20 minutes he had figured out that the mystery thump we had been hearing for weeks was in fact the pressure regulator going bad. 20 minutes later it was fixed and we have had no issues since. I even got an angies list discount! We had originally been working with another company to get the problem resolved but they were unable to diagnose it. plus it took two attempts to get someone from that other company out to our house. I'm so glad we found JCT they will be getting all of our business in the future. Price was very fair and the work was well done. I only wish we would have found them sooner, just had our water heater replaced this past summer and we paid a lot more than we would have if we had used JCT. <br />

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They were responsive and there were no pressure.

Mr. Trujillo was very professional, arrived on time, quickly assessed the problems, explained very clearly and helped me understand, worked quickly and efficiently.  The charge was very reasonable, and Mr. Trujillo was very pleasant and helpful. He had brought an assistant with him who was quiet and pleasant as well. <br />

The kitchen drain stopped draining today. I cleared the p-trap under the sink but that wasn't it. There was a clog way down the line and I couldn't get to it. Mr. Trujillo was able to come the same day and use his power snake to clear the line. Unfortunately it was after 5pm so there was an overtime charge so it was $275 total. Worth it. Mr. Trujillo is excellent. He is prompt, courteous, and professional. He gets right to work with no delay and cleans up afterward. I highly recommend him.

If A++ was a rating option I would have selected it!!!  My husband and I had to contact Juan Carlos on an emergency basis.  We were fixing a leaky faucet and had to shut off the main water to do it.  When my husband tried to turn the valve something broke and suddenly we had a sprinkler in our basement with no way to turn it off.  It was 7:00 PM on a Mon evening!  We contained the issue but were collecting buckets of water by the minute.  I immediately went to Angie's list to find a Plumber with emergency hours.  The first highly rated AL plumber I called had an answering service who said they would send my information and I would hear from someone.  After waiting about 30 minutes with no call back I decided to try Juan Carlos as other reviewers stated he answered their calls right away.  Juan Carlos answered my call and after a brief explanation of the emergency fee ($150) he said he could be at our house in about 30 minutes.  20 minutes later Juan Carlos showed up, politely introduced himself, assessed the situation and took immediate control.  He arrived in a plumbing van appropriate for his trade.  We live in a single family so he shut the water off from the street and got to work replacing the main shut off valve.  My husband wasn't excited about the mechanism he was going to use so Juan Carlos took the time to explain how it works which made my husband realize it is a better product than what we did have.  Juan Carlos replaced the valve in about 1 1/2 hours after arriving, answered all my husbands questions and even mopped up the water on the floor around where he was working when he was done.  He would not let my husband do it.  Overall Juan Carlos was professional, efficient and put us both at ease during what would otherwise be a chaotic and stressful situation. <br /> FYI: I did finally hear from the other plumber but Juan Carlos was already en route.  It was about 40 minutes after my discussion with their answering service.  It may not seem like a long time but when you have water gushing into your basement minutes count!  I was so pleased that Juan Carlos answered our call and we will definitely call him with all our future plumbing needs. <br />

unknown

It was great! He showed up on time and did a great job fixing the problem. It only took a few minutes. One of the few that gave me an honest estimate. Gave me a $25 discount for being an Angies List member.

I have used Juan Carlos for several years. He always is on time and pleasant. I like that he does a lot of repairs in the McLean Chase condominiums and he knows the details of the plumbing in our different condo layouts. He has been my plumber for the last 6 years. <br />

So nice and honest!  We called and were wiling to pay the after hours rate for a leaky pipe, but he came after hours looked at it, told us it was not really an emergency if we didn't use this one toilet and then scheduled to come back during normal business hours without any after hours charges.  We really appreciated his honesty on that!   <br /> Very nice, honest and courteous to what is going on in our house (shoes, baby gates, etc).  <br /> <br />

Juan Carlos arrived promptly and knew immediately that the leak actually caused by the condensation hose on my air conditioning unit.  He cleared the clogged hose, dumped the water that accumulated in the overflow tank and was finished in a few minutes. He also checked the sump pump to make sure it was functioning properly. <br />

We turned our water back on outside after the winter and saw that water was coming through one of our walls. We figured it was a burst pipe. Juan Carlos came out and cut into the drywall and fixed a couple areas of pipe that had cracked during the freeze (we hadn't gotten all the water out of the pipes). He showed us where he was fixing the pipe and made the repairs and told us we could test the pipes again in a couple hours and to call him if we had any problems. I was impressed with his knowledge and professionalism. Furthermore, he actually stopped by a couple hours after he made the repairs unannounced just to check up on the repair. I was impressed by that. We saw that there was a third break in the pipe and he made that repair as well. This time, the repair held and our pipes were fixed. He even offered us $25 off his quoted rate for being an Angie's List member (without me asking). I would not hesitate to recommend his services in the future. <br />

My basement was flooded last week, and I wanted to make sure my sump pumps are working properly.  So I called JCTHI, and the owner Juan Carlos stopped by today to check on the sump pumps.  While he's here, he even helped me solving a problem I have with my radon mitigation system free of charge.  The manometer showed a "zero" reading for the past few months, and I thought this thing was broken until Juan Carlos pointed out the "zero" reading was caused by a pinched tube due to improper installation. <br /> This is the second time I used their plumbing services, and I am very happy with their services and professionalism.  Will definitely use their services again in the future.  <br />   <br />

Juan Carlos came out and was very professional. He called before arrival and explained everything he saw that was wrong. When he installed the water line he noticed some more problems and showed me. He recommended how to fix them an then we proceeded. He was decently priced and honest. I recommend him to anyone. We have found our plumber!

unknown

Mr. Trujillo was excellent to work with from start to finish. He returned my phone call immediately and scheduled the work the same day He gave a 2 hour window and said he would call ahead, which he did. He arrived promptly and set right to work. The job was done quickly and efficiently with no mess. I would not hesitate to recommend him. <br />

In my previous review (dated April 10, 2014), I mentioned that Juan Carlos would be coming to the house we live in to do a repair. Just thought I'd follow up to report that we had another wonderful experience - as my husband put it, "Juan Carlos is a class act!". We both think Juan Carlos is a great guy who does a great job for a great price! Obviously we hope to not have any plumbing issues again any time soon, but we're very happy to know who to call when we need a plumber again.

He was great. He was on time, honest, and his prices are reasonable. Quick response time as well. I will definitely be calling him again.

I'm so happy I found Juan Carlos on Angie's List - what a great guy! I highly recommend ignoring the couple of negative reviews (glad I did!)  and strongly recommend trusting the long list of A ratings and the many stellar reviews - I think Juan Carlos has  earned the all the wonderful ratings and reviews!  <br /> I contacted Juan Carlos about two plumbing issues at a rental property my husband and I own. He arrived at the house right when he said he would and he was very courteous to me and our tenant; he also took the time to explain his findings to my husband on the phone. Not only was Juan Carlos a pleasure to deal with, he was also quick to get the necessary parts and complete the job. <br /> Something funny, but something I think also says a lot about Juan Carlos' character: I offered to pay him before we left the house (he was going to buy supplies and I was returning home). I was surprised that he wouldn't take payment from me before doing the work. He said in Mexico, if you pay the mariachi band before you get your song, you won't get a good song... so you should always pay after you get your song. He said the same should apply when having work done and insisted that I wait until after he did the work before paying. How impressive! <br /> I was so happy  with how things went with Juan Carlos that we already have an appointment for him to come to the house we live in to discuss another plumbing repair. <br />

J. Carlos was a pleasure to work with. He was consistently on time, informative and attentive to details. I recommend him to anyone looking for prompt help with a range of household plumbing needs.

Great service!