J Drains Rooter Service

It was great luck that Jason of J Drains was working on a job near my home and was able to come by after he finished that job to check my hot water heater. He fixed it right away because he spotted what was wrong quickly. Jason was very professional and polite. I recommend this company!

Absolutely GREAT! I had places to go in December and ordinary bathing and laundry had become extremely time consuming and the problem was worsening. He came out on an already busy day for him and had the whole system (more complicated than some) removed, and the plumbing working again very well in a bit over an hour. Wonderful! I can't add enough superlatives! Left a clean area, besides!

Actually I got the pleasure to meet the owner Jason and even though I'm not good with the lingo of Rooter Service however he helped me understand what needed to be done and how to maintain thanks again

It went great Jason is awesome got the job done quick n havent had a problem since thanx J Drains

Jason and his crew performed both exceptionally and professionally on numerous occasions at my residence. Particularly mentionable was the transparency put forth on work explanation versus leaving the customer in the dark. I recommend the outfit to anyone finding themselves in a jam OR on preventive maintenance issues.

J Drains repaired the faucet

Work was fine, gentleman was nice, polite and professional. However the room was a little messy after he left.

Jason and his team saved the day. Very professional. Completely did my apartment. Amazing job.

It was a really good price that they gave me. They explained to me from A-Z on when to be done. They used a quality materials plus the customer service was awesome.

They were able to get put that day and give out an estimate and start right there in there. It took one day to make a repair and it took 6 hours to get my service back on, and finished the cleaning on the job site the next day in the morning and price was reasonable.

The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully). <br /> I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack. <br /> The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all. <br />

Everything went well. Eric was very polite and informative. He showed me the old pipe, which was clearly very deeply clogged with roots from a nearby tree. The work was well-done and the site was left clean. He did it all in one day, which we very much appreciated as it caused minimal disruption to the tenants. <br />