JD Remodeling & Decorating

"at the beginning of this project we had problems because the electrical cables are not in code and there was not proper insulation on the side walls of your room, I sent you an email with the invoice from the insulation company, after finding damage to the kitchen ceiling you agreed to have it repaired and wanted an estimate to change the roof// which my professional opinion was not to do as your roof was in good condition (honesty)// the water was only coming in from one side of the chimney which we also repaired , when the drywall and painting work was finished and we started the tile we saw that the subfloor was very poorly leveled almost more than 1 3/4 " which made the finish more difficult and we had to charge extra for this leveling , We also discovered that previously someone had moved a structure from the basement and that is why the floor was losing level, a price was estimated and sent and it was accepted and we installed a heater with beems on its sides to prevent that part of the building from collapsing, when the tile began its installation, only the products that the manufacturer company recommends were used, Sealer was applied before and after its application, it is worth mentioning that the quality of this tile is not recommended because it is very fragile and very difficult to care for and maintain, after this my crew cleaned all your exterior and we did all the cleaning of the interior as well, it is also very important to mention that we work without water and heating for a month and a half making it difficult the whole process// the drywall mudd did not dry// the paint dried badly // and the thin set or cement tile was not drying// also the ground took a long time to dry and this may be a reason why it was cut like this, It was never estimated to have an individual heater with propane tanks since the house had these services until the cold caused the water pipe to freeze and the gas company suspended services due to lack of payment making the work longer and tedious but in the end we finished leaving the area clean and everything that was done extra is explained in your invoice, nothing was done without first notifying you and being approved, if your house has any problem you can call us and we will we can repair without any problem , thank you ."

"Sorry (member name removed) for your disagreement, we have had full communication with you and your family members, you cannot leave a pending payment for labors and materials more than a month and a half late and that our schedule is completely friendly only for you, when you said that he had no idea when he deposited the entire part of the money that is being requested by the contract already accepted, and we and our work team could not wait we had to continue with our schedule obviously and by common sense when you made your payment we were already in Another project, however, work was never abandoned, employees were constantly working on their project until these two employees were exposed to covid 19, communicate this to their relatives, therefore in a few days they could not work at home for their your own safety and that of your family, but solve the problem by hiring subcontractors who can follow the project and you I have been very annoyed and I have tried hard trying to make you as happy as possible for more than three months and you still have not been patient with us even after all the extra to the contract that was given to you at work and apart from this the quality of the products that have been installed which exceeded the project estimate already by a long time since the estimate in his project was never on time because his first initial payment was also delayed a month, and to advance the process we had to buy what was in stock even though the prices were higher than the previous estimated products, we have not stopped working on your project and you have already broken my contract more than two times, you have also forgotten everything agreed in writing that is why my communication has to be with their relatives because I was forced to this need, I hope I reconsider their point of opinion and I am from the beginning of this project committed to carrying out everything. to the end.//// we done this project and customer never pay us 12 thousand dollars bad think because we explained everything and why take us longer but he just need excuses for go away whit my money /// angi list is concerned before but after I proof they don't help me for remove fake review and also they don't care if I don't get my final payment."