
JG Humphrey's LLC
About us
JGHumphreys Llc - General Contractor will always be steadfastly dedicated to the highest level of ethics and craftsmanship, as well as honest, reliable service from knowledgeable and courteous professionals. It is my intention to use this company to provide both high end and value minded remodeling services at a modest profit to the benefit of those who share the communities I live in. It is my commitment to keep overhead costs low in order to offer exceptionally high quality craftsmanship at rates far below those of larger firms offering the same level of service. This means that on larger projects I often take only one at a time, and stay at that job full time until it is finished, focusing on flexibility if any design changes occur during the construction process. Services not offered by us are available through our network of professionally associated contractors
Business highlights
Services we offer
Room renovations, bathrooms, custom tile & wood work, estate maintenance & upkeep, flooring, historic restorations, kitchens
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 5% | ||
| 7% | ||
| 5% | ||
| 5% |
"This customer was upset that we were busy for three weeks and couldn't come back out right away for a few extras when their house went up for sale. I do my best to accomodate everyone but smoetimes we can't make it out right away. The owner was on the job everyday and customer was thoroughly satisfied at the end of the job. The fact that the owner would walk them through progress each day didn't mean that they had to "keep on us". It's ashame that's how it was interpreted."
"The "guy" who came over was very patient with the customer while she walked him through the work. He stayed an extra hour free of charge to get done what he could despite a very busy schedule that day. We offered to come back with the parts needed the next business day but the customer didn't understand or didn't hear or in some way missed this point. We were told they had all the parts they needed before we arrived. To avoid conflict we said it must have been our younger guy who forgot to tell the customer we'd be back with parts, but truth is she just didn't pay attention or forgot or was looking for some drama possibly. The customer was very difficult to talk to without her going on at length about random topics. Several of the items listed as not completed were actually completed at no extra charge to the customer. The customer's impression seemed to be that the main reason we came back is because they sent a less than positive review but it's actually how we treat all of our customers. A quick read through the rest of our reviews will show anyone this is true. We went the extra mile to help out just like we do with everyone else. Many of the remaining items WERE completed and a list was sent with the estimated cost to finish the additional tasks that there wasn't time in the 3 hour service to get to. No response has been received, as in previous cases. We also honored the handyman coupon well after it should have expired. Overall we don't feel this review accurately reflects what was done for the customer. No communication has been received back as we have tried to work with this customer and her sister. We work hard to help everyone we work for, this is not just another construction business but a labor of love and a family owned business. We honestly feel that everyone we work for becomes a part of our extended family. Nothing will change in our efforts on that front. These guys may need to find a new contractor though, we find it near impossible to successfully collaborate under these conditions. We wish them all the best though."
Licensing
State Contractor License Requirements
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