JG Remodel LLC.

Executed contract on June 22, 2018 to remodel basement. Total project cost of $18,000. Paid $16,433 to contractor. Contractor voided contract in November 2018 after work stoppage of 3 months and after contractor claimed that total project costs would well exceed $27,000. The scope of work did not change. Contractor misrepresented use of funds by saying the electrician had been paid in full for ruff and finish but had only been paid for ruff. Contractor refuses to substantiate use of funds by providing third party payment support. Multiple requests were made for contractor to substantiate use of funds with third party support. Multiple contractors have stated that work completed to date approximates value of approximately $6,000 (not $16,433). Contractor failed to obtain permits for work performed. Multiple contractors noted that permits would be required by local law and have stated that they will not commence work until permits are obtained. Multiple contractors have stated that this is not negotiable. Contractor priced electrical and plumbing work at $1,000 each. Actual costs will be at least 4 times this amount. In summary, - Contractor was negligent in exercising professional judgment in pricing work and may have underbid work to lure contract signing - Contractor was negligent in obtaining permits for work performed and in pricing work without permits - Contractor refused to complete work as agreed because he found the work unprofitable despite no changes in scope - Contractor refuses to substantiate use of funds and has not refunded any amounts

Construction projects while living in the home are always a challenge. I would say it went as well as could be expected.

It went really well the floors look amazing.

Foundation was fixed. Our outside perimeter brought up to code and staircase no longer tilts

Overall the project turned out fine but there was a severe lack of communication from the beginning. This project consisted of turning a very large bedroom closet into a bathroom so it was a "from scratch" project. They worked during the day when no one was home and they went so fast that too much progress was made in one day to even discuss issues that came up (and he never called to ask or confirm anything). For example, our shower and a closet were planned to both be against one wall. I told him that i wanted a linen closet but the dimensions were never discussed. I also told him that I wanted a bench in the shower. I came home from work one day and the whole thing was already framed and dry walled and the closet was much larger than I had wanted. However, since he had already done everything, it was too late to make it smaller and increase the size of the shower (which could have been much larger). The layout should have been discussed in detail before he even started. The issue was that now there wasn't enough room in the shower for a bench--which I wanted much more. He told me that the closet was "standard size" but in reality it was custom since it was built from scratch. If he had told me that before he started, I would have requested a smaller closet to make room on the wall for a shower large enough for a bench. It would have been extra work on his part but I would have paid for it and I would have been a lot happier. The other big thing was that he charged $3,500 to install a tile shower because he said it was "very technique sensitive" and the person needs to be specially trained to do it right. I came home from work while it was being tiled and the worker told me that this was the first one he had ever done!!! He was obviously just hiring whoever off the street with no experience and then charging me for some fictitious expertise that was supposedly necessary to "do this right." The last straw dealt with the bathroom vanity. First, no communication was made as to what kind of vanity to buy. I searched and searched and ended up buying one that didn't work with his plumbing. The plumbing was installed off center to the right and therefore we needed a vanity with the drawers on the left--this was never communicated to us. We ended up buying and bringing home a vanity with drawers on the right. When questioned about this he said "well I though that was pretty obvious to you guys." We hired him as a contractor to direct the flow of the project and he shouldn't have assumed anything as this was our first home project. We had to take the old vanity back to Home Depot and find another one. The last straw was when they almost threw away my bathroom vanity shelf during the install. It was in the bottom of the box and no one bothered to see if it was even there--I found it in the bottom of the box in the trash (which was on the curb) and brought it back in that evening after I came home from work and inspected the progress in the bathroom. Had I not looked inside the cabinet, it would be in the landfill right now. He did a very poor job of communicating with us in general and it created a lot of problems along the way. I like the bathroom but every time I get in the shower, I wish there was a bench and there isn't.. Had he done a better job of communicating with me, there would be one and that's a bummer. He oversold himself to justify charging a certain amount of money and acted like he was employing people that had "special skill" for certain aspects of the project when in reality, they were amateurs. Bottom line is that the work was fine but there are major communication issues and he is not good at directing you through the process and making sure he is doing what you want. His prices are reasonable and if I was to work with him again (which I probably wouldn't), I would be sure to discuss the specifics of EVERYTHING down to the minute details. The problem is that as a customer, you don't always know what to ask so you rely on the contractor to guide you through the process. He definitely didn't do this and because of that, I would go with someone else in the future.

Jon and his teamed did an outstanding job finishing our basement. Jon managed all aspects of the remodel, suggesting cost savings tips along the way. Jon went over and beyond in fixing a leaky window encasement. His team was punctual, courteous, tidy and professional. The finished product was OUTSTANDING. We highly recommend JG Remodel LLC for your remodeling needs.

Without a doubt, the best contractor I have ever hired.  Extremely knowledgeable and professional, the thorough attention to every detail was impressive.  As a real estate investor, I have hired several contractors in Louisville over the past few years for various repairs and remodeling projects. Without exception, JG Remodel & Construction (Jon Galvagni, owner) provided the best quality, service and value. His knowledge and skill level exceeded my expectations, and the work has consistently been completed efficiently and within budget.  (I have even hired him to complete or repair work that had been done by other contracted ?professionals.?) He offered suggestions and solutions that saved me money and ultimately gave me a better finished project. I have referred JG Remodel to several clients and colleagues, and they have expressed receiving the same level of service and professionalism. I would highly recommend JG Remodel & Construction for any home repair or remodel project! <hr /> <br />