JM Hardwood Floors

There are lots of nuanced details I'd like to provide about my experience with JM Hardwood Floors but all of that is overshadowed by the fact that, within 7 months of the hardwood flooring installation, about 1/3 of the installed wood has started cupping. Also, there is a piece of hardwood that split in half. It's in the corner, against the wall, so there is no foot traffic on it. Numerous texts and phone calls to Jeff May over the last few weeks have gone unanswered. A hardwood floor is supposed to last decades. For a craftsman to not stand by their work even within a few months is very disappointing and I just wanted to share my experience with anyone else that is looking for someone to work on their floors. (Jeff: If you are reading this, please call me back so we can at least talk about the situation then I can update this review)

Jeff May was professional and responsive from start to finish, and his bid was reasonable -- even more so when I saw the quality of the workmanship in the final result. I can't say enough good things about Bobby and Roy. They were both knowledgeable, experienced, and absolutely meticulous with our 1,600 square feet of oak flooring, half of it 70 years old. Their painstaking attention to detail far exceeded my expectations. (Besides that, they were just really nice guys.) They both took such pride in their work, and I know we'll enjoy it for years to come.

Jeff and the crew of JM Hardwood Floors were pleasant, polite, responsive and professional. They did an amazing job on our floors and we highly recommend them! Also, their pricing was unbeatable compared to many other quotes we received for the same job.

Jeff came out and gave me an estimate that was competitive with other companies in the area. He was effortless to communicate with— he answered all of my questions, offered style suggestions, and gave me numerous options. He was flexible in scheduling but arrived on time and finished the project on schedule. I already had hardwoods in the main living space and Jeff matched the ones he put in with the others PERFECTLY. All of the team members he brought with him were friendly and communicative as well. I couldn’t say enough good things!

My hardwood floors were in really rough shape when Jeff came. There was urine, paint, and dark stains (among other things!) on them from previous tenants. We discussed a price and he was actually the cheapest of the estimates I received, including his promise to replace the stained boards that didn't sand out for just a bit more money. Jeff worked with me to get the job done quickly as we were on a tight timeline. He showed up on time, and worked diligently to make sure the floors were done RIGHT. They sanded everything out and finished the floors to the smoothest I've ever seen. They ended up not needing to replace the boards and discounted our cost accordingly. They worked with us to show samples of the stains on the floor to be sure we knew what we were choosing and how it would look in the end. The final product was absolutely gorgeous floors at an excellent cost. They cleaned up after themselves and made sure that they didn't leave us with any mess at all to worry about. I would absolutely recommend Jeff to anyone!

Jeff May and his crew did a fantastic job, refinishing our extraordinary, old growth, wide-plank, reclaimed hardwood floors. We live in a 3-story townhouse, and each floor has a different type of unique wood. Jeff effectively restored each floor to its original beauty, allowing the distinctive features of the wood in each plank to shine through. Moreover, he used an environmentally friendly, water-based, non-toxic polyurethane sealant that had minimal fumes, and allowed us to stay in the house (with our pets) throughout the process. He even found, and stained to match a new piece of wood to fill in a small space, that had been left bare after some remodeling work in our kitchen. It looks exactly like the reclaimed wood next to it. Amazing! Jeff is an artist; meticulous about detail; conscientious and thorough; and extremely knowledgeable about wood. He and his team were very pleasant to have in our home, and cleaned up after each day's work. Finally, Jeff was far less expensive than any other hardwood floor refinishing company that we interviewed. The entire project, including shoemold installation, was under $1500. Jeff and JM Hardwood Floors have our highest recommendation.

Jeff May and his crew did a great job refinishing and repairing the damage to our hardwood floors caused by the first company we hired. Jeff was very knowledgeable and explained what needed to be done to so the floors could be properly refinished. Our floors now have a beautiful color and finish. . It was a pleasure to work with Jeff. His crew, Bobby and Dallas were very polite and we are pleased with their work but a minor quibble is that they always arrived late mornings. They worked constantly once they arrived. We highly recommend and wish we had initially called Jeff May Hardwoods.

The project couldn't have gone more smoothly. Services were completed professionally and to our satisfaction.

This was a complicated job due to the unique nature of my wood floors. JM flooring made the process less stressful by helping me with stain color, poly type, etc. The floors turned out beautiful!!

Overall went well. We had a couple of issues but Jeff was quick to address and take care of them.

JM Hardwood did an amazing job. They went beyond my expectations. I never thought my floors could actually look so good again. They brought new life to my old floors. I am very happy with Jeff May and his crew. I highly recommend them.

Went great. Jeff and his employees were all very hard workers, and really polite and friendly. They worked incredibly fast, doing all my work in basically a day and a half. Past that, Jeff had to spend several additional hours building a stair, and I was impressed that he took so much time to get it right. My dad was so impressed with the work that he's thinking about calling them! Would definitely recommend.

Jeff was very professional. He scheduled our job in a couple of weeks. Showed up when promised and finished on time. Price was reasonable and was a quality job. We are very happy with the work performed.

Jeff and his crew did a great job. They were very professional and very hard working. There was great communication throughout the process. Their price was very reasonable and they did an excellent job matching our previous floors - we have received multiple compliments on how well they match. They did a great job cleaning up when they were done and there was very minimal wood dust. We couldn't be happier with the results. I will definitely use again when we do our kitchen floor.

They crew shows up on time and sticks with it and gets its done ..l We are VERY Satisfied with our new floors

Jeff got me an estimate quickly and came through with all the work as promised. His follow up is outstanding!

Very well.Jeff does a great job. He was fairly priced and performed everything we had discussed and agreed to.

Awesome. Very quality oriented.

I have beautiful floors thanks to Jeff and his crew. Very polite and professional. I went with a dark walnut stain with a satin finish. Jeff is very knowledgeable and trustworthy. Will be working with him again.