Joel Valenti Industries

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Can't complain

The main problem with this contractor is with the subcontractors they use. The flooring people were great. The remodeling and painting people were not. The workmanship was not of high quality. We have had issues with the folding closet doors they installed -- one broke within two months of installation. When they originally installed them, they didn't paint the ends of the doors, so that showed when they were open. Then, when they came back to paint them, they knocked a hole in one of them and it had to be patched. You can still see the patch. The biggest issue has been with the egress window they installed in the sitting room adjacent to the bedroom. That room has been flooded TWICE in the less than two years since the remodel. The subcontractor who installed the window well did a poor job of it. We have had to remove the engineered hardwood floor twice and pay for water remediation both times. The first time it flooded, I called the contractor to inquire about warranties (it had only been a couple of months since installation), or to at least get contact information for the subcontractor. My call was never returned. Once they were paid for the job, they had no further interest in our satisfaction. Very disappointing.

They did an excellent job.  We live in Boulder, Colorado which had been hit hard by floods this past fall.  Many of us had to replace carpets in our basements, and the installers were all booked for months. We found Dominic on Angie's list and since he was not directly in Boulder...took a chance he might be available sooner. He returned our call immediately, came and gave an estimate the next day, ordered in the new carpeting and installed it perfectly and promptly within two weeks.  So much better than the 2 month estimates we had been given by others. As a result, we had a finished basement in time for our Thanksgiving Holidays.  Now THAT was something to truly feel grateful for! <br />

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The floors themselves ended up looking very  good, however during the process the molding transitions between the floors and tile was torn up and not replaced, the baseboards were beat up to the point that all needed repaining and cable feeds that came up through the floor were pushed down in two of the rooms. When we complained about the molding they first denied they had done it, then saw the logic that it couldn't be anyone else and agreed to replace it. They showed up with new modling as one long piece that had been removed was broken in half. When I inspected it afterwards I found that they had reinstalled the broken piece as well as the other old pieces and it looked terrible, especially next to the nicely done floors, like putting a beautiful picture in a crappy frame. <br /> We had arranged for them to put molding down in a bedroom but cancelled the order and won't use them again. I might have got past the banged up baseboards and lost cabel feeds but when they went cheap and didn't put down $5 worth of quarter round to nicely finish the room it told me volumes about their workmanship and customer service. <br />

If the same company, it's been too long to remember, they were fantastic <br />

Dominic and his crews did great work on our floors. They fit our tight schedule, worked weekends and did great work. Dominic always returned calls or messages promptly. We had floors refinished, new floor installed and new carpet throughout our home.everything was done top quality workmanship and professionaly <br />

Overall it went well. The quality of the work was good. Work crew was professional and hard working. <br />

Working with JVI was a very bad experience for me - the grout in my bath enclosure has already eroded to almost nothing in places, the uneven tiles in my kitchen make the floor difficult to keep clean, and I can't place the glass shelf that should fit in two out of three of my upper cabinets because they installed the cover panels incorrectly. If you would like to hire a GC that will actually oversee the quality, timeliness, and professionalism of their workers, JVI is not your company. Javier and Dominic do not read emails or remember the details of your project. If you'd like to clean up after the crew and worry about the water permeability of your tile grout, however, JVI is your company. <br /> The only reason I didn't rate JVI with all Fs is that I do like the quality of the work they did with the plaster work transitioning between my dining room and kitchen. Other than that however, there is not much else good to say. <br /> I'll be revising this review soon to add details and pictures but in the meantime, if you are considering hiring them and would like to visit my home to see their work, feel free to contact me.

I bought a coupon for just the walls, but I added on the baseboard to the job for a little extra. They returned my call right away and were flexible when I needed to change the date the following week, and when they knew they need to change the time by a couple hours, they called me the day before to make sure that would work. ? They were clean, nice, professional and hassle free. ?I'd hire them again!

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Excellent service with no problems. <br />

Overall the process was very good! <br />

My experience with Dominic and Joel Valenti Industries was very positive.  Dominic responded to my email inquiries very quickly and met with me on time for our scheduled appointment.    Any issues we had were minor and handled promptly.  They did a great job for us and I would and will use him again as well as refer him to my clients. <br /> <br /> <br />

we met for an estimate.The price was okset up a possiblle date for the work.they were to e-mail me a contract.Idid not see a contract <br /> for a week <br /> I got a call 2 days before the install date that all was ready to go. <br />  we agreed on a date ,  and all went well. <br /> They finnished on time and was a great job. They even came back to finnish the carpet rolling under the floor. <br /> It was a very good job <br /> <br /> <br /> <br />

JVI services, in a word, were outstanding.  What an impressive job that Dominic provided us. <br /> We gave them a very challenging project, namely: <br /> 1)  <br /> Replace our front room, dining room and kitchen with hardwood floor, <br /> marrying it to exactly match the existing foyer entrance hardwood floor <br /> look and color. <br /> 2)  Replace all the carpet in the main and second floor of the house <br /> 3)  Paint the entire house <br /> 4)  Do all this in one week, prior to us moving into the house. <br /> Dominic <br /> coordinated all of the work across multiple sub-contractors and all of <br /> it was done on time, with great detail and quality and with totally <br /> professional workers and management.  We could not be more pleased and <br /> we are using Dominic on future efforts as well.  I cannot recommend him <br /> and his subcontractors more.  He really works with you to achieve and <br /> exceed your expectations. <br /> Regards, <br /> Bill and Gretchen B. <br /> Broomfield, Colorado <br /> <br /> <br />

We could not have been more impressed with all of the work performed by JVI! <br /> In total it was about a 3 week job, starting with hardwood floors. The hardwood installers were very professional, they even recommended we turn the hardwood in a different direction in the kitchen to make the room feel bigger which it did. They carefully removed all the floor trim in the house and proceeded to sand the floors. Once the sanding was complete and the new hardwood was laid in the kitchen they had us choose our colors. We had some ideas as to what we wanted and discussed them in detail with JVI, because we have a large dog that sheds there was some advice given to ensure our floors would stay looking great. The floor install took about 3 days and they left the final coat for when the rest of the work was complete.  <br /> Next the painters came and with the utmost care prepped and painted the kitchen leaving the last coat for when the granite was installed. Once the granite was installed they came back for their final coat, they not only just removed their supplies but ensured that all the over spray was cleaned up. <br /> Then the hardwood installers returned for their final coat and to re-install all the trim that was removed previously.  <br /> Our house looks great and we would recommend JVI to anyone. Dominic who was the contractor was very easy to work with and get a hold of, my wife and I are very picky and he did everything to accommodate all our requests.

JVI fit us into and opening in their schedule and finished the work expeditiously.

It went very well. They helped me remove the old carpet, furniture and other heavy stuff. Within the three days it was all done and dry. They were very knowledgeable about the wood; what types of waterproofing to use and how to take care of the wood.

We received three competitive quotes and the JVI price was very reasonable. The quality of the work was excellent. There were a couple minor issues with a couple of the tiles and JVI addressed those immediately with no problem and no discussion of any additional cost. Dominic Valenti made the initial site visit, provided the pricing, and managed the overall work. He was very responsive and did exactly what he said he would do, when he said he would do it, and promptly returned calls. He was very helpful in answering all of my questions, and as an engineer, I tend to pay more attention to the details than the average person. JVI showed up exactly when needed in order for their work to properly coordinate with the other sub-contractors, and when the schedule changed, JVI was able to make the adjustment. I acted as the general contractor, so I coordinated the overall scheduling of the remodel work and worked directly with JVI on scheduling the tile work. The actual work was performed by Carlos, who was very professional, prompt, courteous, conscientious, and thorough. We were very happy with the finished product and it has held up well with no problems to date. Natural stone, especially a softer stone like travertine, takes a higher level of care than porcelain tile, and JVI provided that extra care to insure a quality finished product. We would not hesitate to use them again or recommend them to others looking for a tile installer.

It went very well.  The guys were very professional and cleaned up extremelh well.

I chose Dominic based on Angie's List reports, and overall the multi-phase project went reasonably well. There were several hiccups, delays and odd situations that prevent me from providing an overall "A" grade. <br /> <br /> For a new house, I decided to get the interior painted, pull carpet from the first floor and install a mix of 4" hickory hardwood (about 80% of the main floor) and new carpet. Dominic recommended that painting go first, followed by floors. I solicited estimates from a variety of vendors via Angie's List, but Dominic's pricing for the entire job came in lowest and there was an implied advantage in dealing with a single person instead of multiple vendors for this large project. <br /> <br /> Painting: Generally, the job went well, but because the original main color came out overly yellow, I decided to repaint the main color, costing me about $1500 additional. This was of course my decision, but had the painters left their masking in place and allowed me to walk the house before giving approval, I would have saved a significant amount of money. Instead, the painters tended to place efficiency over customer focus and they removed all their masking the same day they completed painting. I didn't have a chance to walk the house and see colors until the next day, and the painters had to come back and re-mask in order to change the main color. I swallowed the additional cost, but had Dominic paid a bit more attention to the communications and enabled me to approve at each step, the change in color would probably have been much less expensive. <br /> <br /> Hardwood: A few hiccups here, mainly due to a sub that went MIA the week before I was scheduled to move in. I needed to stay in touch with Dominic during the entire week, and while he assured me that things would be finished before move-in, it got a bit dicey in the days just before. (Dominic's sub had a personal situation but he wasn't communicating with Dominic, leaving the finishing of the hardwood up in the air.) I was also curious as to the choice of wood filler color for the hickory hardwood. Most of the imperfections in the hickory were in the darker and small know sections of the wood, but the wood filler color used was relatively light. Had a darker filler color been used, I think the small fill-ins would have looked a bit more natural. The overall color of the finish was natural. Although Dominic spent the first few weeks of the project assuring me that the floors would "match" the hickory cabinets in the kitchen, the end result was definitely lighter than the cabinets. Dominic then shifted his stance to "the floors will age over time" and that "natural is natural" - meaning that there was never any way to tint or adjust the finish - it just went on. Overall the floors look good and with furniture down, I think they'll work out okay. There were a couple of swirl marks and finish imperfections that required follow-up and rework. The floor finishers left many mars and marks on the freshly-painted walls; the painters came back and touched up, but repainted several portions of white trim in the ceiling flat finish instead of the semi-gloss trim finish, so again they had to come back and fix that. In retrospect, I believe that if hardwood had gone first, followed by painting, the overall job would have been faster with less rework. <br /> <br /> Carpet: Generally good - master bedroom, master closet and stairs to the basement only. <br /> <br /> I'd say that the best way Dominic could achieve "A" ratings in the future would be to establish a better communications and approval protocol with the customer from the start. While Dominic seems to be able to price pretty well, I get a sense that he has a large number of concurrent projects and he tends to use that busy schedule as an excuse when issues pop up. It may be a few years before I'm ready to take on a similar project; when I do, I will probably look closely at alternate vendors, and if I were to choose Dominic in the future, it would only be with a very detailed discussion of what would happen, how I would approved each step of the project, and a specific plan of how Dominic would reduce rework and errors on the part of his subs.

Our house is a 100-year-old Victorian that had hardwood on one half of the main floor and carpet on the other half. We wanted to get hardwood throughout, so we called JVI Flooring. Dominic came out to take a look and prepare a bid, and we were immediately impressed with his knowledge, professionalism and prompt response. He got back to us the same day with a bid that was very competitive. The timing of our project was up in the air, because of our hectic work schedules, but Dominic was very patient and was willing to make whatever adjustments were necessary to do the work at a time that was convenient for us. Once he and his guys got started they did a fantastic job! They completed the demolition without making a mess of our house; they took care to hang plastic over all of our kitchen cabinets and doorways before sanding; they used some sort of vacuum attached to the sander so that we didn't have sawdust all over the house; they cleaned up after themselves and left their tools and equipment stacked neatly in a corner at the end of each workday; they communicated with us constantly so that we knew exactly what the timeline was on the project; we knew that we would need to be out of the house for certain parts of the job, and we were anticipating spending three nights in a hotel, but JVI scheduled things so that we only had to spend one night away from home. We received wonderful, professional service and our floors look absolutely fantastic!! Thank you, JVI! We'll definitely call you again when we're ready to install hardwoods upstairs! 

JVI does not have any staff installers/carpenters. At the time we used them we were told that they used Sub-contractors only. The subs that worked on our house were ?Floor installers? and NOT carpenters. <br /> <br /> If you have a job that involves a stretch of flat floor with no stairs or entry doors, these guys can do a good job. None of the JVI guys we worked with understand the stair building code. They re-installed one piece of bull nose twice, and it still isn?t right. Their proposed solution was cosmetic only. <br /> <br /> They cut down our Front door with no consideration to the cut quality, (The cut was not straight), or the necessary, new clearance to the new floor. (NOT carpenters) <br /> <br /> Conclusion: Good prices and good quality on simple jobs. Otherwise: Beware.