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Approved (Corporate)
Approved (Corporate)

John Betlem Heating & Cooling Inc - HVAC

Electrical Baseboard or Wall Heater - Repair, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,

About us

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers. John Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

Business highlights

Emergency services offered
85 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
2%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 143 reviews
Donna W.
Jan 2026
5.0
Google Review
Brandon and Ryan came to install insulation as per energy audit. They worked quietly and efficiently. Did an awesome job and then reviewed everything with me with pictures of what they did.

Andrea M.
Jan 2026
5.0
Google Review
Bobby was amazing! He troubleshooted the problem I was having with my furnace. He explained everything in layman’s terms so I could understand. He was efficient and thorough with his repairs and cleaning. He took the extra time to make sure everything was working correctly before having me sign off. Highly recommend.

Gerry W.
Jan 2026
5.0
Google Review
Very professional and very thorough. I’m very happy that I chose John Betlem.

Bruce A.
Jan 2026
5.0
Google Review
John was very professional, friendly, knowledgeable, and efficient. Analyzed the problem quickly and resolved the situation. House is warming up finally. Woke up to 52°, nice to feel the warm air coming out of the vents, especially in the bathroom.

Kathy F.
Jan 2026
5.0
Google Review
He is a very pleasant young man. He was very considerate and thorough. He took the time to explain everything and offered positive solutions.

Borden M.
Dec 2025
5.0
$12,000
First class operation all the way. Miles and Caleb were polite, personable and prompt. They had a very hard time disassembling the old boiler but were persistent and ultimately successful. They then made sure the new boiler was installed and working, even though that made for a very long day on their part. We are completely satisfied with the new boiler and their performance getting rid of the old one and installing the new one. We now have heat which is very welcome!

Suzanne S.
Nov 2025
5.0
Yes, I recommend this pro
The work was done quickly and efficiently. The guys did a great job installing the switches I needed and cleaned up when done with the work. thank you

Laurie B.
Nov 2025
5.0
Yes, I recommend this pro
Installation went well, done quickly. Appreciated them coming out to Honeoye NY.

Donald B.
Sep 2025
5.0
Yes, I recommend this pro
great job done

Ronald H.
Sep 2025
5.0
Yes, I recommend this pro
$500
Amazing. The problem was a faulty outlet that could not be found anywhere in the house but clearly the problem. Fixing the problem required re-wiring the four outlets. The technician was extremely capable and proficient.

Linda C.
Apr 2025
5.0
Yes, I recommend this pro
Estimate. Fantastic

Martina V.
May 2024
5.0
Yes, I recommend this pro
$500
The technician Ben was great. Very thorough and explained things as he went along and also kept me updated with pricing.

Manuel R.
Feb 2024
5.0
Yes, I recommend this pro
Excellent.

Debbie B.
Jul 2020
5.0
Yes, I recommend this pro
They did good. I like them

Robert W.
Jun 2020
5.0
Yes, I recommend this pro
$625
Showed up on time, analyzed problem in a short time. Had parts needed at company. Returned 30 minutes later and replaced motor and did diagnostics on efficiency.

William L.
Sep 2019
5.0
Yes, I recommend this pro
They have been excellent and I would highly recommend them. They are very professional, very easy to work with and I would definitely use them again.

John K.
Jan 2019
5.0
Yes, I recommend this pro
The technician, Zach, was excellent. Pleasant, polite, communicated what he was doing, got the job done quickly. Offered us the opportunity to join their regular maintenance program, but he was not pushy about it.

David L.
Sep 2018
5.0
Yes, I recommend this pro
$10,000
From the date of the estimate to the actual installation everything was great. Very professional group. Some of the nicest people as far as contractors I have had in my house. Very clean and very polite. All work was done in a professional and clean manner. Arrived on time and finished when they said they would.

James O.
Feb 2018
5.0
Yes, I recommend this pro
$800
Betlem sent Todd out within 4 hours who installed a new pump on the boiler and repaired the furnace. He had all the parts in his truck and was very knowledgeable both units now work better than they ever did.

WILLIAM D.
Dec 2017
5.0
Yes, I recommend this pro
$8,550
The company could not have been more reliable. Estimate was thorough and detailed, installers were prompt, neat, professional, and considerate. They took time to explain all equipment to us. Follow-up inspection was timely and identified two issues needing correction, and that work was immediately addressed and completed.

James M.
Nov 2017
5.0
Yes, I recommend this pro
..

Katie J.
Oct 2017
5.0
Yes, I recommend this pro
$5,600
My boiler died on a Thursday morning the first time I tried turning it on for the cold weather this year. I called John Betlem that morning and they were able to get someone out to give me an estimate the same day and then schedule an install for the following Tuesday. A friend had them install a furnace last year and only had good things to say about them. The guys showed up when they said they would and were very professional and friendly. They worked very diligently at my project that took most of the day. They did a great job and everything was clean when they were finished. They also took the time to explain everything well and answer all my questions.

Norma H.
Oct 2017
5.0
Yes, I recommend this pro
.

Jacqueline B.
Sep 2017
5.0
Yes, I recommend this pro
$5,000
That was last year when my furnace stopped working. That was a little expensive, that was $5,000.

Randy J.
Aug 2017
5.0
Yes, I recommend this pro
$100
.
Response from John Betlem Heating & Cooling Inc - HVAC
"Thank You for the choosing John Betlem Heating and Cooling. We appreciate your business and look forward to serving you in the future."
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Showing 1-25 of 143

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

John Betlem Heating & Cooling Inc - HVAC is currently rated 4.8 overall out of 5.

John Betlem Heating & Cooling Inc - HVAC accepts the following forms of payment: CreditCard

Yes, John Betlem Heating & Cooling Inc - HVAC offers free project estimates.

No, John Betlem Heating & Cooling Inc - HVAC does not offer eco-friendly accreditations.

Yes, John Betlem Heating & Cooling Inc - HVAC offers emergency services.

Yes, John Betlem Heating & Cooling Inc - HVAC offers warranties.