John Henry's Plumbing, Heating, Air, and Electrical

Did a good job.

When I called for service they had immediate availability and I appreciated the polite service that I received when I made the call. They came out exactly when they said, the worker was polite and thorough while explaining what needed to be done and what the cost would be. The job was completed in a timely manner and they did their best to clean up the mess. We did have some cleaning to do after they left but unclogging two bathroom sinks is a messy job. I would highly recommend John Henry’s plumbing.

Explained issue and provided repair options, as well as changes to consider for future. Professional, quick, and neat.

He was very nice got the job done very efficiently made no mess check it twice made sure it drained very polite I would recommend him or company to anyone glad I called

Repair was successful.

Yet again I schedule an appointment almost 3 months out and again there are no show. We have spent thousands over the years with John Henry and I've had them come out to do everything but this past year they do nothing but cancel on us they don't show up when we have the schedule appointment. In the last year their customer service and reliability has gone down considerably and I cannot in good faith recommend this company to anybody. We pay a monthly service to have them come out and it is not worth it. And then when you try to speak to somebody on the phone they just act like they don't care. People take time off of work to schedule an appointments around what works for them!! They are way over priced, and always try to sell you new equipment when there's nothing wrong with what you have!!

Adam replaced my water heater. He was excellent in every respect. Very knowledgeable and eager to provide great service . He is a superb representative of your company

John Henry's did an excellent job repairing our electrical service panel. They stayed at the home until almost midnight making sure the repairs were completed correctly.

Technicians were very professional and personal. Walked me through key moments along the way. Assisted with setup of the thermostat. Justin R. And Sterling M. We’re phenomenal! Got done ahead of schedule and even rerouted piping and drainage lines to make my life easier. Looks great and I have a fantastic new system!!! Would highly recommend John Henry’s for all your needs!!!

He arrived on time and was clean and efficient. Nice guy.

A/C died and John from John Henry was able to come that evening to give us a bid. He explained our options thoroughly and was very pleasant. Justin R and Tony were at our house by 8 am the next day. They were very professional and asked if they were too loud several times throughout the day. Frankly, I hardly knew they were there by the amount of noise they made. They picked up everything before they left. Justin did a great job explaining our new A/C, air cleaner and thermostat. The next day, we had our ducts cleaned. Even though that activity is inherently noisy, they drastically minimized the noise by keeping the air compressor out in the garage. The most “difficult” thing was when I had to transfer our cats from one room to another and that took just a couple minutes. Both technicians were very nice. Even our dog was “chill” throughout the whole experience. I’d wholeheartedly recommend John Henry. BW.

It was awesome, We never had issues with them. They're always on time and very polite. They're amazing people. They did a good job.

Excellent.

problem solved

It went very well and the repairman was knowledgeable and professional.

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I want to say it was $8,000 to do both of them, but we went a little higher in equipment because we were so unhappy with what we had that we did not get from them before.

They came after hours to snake the plumbing so it was told to me upfront that I had to pay overtime which I expected since it was at 10:00 pm and dark outside. He charged what was expected for 2 hours of service. He even showed me the film from his camera of my plumbing problem.

A two-man crew showed up on time and got right to work. I hadn't realized they'd need to get at the vent from inside the house - and it's behind my stacked washer and drier. The laundry closet is so small that this makes getting behind there EXTREMELY difficult and uncomfortable. But get behind it they did. They hooked up some truck-mounted suction and / or blower and cleared it out. They also cleaned the drier exhaust host / duct, cleaned the critter filter up on the roof end of the duct, and got it all squared away nicely. They were courteous and didn't complain at all about having to struggle with the tight space.

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Very good they were prompt and cost was reasonable for a weekend

I was told the water heater was blown on bottom and need replaced and given quote was around 11k. and they were requested to hold our water heater for insurance adjuster. they put in water heater. water heater quit working same night and plumber came back when called and told us to reset anytime it happens again. which we had to reset every night. I received my bill it was over $19000 and called them and spoke the manager who was very rude. I asked him why my bill was from 11K to 19k. all he said it is what is. all told him about the problems I still have water heater he promised me he will get someone here to fix. but no one showed up to fix it. I called Ao smith the manufacturer they sent some in and fix it. the problem was it was not install properly by experienced person, who had the wires not connected right. I been over year now we do not have any problem any more. John henry lost our old water heater at their shop when insurance adjuster call for inspection. now I have their attrony calls me to hrasses me to pay or they going to court. be aware of reviews on these guys I believed these bought reviews

Work was done as stated and when stated.

Very well.

Service is absolutely fantastic they came out gave me an estimate follow through with a phone call to see what I thought told him I wanted to have the job done they came out did absolutely wonderful job very professional I just don't get any better they even gave me a call after the job to see if I was happy with it I've had bad experiences with contractors but my hats off to John Henry's good job guys not sure about the price well the only place I checked was Greene's plumbing they came out said they give me an estimate never heard back from them not sure why I can't say enough about how good their service was and quality of work done.