JTB Landscapers

Perfect - my third time using them - I wouldn’t use anyone else

Overall, it went ok. The morning that I was to have my work done I didn't hear much and I had to initiate the contact. When the contract was signed we had a date, but no real time. Just "morning". Once I had heard I had a time frame and it was pretty on point. When they showed up, they immediately started cleaning up my front yard and working on the dead tree. As they were handling that, Kyle(?) and I went to Star Nursery to pick out rocks and plants. He was pretty helpful about which plants would be ideal for my backyard and the amount of sun it gets, as well as covering my wants for the look I was going for. Answered all of my questions and gave me ideas. When we returned, everyone was on lunch after cleaning up the front. They asked a few questions and then begun prepping the backyard for the rocks. After everything was done, I was pretty happy at first, until I started to notice a few things that annoyed me... I had found 3 broken solar flood lights that I use to light up my trees/bushes. Completely snapped off and one was missing entirely until I found MOST of it in the front yard in the rocks. After that I was on an egg hunt trying to find the others. As of right now, I was able to re-use one, but I am out 2 $40 Solar Flood lights that were not compensated for in the final price. The workers "had no idea" and I was given a "the sun is really **** ** these" excuse for snapping these. As much as I would agree that plastic takes a beating from the sun, these were fairly new and very sturdy. This was more or less just carelessness on the workers part. After more digging, I found a waterline by the dead tree was completely snapped at the top. These lines were older, but they weren't broken or snapped before the work had happened. Again, was given the sun excuse. It takes force to snap something, the sun alone just doesn't do that. Again, no compensation for the broken water line head. Lastly, I noticed my backyard patio "cool deck" has a fairly large chip in it. Probably from a tool being dropped or something of that sort. The patio is pretty sturdy, but a heavy pointed object would do this. This isn't easy to repair and it looks awful and has the potential to spread and chip more. As I was finalizing the payment, there were still weeds and some trash in the front yard. Nothing outrageous, but if I am paying someone to clean up my front yard I would expect to not see any trash/weeds at all. The owner was cordial and nice, but wasn't present for the work (nor is he expected to be really I suppose). I would consider hiring this company again, but not at the price that I was given before with the work provided. The quality of the work was good, but the carefulness of the workers is just something I wasn't pleased with. Also a little annoying there was no urge to replace/compensate for the broken/damage things. Just kind of shrugged off for the most part.

unknown

He's very honest. I've checked some of his prices against other people. This guy's been perfect and has done a heck of a job. He's done work for several of my friends as well. Everything he puts in he maintains, sometimes at no charge. If I could, I would give him A+'s across the board.

He's very honest. I've checked some of his prices against other people. This guy's been perfect and has done a heck of a job. He's done work for several of my friends as well. Everything he puts in he maintains, sometimes at no charge. If I could, I would give him A+'s across the board.