Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
JACK'S FLOORING
Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement, Laminate Wood or Stone Flooring Repair,
About us
Business highlights
Veteran owned and operated
37 years of experience
Services we offer
CARPET, CERAMIC TILE AND VCT TILE., FLOORING, LAMINATE, RESIDENTIAL AND COMMERCIAL
Amenities
Warranties
Yes
Reviews
4.511 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 9% |
Showing 1-11 of 11 reviews
PAMELA M.
Sep 2015
<p>3 men arrived on time and worked without breaks. Very knowledgeable and willing to teach me about floor care .They completed the job after 5 hours.site was cleaned up and ready to use.</p> <p>I would recommend them to any one interested in replacing floors.</p> <br />
Olga L.
Feb 2015
<p>I saw company's phone number on a van driving on a high way. I called and Jack- the owner picked up the phone immediately.</p> <p>He came out to my house with in 3 days and provided me his estimate. He brought me a bunch </p> <p>of samples and he found an amazing match. I was concerned about the mess and construction. He reassured me this would be no problem and the job was going to be done right. I had questions through out all the job and he was very responsive and always very friendly about all my requests.</p> <p>They came to put in the floors and it was the best experience. Everyone was very professional and they took great care of my home. The floors look amazing and I do not believe I could have found any one company better. </p> <p>I own a residential cleaning company and come in contact with many home owners every day. I will be recommending Jack and his team to everyone. </p> <br />
Claudia H.
Nov 2013
Everything was easy and terrific. Carpet removal, installation, and furniture moving was professional and well done. Bought Carpet at Lowes and Just Carpets installed. Looks beautiful!c <br />
Shalonda T.
Nov 2011
Initially I thought the work was ok. When I exercised my warranty rights on installation it all went south. I am a reasonable person and often give others the benefit of the doubt. It took quite a while to get the owner back to my home. When finally did come out, he gave my husband and I totally different responses. The manager of the store along with the sales associate that placed my original service order ended up coming out to my home and verified the work was not done up to the standard the store expects. The owner insulted me in my own home. He later apologized and in front of the manager and sales associate stated he would do whatever it took to make it right. That has been more than 3 months ago. I have yet to be contacted by Jack. I was and still am offended. I will NEVER do business with them again. There are additional details that I have left out so the review is not too long. I hope if anyone does use them, they watch this company like a hawk and make sure details are corrected immediately instead of believing quick explanations for the work.
Response from JACK'S FLOORING
"[member name removed] is a customer of Lowe's not Just Floors. We were contracted to do the job for her through Lowe's. As she stated in her first review we did a great job for her. We have photos of the job from the start through the removal of all old flooring, the extent of damaged flooring we repaired to the finished product. When she filed her complaint with Lowe's my self and two manger's from Lowe's inspected the job. It was the decision of Lowe's not to fixthe problem not Just Floors. We explained we could have fix the problem but Lowes stated they do not do structural repairs and it would be the customer's responsibility to have it repaired. We can not do any work for a Lowe's customer without the consint of Lowe's for no reason. I have been installing for Lowe's now nearley 24 years. This review does not have anything thing to do with Just Floors it should be against Lowe's since they made the decision not to repair and she purchased the product and installation through them."
Shalonda T.
Aug 2010
We used them because they were contracted through Lowe’s. They were clean, they were prompt, and they do great work.
Meagan C.
Feb 2009
The experience working with Just Floors was amazing. They were extremely professional and arrived when they said they would and completed the work with an exceptional level of quality. From start to finish, we always knew what to expect and there were no surprises. I would recommend this company to anyone!
JENNIFER R.
Aug 2008
Both projects went well and were completed on time within budget and look great.
JOAN H.
Oct 2006
He was outstanding! He was expensive but definitely worth it! He tore my old floor out, and came to fiberboard. He refused to put in the floors on the fiberboard. So we ripped out the flooring to the floor joists to lay the walnut properly. It took eight people to rip out the floor!
MARGARET G.
Mar 2006
Once the Lowes order arrived the installer, Just Floors scheduled rapidly and did an excellent job. I would recommend them for their work.
GARY C.
Jul 2002
DID A GREAT JOB AND WERE TRUSTWORTHY.
Homeowner
May 2002
I WOULD DEFINITELY USE THEM AGAIN. THEY WERE PUNCTUAL AND DID THE WORK VERY WELL.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
JACK'S FLOORING is currently rated 4.5 overall out of 5.
No, JACK'S FLOORING does not offer free project estimates.
No, JACK'S FLOORING does not offer eco-friendly accreditations.
No, JACK'S FLOORING does not offer emergency services.
Yes, JACK'S FLOORING offers warranties.