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Kairos Enterprises Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
I chose to work in this industry because I have years of experience and really enjoy doing the work. I love working in Seattle and the surrounding areas because I like helping people realize their household dreams, both big and small. I started in this industry in 1998 and formed Kairos Enterprises, Inc. in 2008. Kairos is proud to be member's of Angie's List, and will treat members just as we would any other customer. We pride ourselves on customer service, and quality. We proudly offer a warranty, and are members of the Master Builder's Association and Better Business Bureau. Award winning.
Business highlights
18 years of experience
Services we offer
Flooring - all types, appliance installation, general repairs and remodels. Sub-contractors used for plumbing and electrical services., kitchen/bathroom remodels, painting
Reviews
4.761 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 13% | ||
| 5% | ||
| 2% | ||
| 2% |
Showing 1-25 of 61 reviews
Patricia S.
Jan 2016
unknown
Patrick F.
Oct 2015
unknown
Timothy W.
Oct 2015
unknown
Marilyn M.
Aug 2015
Very knowledgeable and thorough. Hiring same contractor for bigger deck project. Great to work with. <br />
Lisa C.
Jun 2015
Job did not go well. The two guys were very courteous, but not experience with house siding. The chimney was clad in same siding as house horizontal 6 inch cedar. They didnt put the new siding on level or even uniform spacing. Left gaps in the structure that would have caused water damage. The owner refunded part of our money. <br />
Susan H.
Jun 2015
unknown
Lisa E.
Jun 2015
unknown
Melissa H.
May 2015
They did a good job. I would recommend them to others.
Rob C.
Apr 2015
unknown
Maggie W.
Apr 2015
Hellish. So disturbed by the poor quality of work provided, very much unexpected given the reviews I had read on Angieslist about Kairos. <br /> 1. JoAnn and May claimed at our estimate appointment that with Angieslist, they show up only to do a job and not an estimate. <br /> 2. They provided a seemingly reasonable quote for labor for a larger job in the bathroom and a couple of smaller plumbing jobs. But they seemed unsure of their plumbing work and had us hire their plumbing subcontractor who had valves immediately available for an additional $380 some dollars. They made it additional to do one small plumbing job and to install the fixtures in the damaged bathroom. They seem to run up the price with these additional charges. <br /> 3. I check all materials any contractor purchases. There were some unnecessary and never used material JoAnn purchased. I also can't quite believe they used up an entire huge box of screws and a gallon of Red Guard (more than $135!) for a little more than four 3X5 cement boards. <br /> 4. I have never seen a worst job on tiling! And I have worked with more than a handful of contractors on tiling work. <br /> See photos and videos. <br /> https://drive.google.com/file/d/0B1VopXqSgtPOekkzMkZBRUZWTFU/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOR2ZlWktwWTFpTnM/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOYm5YV2tFWDh4bUE/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOeXZlUk9teWxPRzQ/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOVGtfUGlkQWo3WXc/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOQjJWRnFDYXFTa3M/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOTFpRZmhvbjJObTQ/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPONFlSME8wcWFZQXM/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPORUlDQ1VVVGVxMDQ/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOcHRhZlpNN2tta2M/view?usp=sharing <br /> https://drive.google.com/file/d/0B1VopXqSgtPOY0lvdVRFRUJzRWM/view?usp=sharing <br /> Nothing is lined up and nothing is even! Some tiles are about 1/3 to 1/2 inch more protruding than the tiles around it. <br /> Even spacers still left in! <br /> Would you believe they called in their buddy, "an independent tiling expert" they said, to come and give his opinion on the tile job!? See the videos, while their buddy was there or long after, the tiles never "settled" as JoAnn claimed as an excuse. <br /> 5. They claim not to accept credit cards even though Kairos site on Angieslist list credit cards as acceptable forms of payment. <br /> 6. They were at least 1 to 2 hours late for every start of the day, claiming they are coming from Tacoma or Auburn. But their address is in the 98178 zip code, just five minutes away from the work site. <br /> 7. To this day I have asked for the total invoice and receipt 4 times and more than one month after I paid the initial 65% payment (before the job even started), still no invoice or receipt! <br /> 8. Called the fire department and claiming headaches and refusing to work even though the gas company had already come out and repaired a minor leak that never was a hazard in the first place. Gave JoAnn and May the <br /> report information and number, but that wasn't good enough for them, they called the fire dept to have them trudge through our home without us present. <br /> 9. Gave them a key and clear instructions on locking the door behind them. They left the 2 front door unlocked, one of which was left WIDE OPEN. <br /> 10. Having paid more than $2200 for everything, Kairos had the gull to "assume" or insist that the other person helping me to texturize and paint the walls and ceilings around the tiles! It was only after telling them that they will be getting a bad review on Angieslist that they came back to do the sides. <br /> But to no avail, this awful job was done, and cannot be undone. <br /> Is it obvious that I do not recommend JoAnn and May with Kairos? <br /> <br /> <br />
Response from Kairos Enterprises Inc
"[member name removed] Thank you for taking the time to review Kairos. Unfortunately, you are a customer business owner hope to avoid. I gave you an estimate, in writing, for a job you needed done. The estimate was broken down by labor and material price. You were under no obligation or pressure to have us do any work for you. Once I purchased the material you wanted the receipts. I have no obligation to show you the receipts but went over them with you anyway. You asked me to return $1.27 plumbing tape (and take off final bill) because we had some on hand we could use. This is when you started saying you would put everything in the Angie's list review if I didn't do it. I had no obligation to do this but when I agreed, you started taking more off the final bill, like it was up for debate!! I allowed this because you were telling me you would give us a bad review before we had even really started the work. The estimate also stated a recommendation for additional work but you didn't want to pay for it. I even purchased the part willing to install it for free but you insisted I return it along with the tape once you saw it on the receipt.(another $12.00 taken off final bill also) I wasn't charging extra for the valve because I had given you a material price, not knowing you were going to pick the receipt apart. When the additional valve also needed replaced, you bullied me into replacing it for free by stating you would give me a poor view if I didn't. You were upset when I told you we wouldn't move furniture from a downstairs area to an upstairs area for free. You stated, "But, I'm an old lady and need help." You then wanted me to ask the plumber to move it for you. You were very upset when I wasn't willing to ask him to do it for you. On the bid it stated there was a good chance the new fixtures you purchased, on sale somewhere, wouldn't match with the existing valve and a plumber would need to come replace the valve. The plumber is licensed and bonded and come out the same day (While we had the tub surround pulled out) to complete this job quickly for you. They didn't just "happen to have the valve" they had to go purchase the valve to match your fixtures. While they were there you tried to get them to do additional work for no cost also, which they refused. We had to ask you to please step out of the one man shower while the valve was getting replaced because you were within a foot of the workers while they were working, trying to watch everything being done. You complained about everything not allowing them to do their jobs undisturbed. You asked that we use used material because you didn't want to pay for new mortar or grout. The tile was very inexpensive (less then 1.00 sq ft) and had been sitting around somewhere for years. When you turned the water on to test the shower you turned to me and said "What did you do to this!" at which time I reached down and pulled the knob all the way up and the shower got water. I know you wanted a discount but because it was a job well done, I wasn't willing to allow you to bully me into a discount. [member name removed] threatened to give Kairos a bad review during the whole job. I asked an independent tile person if he could come by and look at the tile. You video taped it and we allowed it because there was nothing to hide. I kept asking you where you saw issues but you wouldn't point them out to me. I'm sorry you felt you had such a negative experience with Kairos. We strive to make all our customers happy but unfortunately even after everything we did extra for you, we fell short in your case."
Rachel D.
Apr 2015
Kairos is owned and run by women which we appreciated when we worked with them as two women. They were punctual, and communicative, and also just great people that I was happy and comfortable with having in my home. All of the staff are experts in many skills, and they have extended experts- i.e. a journeyman electrician- on staff to help/consult if they run in to anything hairy at your hours- ours is old, and of course this happened. They also educated me so that in the future I could do a lot of these jobs myself, or even related jobs based on the same skills. When we ran in to things, I never felt like they were short cutting, or anything that would compromise the quality of the work, and rather that they were going out of their way to make sure that the work was done in a way that they would want done in their own homes. I'd definitely use them again, and I know it'd be a great job, with some great women. <br />
Margaret O.
Mar 2015
<p>Responsive, professional and knowledgeable.</p> <p>Joanne contacted me within 24 hours of purchasing the service. </p> <p>When I purchased the grout restoration I was able to put in three dates/times I was available and she met the request.</p> <p> I received a call the morning of the project confirming my afternoon appointment. </p> <p>She was on time, explained what she had done, and left the area spotless.</p> <p>I am interested in her company and what they provide so I discussed working with her on another project. </p> <p><br /></p> <br />
Cheryl G.
Feb 2015
They charge me $280 for transportation fees. So 2 out of the 4 hours went for transportation. They never told me about travel charges when I originally spoke to them. They got here and said the time frame agreed to in the deal was expired. When everything was said and done I ended up paying $600 for a $300 deal. I had to get the supplies myself. They asked me to send them pictures of the project instead of coming to look at it. When they did get here they did the work fine, but I am unhappy with how we got there and the cost and the fact that nobody would come out to look at the fence.
Response from Kairos Enterprises Inc
"Hello, [member name removed] I'm sorry that you thought we had charged you a travel fee. The coupon you purchased was for 4 labor hours which covered 2 people for two hrs. After the 4 labor hours I informed you that we still needed to set the concrete and reinstall the gate which would take about an hour and half. It took us almost two hours but I only charged you for one. Thank you for taking the time to write a review. I will be contacting my Angie's list rep to make sure the coupon are very clear about the purchase of man hours vs total hrs. Thank you, JoAnn"
Heather M.
Feb 2015
My husband was the one that was home and he said that the girl who came was Holly. She was very nice and she showed him what she was doing. The time that we booked was not enough for everything, so she showed him what she was doing so that he could do the smaller pieces himself and she was very proactive in letting him know that she noticed couple of other things that we didn’t have on our list and we might want to address that as well. I left a message with their office manager in advance saying hey, do I need to provide the supplies or are you going to bring the supplies. The office manager called us back on a Saturday and said hey, describe your project to me again to make sure that they have enough supply so that the whole job would go faster.
Roslynn J.
Feb 2015
Good service, friendly, prompt
Thomas C.
Feb 2015
<p>Excellent service. Friendly and helpful. thanks!</p> <br />
Beth S.
Jan 2015
Kairos did an outstanding job, very professional and meticulous. I would def hire them again and refer them wholeheartedly. <br />
Kim P.
Jan 2015
It was hard to arrange but eventually we got the job. Services will likely cost more then what the big deal says.
Narda O.
Jan 2015
It went great and it's good to see the fence standing again. Kairos was responsible, hard-working, efficient, and picked up their work area. I am very pleased with the work that was completed and it was done for a reasonable price. I was glad I was able to hire Kairos - it was a fluke that thhey came out this far from their service area, but I'm very glad they did. I felt that I received the service I paid for, which was labor for fence repair. If there is a next time, I'll have some pickets available to catch the couple that we all missed seeing. It's a relief to have working gates again and a repaired fence! Thanks! <br />
Timothy W.
Jan 2015
Very good job. Cheerful worker. matched colors well. quick and responsive. More expensive than expected due to more damage found. <br />
Daniel P.
Dec 2014
Joanne and Mae were polite, friendly and we would definitely hire them back again. They did excellent work and wanted to make sure everything was done top notch. <br />
Robin W.
Dec 2014
see above <br />
Susan F.
Dec 2014
It went well.
Geraldine S.
Dec 2014
The work that was done was done well. However, I had a difficult time negotiating the terms of the deal without committing to more than what I wanted, what was pre-purchased, and maybe more than what was needed. The provider should not have invested half of the hours purchased into the job then say that the whole thing needed to be replaced; this did not sit well with me. We finally agreed on how to complete the job which added a couple more hours, one of which I paid for and the other was given complimentary since the whole thing took 7 weeks from purchase time until completion for 6 hours worth of work. It looks great but it was frustrating. I've purchased two other super deals from Angie's that were completed with very little effort on my part. | | |
Response from Kairos Enterprises Inc
"Thank you for taking the time to review Kairos Enterprises, Inc. I apologize for not making it clearer, but the need to watch my granddaughters was in response to a family emergency. Again, I am very sorry, and we at Kairos hope you find the reliable contractor you are looking for."
Betty R.
Dec 2014
unknown
Licensing
State Contractor License Requirements
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FAQ
Kairos Enterprises Inc is currently rated 4.7 overall out of 5.
No, Kairos Enterprises Inc does not offer free project estimates.
No, Kairos Enterprises Inc does not offer eco-friendly accreditations.
No, Kairos Enterprises Inc does not offer emergency services.
No, Kairos Enterprises Inc does not offer warranties.