Kasidonis Heating & Cooling Inc

Spent over $200 to replace a couple of small parts. A year later I had to have the same work redone because they did not do it right, and it started leaking again. It was a complete waste of money.

Well done and will hire again

We had another plumber come out & they were unable to correct a leak in our kitchen faucet. That plumber recommended we buy a new faucet, which we did. Luckily this "other" plumber did not charge us. Once we purchased a new faucet, I got this big deal to have it installed. The faucet was likely original to our 24 year old home. The plumbers could not free the nuts from the faucet & I recommended they just cut it out. The only small issue we had was that they came to our house much later than promised. In their defense they were repairing a major leak in someone's basement & they wanted to clean up before arriving.

Great job. Snaked pipes, and stayed to fix leaking toolet.

The person that came out was very nice and efficient. Did a good job!

I hired them because they were listed as a good deal through Angie's list. The service technician was polite, respectful, professional, and knowledgeable. He explained everything he was doing as I watched him work. I was curious as to the steps involved in getting the job done.

great on time on budget

Very well - I had no issues with the services performed!

did a great job

He did it quickly and thoroughly.

Would recommend these guys, for sure.

Great service!

They inspected and identified that they needed the Freon refilled, but they didn't refill and didn't offer to refill.

It was a Saturday afternoon on the coldest day of the winter and in the middle of the day the furnace just quit working. I figured; 3pm on a Saturday; no way I would find someone to come to the house. I called Kasidonis and within 10 minutes I got a call back, they were here in 25 minutes and within 30 minutes I had heat again. the service man was professional, polite and informative as well as respectful to the property. I used them again later for a inspect and clean. Very reasonable. Will continue to use as the need arises. Couldn't have gone better!!

Quick and easy.

very well. prompt and efficient

They installed it on time but finishing job was not good. There was a gap between furnace and cooler which was making a constant sound when there is air flow. I called them to fix it but they never responded. I called a different company to fix it although it is under warranty. I am not happy with their customer service.

Been using them for over 7 or 8 years.

Had an estimate for TWO whole house air conditioners for the 10315 Burton Avenue duplex on 6/24/17 by the Kasidonis Authorized Agent Mark. Estimate for the two Trane AC units was $5,770. On 10/19/17 I called Kasidonis to purchase the units, but they said it would be too late in the season for an installation since the weather is so unpredictable. I then put a down payment of $2,000 toward the total to hold the units to be installed in spring. On 04/09/18 I called Kasidonis to schedule the installation and the phone was answered by Pompeii Heating and Cooling who said they are now doing service calls for Kasidonis. I explained that I put the down payment for the two units and she said she would check into it. I asked her if there was another number. She gave me the number 330-558-9070 that went directly to June Kasidonis's voicemail; therefore, I am unable to contact Kasidonis directly. Pompeii did check into the estimate and asked to send them a copy of the estimate and a payment. On 4/9/18 I sent Pompeii a copy of the estimate and VISA statement showing the $2,000 payment. I have no issue with Pompeii even though they now have the Kasidonis phone number, they were never involved in the Customer Estimate. All I want now is a refund of the $2,000 down payment since I cannot rely on Kasidonis as a business to appropriately install the units OR provide services for the extended warranty.

Fine - Already answered all of this to you!

It went well. I would ask for their service if they do work for AHS (home warranty) for any repair or replace.

Excellent.

No problems

Excellent service

Very well. I was impressed that they were the only company I ever used that suggested putting bleach in the lines.