Kentucky Home Improvement

It was a fair experience. They cleaned up after themselves.

quality work, friendly, strive to satisfy the customer

We contracted Kentucky Home Improvement to work on our 1865 Italianate house; our projects included demolish and rebuild of a second floor deck with composite material, demolish and rebuild of an existing kitchen addition, modification a load bearing wall, and constructing a green roof on top of a detached garage. Mike Townsend and his crew were incredibly professional and friendly, and were able to finish our projects ahead of schedule; Mike was even willing to attend our meeting with the Historic Preservation Board when we presented our projects for approval. Our construction began after we purchased our home with a 203K loan; we were very pleased with the way Mike worked with us, and our mortgage broker, and HUD inspector to complete the process. Mike was always very prompt in responding to emails and texts and was open to any changes that we needed to make. He is reliable and starts when he says he is going to start. Even with a very cold winter, his crew was working non-stop to make sure our property was finished as quickly as possible. The crowning achievement with our relationship with Mike was the green roof. This engineering challenge required the removal of a gable roof on top of a detached 2-car garage, reinforcing the structure with steel I-beams, installing a drainage system, filling the space with soil and grass seed, building a pergola, building a horizontal privacy fence around the perimeter of the structure, building a bench, and adding electrical outlets. Mike turned what was originally a crazy idea, that turned into sketches and renderings, to reality and we are very pleased with the end result; this project added 250sqft of grass to an urban property that had none to begin with, and our dogs thoroughly enjoy having the extra green space. Mike also worked very well around any additional contractors that we needed to bring in (furnace went out unexpectedly and Duke had to upgrade our service and raise our service mast). Kentucky Home Improvement was certainly not the cheapest option, but the quality was well worth the price difference. We would highly recommend Mike Townsend to anyone looking for a contractor; our advice would be to make sure you have invested some time thinking through your plans, be open to professional opinion, and understand your budget.

unknown