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Keystone Brick & Stone Masonry
Concrete Driveways & Floors - Install, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,
About us
Additional DBA - Keystone Brick & Stone. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Keystone Masonry offers brick, brick retaining walls, chimney caps and repairs on all of the above. We do Hardscapes such as Keystone retaining walls, concrete block, concrete block retaining walls, cultured stone, natural stone and stucco installation as well as repairs on all of the above. We also install concrete driveways, patios, sidewalks, steps, stoop caps, various kinds of retaining wall blocks and repair on all of the above. We also offer brick paver installation and repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.612 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 8% |
Showing 1-12 of 12 reviews
Craig E.
Mar 2023
The quality of work was good and they were excellent.
Karen N.
Jun 2017
Excellent, Mark was very professional,informative & friendly! Went above & beyond taking care of our job! Would highly recommend this business to others!
Paul P.
Jun 2016
Weather was a problem....some patience required.
Virginia P.
Jan 2016
<p>I selected Keystone based on reviews on Angie's list. Of three estimates I received, Keystone Masonry fell in the middle. The first mortar Mark Rabuck used on the wing wall was the wrong color so I had him redo it. He made a mess leaving mortar residue all over the brick and did the same when he repaired the chimney. I did not say anything because I assumed it would wash off. My mistake! </p> <p>Then, in May of 2015 (18 months later) the flowerbed started falling apart and I called and explained what the problem was. After a series of excuses on his failure to come out and look at my flowerbed, Mark Rabuck finally sent me an e-mail saying the warrantee was only one year and I would have to pay for any work he did. This was not stated anywhere on the paper work or between us personally. Being concerned about the quality of work, I sent my son up on the roof to check the chimney cap and find out he did not repour it as stated on the invoice but just filled in the problem areas with synthetic cement.</p> <p>At this point, I took Mark Rabuck and Keystone Masonry to small claims court in August and won judgment. Mark took me back to court and I won again on October 15. Mark Rabuck has yet to pay me the judgment amount and has not replied to two e-mails inquiring what he intents to do.</p> <p>I RECOMMEND THAT YOU DO NOT USE THIS COMPANY FOR ANY BRICK WORK!!!</p> <p>If you would like to see pictures of the job he did contact me at mrs_p50@hotmail.com and I will send you pictures.<br /> <br /></p> <p><br /></p> <br />
Response from Keystone Brick & Stone Masonry
"This lady was an alcoholic on a mission , I’ve never seen a woman driven to be right so much , she took me to small claims and I just gave up , she was looking for a refund for work performed, I learned a huge lesson on when to just give up with this customer, I appreciate the experience but not the bad review."
Beverly G.
Aug 2015
unknown
Michael K.
Apr 2015
unknown
Lucy J.
Mar 2015
Very professional. Repaired my chimney. Got the job completed in less than two days. Very satisfied in every way.
Michael K.
Jun 2014
Excellent workmanship. Great attention to detail. Took the time to do the job right. Had some weather delays and waiting on material etc.. but always called and kept us informed. Fixed some other issues with front door and tuck pointing back wall that was not on original bid. Very fair upcharge for the work and was upfront about cost before work performed. <br />
Julie U.
Apr 2014
Contractor was chronically late for all appointments by 2-3 hours. He stayed and worked well into the evening, even in the dark. I appreciate that he got it done eventually, but did not like having someone there till 9:30 at night. He did a good job on the concrete stairs - they look great. He left a mess in my basement when he repaired the front stoop. He also used a folding chair in my basement to stand on without asking - it is now a mess. For the wood railing on the back stoop, I specifically asked for a 4-5" space to be left under the bottom of the railing so I could sweep snow off in the winter. I also wanted the railing going down the stairs. At first, he did not want to do this (said something about code did not require it for the 3 steps going up) but it was part of the estimate that I approved. I asked him to fix the space under the railing and put on the railing for the stairs. He did come back and fix all to my satisfaction. Very nice guy, just not punctual or professional. <br />
Response from Keystone Brick & Stone Masonry
"I would just like to apologize for being late, I have so many calls that its hard to make it on time, I try to make it there on time but its sometimes very difficult. I know I need to work on that. In fact I'm so busy and understaffed because you cant find any bricklayers anymore, they really are a dying breed. That's why I'm just checking my reviews for the first time in months. My goal is to get better at being on time. I should not have used your chair to stand on that was wrong as well as working so late, I just get so backed up I have to work into the night. There's a lot of things I need to work on I know."
KAREN G.
Jan 2014
He was very responsive and professional and helpful, he explained what he was doing. He was very personable and I really appreciated his help The cost was very reasonable too. |I would recommend him to anyone.
Robin B.
Aug 2013
It went extremely well. <br />
Randy G.
Apr 2013
Arrived and finished the same day. Finished job looks great. <br /> <br />
Licensing
State Contractor License Requirements
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FAQ
Keystone Brick & Stone Masonry is currently rated 4.6 overall out of 5.
Yes, Keystone Brick & Stone Masonry offers free project estimates.
No, Keystone Brick & Stone Masonry does not offer eco-friendly accreditations.
Yes, Keystone Brick & Stone Masonry offers emergency services.
No, Keystone Brick & Stone Masonry does not offer warranties.