Kitchen & Bath Depot

Perfect. As before, they exceeded our expectations.

This is our 2nd job with this company after a great kitchen, powder room, and dining room renovation two years ago. This time around, we renovated an upstairs bath and installed a new deck, after the old one rotted and was slippery and hazardous. Like the last time, Kitchen and Bath Depot did a great job. Mark Mueller handed the project management, Olga helped us with design, and Mark and Rafael showed up promptly at seven a.m., every day. They work efficiently and finished all three jobs within a few weeks. They are a pleasure to do business with.

They did a great job all aspects of the remodel were planned ahead of time everything delivered on time. No delays finished complete job 2.5 weeks

Kitchen and Bath Depot provided redesign/renovation of our upstairs (50 year old) Master and Hall bathrooms. They provided excellent attention to detail and were incredibly responsive. They exceeded our expectations and we would not hesitate to turn to them if we were to have any additional renovation needs. K B Depot is a full service company -- from creating the design to following through in making it exactly as it was planned. They have a trustworthy, courteous and hardworking group of craftsman. Everyone at this company, from the person answering the phone to the owners care and work hard to make one's renovations go smoothly and to fully satisfy.

as expected, Got help making choices, theirs were better than mine. The came on time, did the work.

Wonderfully! From the owner, the designers, the craftsmen and everyone involved, we were treated courteously and respectfully. They came when they said they would, were easy to be around and cleaned up every day.

Our house needed work. We had three bathrooms and a kitchen that were updated in the 80’s and they were falling apart. We wanted KitchenMaid cabinets. We’ve used them in our other houses and we’ve always been happy with the quality. Kitchen and Bath Depot includes KitchenMaid as one of their lines and we scheduled a meeting with them. We started our process only telling Kitchen and Bath depot about two bathrooms we wanted to remodel. We figured we would try them out and if things went well, we would continue with them. The designer was great. She listened very well and everything was well documented. The price tag was a little higher than we hoped but we signed and left the building feeling confident with our purchase. From the first day that the team showed up we knew we picked a good company. The project manager communicates well (using any method you prefer). The construction lead and his team were also great. They were there EVERY DAY. I don’t think I can stress enough how great that feels knowing the guys are showing up EARLY and every day. The company does a great job of keeping things clean. Communicating any problem or change. Any “problem” we found included everyone and we always came up with a good solution. Both bathrooms are wonderful. The construction is great but their finishing with the tile and paint is just as fantastic. Things went so well we decided any doubts we had with the cost were worth it. We signed up to have the third bathroom and kitchen remodeled. The process was exactly the same as the first. A couple of new guys for the kitchen and they were great to work with too. Except for one day where our floors needed to cure, they were in our kitchen and/or bathroom EVERY DAY. Would we use Kitchen and Bath Depot again? Yes Would we recommend them to others? Yes

The whole process was very well coordinated and was done as scheduled, with just one day rescheduled because of snow. Kitchen and Bath Depot also has a design consultant who was very helpful with our selection of floor and wall tiles, granite, sink, and faucet. Whether the work was done by Kitchen and Bath Depot directly or by the other contractors and suppliers they work with, it was done professionally, and their staff was so personable we actually enjoyed having them in our home. Follow-up to any questions was prompt and pleasant.

very professional, cared about doing the job right, responsive in addressing problems/ punch list items after work was done until we were completely satisfied. Definitely recommend to others.

unknown

Start to finish it was a completely positive experience! Sales Rep, workers, project managers were all extremely competent and professional. Everything was done in an efficient and timely manner...they said 2 weeks and it was 7 business days (1.5 weeks)!!! I have another bathroom that I'm looking to renovate in the future and I will only be calling Kitchen & Bath Depot!

unknown

Don't let the name Kitchen and Bath Depot limit you from considering this company for any job in your home. We did a major renovation of our home that ultimately resulted in a new home with all new spaces on the interior and exterior. Ron, Mark and the guys from Kitchen and Bath were exceptional. At no time in the project did we have any problems or anxiety about the job. They completed the renovation ahead of schedule and never asked for any more money above our agreed upon price. We lived in the home for the entire 5 month period and the team was clean and respectful of our space at all times. After pricing out many of the other construction companies and design/build firms K&B came in at the best price among the group. Most importantly the finished product exceeded our expectations.  They are true professionals and deserve to be considered among the best in the region. I highly recommend them and would happily use them again. <br />

We used Kitchen & Bath Depot to renovate four bathrooms in our house: the master bath, a hall bath, a powder room, and a half-bath to which we wanted to add a shower. Adding the shower required bumping out a wall to increase the space and reconfiguring some plumbing. We did the four projects over the course of about a year. <br /> After meeting initially with Ron to discuss specifications, we met numerous times with Jessie to work out the designs for the projects. Jessie was very friendly, professional, and patient, and helped us make great choices for materials, fixtures, etc. Mark, the project manager, was also very professional, helpful, and responsive to our questions and concerns. The site crews were prompt and efficient and never left a mess. We had one or two small issues that came up some time after the projects were finished (not the company's fault), and Mark was very prompt in getting them resolved for us. <br /> We love our renovated bathrooms, and we are very happy with all the work that Kitchen & Bath Depot did for us. Even though they were not the least expensive of the contractors we considered, both the experience of working with them and the quality of the workmanship were excellent. We would definitely recommend them. <br />

The entire process went very smoothly.  I worked with Rick on my kitchen design.  I had a very good idea what I wanted and Rick helped me figure out how to get the exact cabinet configuration I was looking for.  This included some out of the box thinking in terms of some of the cabinet design.  My original design was with one manufacturer but the price was on the high end.  Rick suggested another manufacturer.  We were able to meet all of my design requirements at a much better price and the cabinets are lovely. <br /> I did not use their in house design service for selecting cabinet colors and countertops as well as backsplash tile.  However, they were ready and willing if I needed them. <br /> The tear down/install process was very smooth and it took about three weeks total.  That includes downtime after the counters were installed and the countertops were templated in order for the counters to be cut.  There were a few problems with some of the cabinets which the installers took immediate action to fix.  A few doors and trim pieces were reordered, in one case twice, to make sure that everything was just right.  There was one small install issue but it was resolved to my satisfaction.  The crew worked hard to keep things clean and keep dust out of the rest of my house.  The countertop template job was fantastic and the countertops fit perfectly with no big gaps at the back of the counter. The electrical and plumbing work was excellent as well. <br /> Basically, if I had another kitchen to redo tomorrow, I would go right back to Kitchen and Bath Depot. <br />

All work completed on time and on budget.  Easy to work with, flexible, good ideas.  Available by email and phone, prompt responses to all questions.  Arrived on time every day, friendly, cleaned up perfectly.  I agree with other reviewers, would use them again in a heartbeat.

We have lived in our house in Bethesda for over 47 years and have hired many contractors for repair and remodeling work.  Never have we hired a firm as good as the Kitchen & Bath Depot.  From the start, their showroom representative/consultant Jessica gave us undivided attention, was a good listener, and gave us unrushed time to make sure we were informed of all of our options.  We got three bids, and the K & B Depot's bid was the middle bid.  However, we were impressed from the start at their attention to detail, and the bid was reasonable.  It gets better.  Their foreman came out and remeasured everything again to make sure all items would fit.  Their work crew of Michael and Rafael were amazing.  In spite of much snow and some rain, they kept our carpets covered, they were extremely clean, kept us informed each day of what they were doing, and what they would do the next day.  They were very polite and hard-working.  They cleaned up at the end of each of the five days and made sure that one of the two bathrooms was available for our use each day.  Their attention to detail was almost unbelievable, even making the that the screw slots on the lightwitch plates were lined up.  We were more than pleased with the results, and it would be hard to find a better firm.

Very smoothly; timely, courteous, professional, from design inception to installation; top grade materials.. <br />

<p>Price was competitive with other estimates.  I am completely satisfied with the job.  The tile work is especially well done.  The attention to detail was marvelous down to the most minor touchup to complete the work.  I would highly recommend this business.</p>

We had a really good experience with Kitchen and Bath Depot.  The the entire experience from start to finish was very smooth.  The showroom is small, but had everything and more that we would have needed.  The job finished on time and our kitchen looks fantastic. <br />

unknown

We had a great experience - we knew that we had a substantial renovation because of a number of problems with the kitchen - poor insulation, burst pipes in the winter, broken and inoperable windows. The kitchen was essentially torn down and rebuilt, except for the roof. New walls, windows, subfloor and floor as well as making the half bath more functional and up-to-date.  <br /> Selecting cabinets, hardware, and finishes was straightforward. They made good suggestions or went with my design ideas.  <br /> The site crew was terrific. They showed up every day at 7 and worked until 3. Progress was clear; they made temporary arrangements for us to use our washer and dryer throughout the construction. They notified us ahead of time of any changes to the on-site crew. Any surprises (good and bad) were brought to our attention. We were given an estimate by the architect that this would be a 12 week job. Kitchen & Bath completed the project in 10 and the details and care of construction have been very good. We are extremely happy with the results. <br />

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<p>We had a complete remodel of our master bathroom done.  It is a small bathroom approx. 6' x 9' and no plumbing was moved.  Seemed rather pricey for the small space but the workmanship was excellent.  Sean & Mario were our crew and they were very pleasant and professional.  The tile work is beautiful and the "fit & finish" work excellent.  They always cleaned up well at the end of each day.  They do start very early each day 7 AM.  </p> <p><br /></p> <p>One word of caution:  Insist that you are able to take home a sample of your chosen tile to view it in your room's lighting.  We were told we couldn't take a tile sample home and the color is not what I expected.  I wanted gray tones and the tile is very beige.  If you have to purchase a tile to take home, do it so you don't regret the color afterwards as I do. Thankfully the granite countertop that I chose is beautiful and that somewhat makes up for all the beige tile. </p> <p><br /></p> <p><br /></p> <p><br /></p> <br />

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