
Approved
Koen Plumbing, Inc.
Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Piping,
About us
We are problem solvers, installers, designers, leak stoppers, clog killers, pipers, and safety experts. We do a lot of things, really. We have been in the Dallas area for more than 60 years, and have sent our expert technicians throughout the Dallas metro area to tackle jobs big and small.
Business highlights
Se habla espanol
71 years of experience
Memberships & Affiliations
Better Business Bureau
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6102 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 8% | ||
| 3% | ||
| 2% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 102 reviews
Mindy H.
Feb 2023
Koen Plumbing was very responsible, professional, respectful, honest, and do quality work. They replaced the first plumber I hired for this job as the first plumber was a terrible . The difference between was night and day. Koen plumbing returned calls, showed up on time, did quality work and then followed up. I would highly recommend
Christella C.
Jul 2022
They were very professional and when I ask for an extra project they didn't hesitate. Since they were here they finished everything I needed. They were awesome.
Farhina K.
Apr 2022
Gas Piping
It was a good experience working with Koen plumbing. They were on time and professional. I would definitely recommend them.
Kent W.
Feb 2022
Water Heater Repair or Service
Very professional, attentive, friendly and quick to respond.
Harold M.
Jan 2022
Sewer Main Install, Replace or Repair
The city called and said I had a sewer leak. They checked and thought it was a sprinkler problem. Checked my sprinkler system and then had the neighbor check his. Neighbor will be getting his repaired.
John J.
Jun 2020
Water Heater Installation and Replacement
Great Experience!!!!!!
Alexander L.
Dec 2019
Water Heater Repair or Service
Grossly overpriced! almost $170 for lighting up a water heater pilot.
Michael P.
Dec 2019
Great work!
Tom D.
Nov 2019
Gas Piping
The work that was done was quite good.
David G.
Oct 2019
Addressed three issues. Great communication. Very satisfied
Etta R.
Oct 2019
Gas Piping
N/A
Carl P.
Sep 2019
Water Main Install, Replace or Repair
They were quick and finished the job the same day.
Michael J.
Aug 2019
They came when they said they were coming, unclogged the drain. They were fine.
Ed G.
Aug 2019
did the job right...just a bit pricey
Dan M.
Jul 2019
Salvador from Koen, showed up ontime, assessed the situation and recommended steps to talk to insure we knew what the problem was. Once Identified we had them not only fix the problem but change out 4 faucets and a toilet. Was more than I wanted to spend but was impressed with their knowledge and professionalism and they had everything completed in a very reasonable amount of time. They are very responsive and do great work.
Moses N.
Apr 2019
the pro did very good job. so anybody can hire him
Joel M.
Apr 2019
They were prompt and thorough and went out of their way to accommodate use. Getting the whole job: plumbing, tile work, done by a single contractor is the best way to go.
Jiawei L.
Jan 2019
Nice people nice customer service
Diane B.
Jan 2019
They were very friendly and informative for a good price
John P.
Dec 2018
i was satisfied
Tony S.
Nov 2018
I needed to replace 2 bath faucets. Called for an appointment, the date and time were set. They arrived on time! Work was completed in about an hour and cleaned up any debris. Will definitely use Koen for all future plumbing needs.
Candy M.
Nov 2018
No further comment
Joan J.
Oct 2018
Sewer Main Install, Replace or Repair
I was able to get a quick appointment with this company.
Marti W.
Oct 2018
I called to schedule an appointment and I was told the tech would give an estimate of the cost once they looked at the job. The tech arrived at my home and I was not there but my wife was. She called me and said the tech was not sure what needs to be done and he was going to call me. I waited for the call but I did not receive it therefore after about 20 minutes I called my wife back. My wife then said the tech was finished and he was writing the invoice. The tech did not speak to either of us before he did the work and he never got any authorization or approval from me or my wife. He charged $295 to replace a push fitting on a 3/4 water line and he was outta there.
Jim H.
Sep 2018
Stop and read this recommendation. I sent request on HomeAdvisor for plumber for master bath toilet break, they responded in minutes and came to home in a few hours. I went and purchased a new tank unit parts replacement for the plumber. When the guys arrived they found my plug was just hardened and offered to fix it for free and not charge me the $249.00 install of the parts I purchased. This saved me over $300.00. They refused to even let me pay for a service call so instead I tipped the two guys for their honesty and generosity. I now have a lifetime plumber in Dallas and will recommend them on every social platform I use. Hire this company as you can trust them to be honest, reliable and focused on solving your issue cost effectively. Look forward to doing business with Koen Plumbing for years to come.
Licensing
State Contractor License Requirements
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FAQ
Koen Plumbing, Inc. is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Koen Plumbing, Inc. accepts the following forms of payment: CreditCard
Yes, Koen Plumbing, Inc. offers free project estimates.
No, Koen Plumbing, Inc. does not offer eco-friendly accreditations.
No, Koen Plumbing, Inc. does not offer emergency services.
Yes, Koen Plumbing, Inc. offers warranties.