Leaf it to Me

When Aaron, the owner, came out, everything was great, he did a wonderful job. After that, however, there were at least 3 no-shows when I tried to use their service in subsequent years.

The service was very good. They were calling me getting me to get going on it. They were very eager to come out. It went rather well.

They worked really hard and everything was satisfaction.

I wasn't crazy about them. They were supposed to do my yard. I had like 4 hours for 2 guys. I had them do my backyard and front yard. In my opinion, my side yard is part of my front yard because it all looks like the same thing. They just totally left my side yard undone. They didn't even bother asking me. I didn't think he wanted it done. I needed to have some bushes trimmed and stuff. I have a small backyard. For 2 guys for 2 hours, it seemed like they didn't do well that much. Price was okay. Their responsiveness was not too good. They didn't call me. I called them and they said they'd come out on Monday. I called them on Monday and they said they can't do it. They made appointment to come out that following Monday and they were there at that time. They were on time. I was not thrilled with them. I will never use them again.

Service not provided. Scheduled 3 times - all 3 times ended with a No call; No Show.

Courteous and outlined all the issues

He left sand all over, on the side walk in the road. He did not leave it in a professional manner with no attempt made to clean up after himself. Then there were additional charges above and beyond the special offer. The final charge was $371. They were also difficult to get in contact with and schedule.

I was given a reasonable estimate of costs, and the work went quickly and without any additional expenses being incurred.

They were not responsive at all when I tried to make the appointment over about 4 phone calls and 3-4 weeks. When I finally got an appointment scheduled, they did not show up until I called them (4 hours after they were supposed to be there). After I called, they came right away. They did a great job cleaning up my yard. They just need some help with the administrative side of the business!!!

Very good and all heads working great

Aaron arrived on time and got right to work. He seemed very knowledgeable and provided a lot of suggestions to upgrade our current sprinkler system. He told us that he set the sprinklers to turn on at 6 am every two days, but the sprinklers have not turned on once. When I emailed him to let him know, he explained that it was probably our outdated sprinkler system, we know that's not true because it has worked fine for us in the past. It just seemed like an excuse. When I asked Aaron to come back to test the sprinklers again, he said it would be another $50 service call for him to come back. Sorry, I won't be wasting another $50 without results. The second service call should have been free if the first didn't resolve the problem. Will not hire again.

I had bought a deal and they didn't give me the service that was included. They never came back to repair it.

Paid August 2nd, 2016. No response. Filled out form and suggested dates for service. No response. Called and left message. No response

unknown

After signing up for the Angieslist special (Paid $45.00 for sprinkler tune-up) and providing three possible dates for the service, received an e-mail stating that 8/22 is available. Answered that it is acceptable. Couple of days later, received an e-mail asking if 24th of August would be acceptable. Replied that it is acceptable and asked that I be notified as to the time that the service people would be here. No further correspondence from Leaf It To Me. An extremely unprofessional company that cannot be relied on to provide services. Also expect that Angies List will provide a refund. (Do not want a reschedule due to unreliability of this company) after reading this review. Would be a check to see if some one at the List reads these comments.

Leaf-it-to-Me never called, so I called them and spoke with someone to set up a time. Although the gentleman said that they generally didn't intend to provide services for the East Valley, they were doing so due to the Angie's List ad. Additionally, the popularity of the ad caused them to provide services during weekend hours. I indicated that this would be perfect. We arranged to have the next Saturday morning (Aug 6) around 8:30 a.m. for work to be done. No one arrived on the next Saturday morning, so I assumed that the intended date was indeed the following Saturday (Aug 13), and not the next Saturday. So, I waited for someone to show up on Saturday, Aug 13, but there was no one, and no phone calls during this entire time. So, on Sat., Aug 13 midday, I called and spoke to the same gentleman I spoke with before. (He remembered me because I had indicated that his crew would need to have the work truck labeled with the company's name.) He apologized to me, and stated that with the Monsoons, the crews were reworking some of their jobs because of damage, etc. I was understanding, and asked for another appointment. He asked about the following day, which was Sun, Aug 14; however, use of power tools outside is prohibited in my neighborhood. We agreed to have work done on Sat, Aug 21 with a crew (or person) to be at my house around 9:30 a.m. No one showed! By this time, I am exceedingly angry because this company does not show up, call, e-mail, or make any effort to contact me despite my having visited their website to leave my contact information. By this time, I'm furious, and I left an angry phone message telling them to 1. call me, 2. call me and show up the following Sat., Aug 27, or 3. call me and refund my $149.00. So, now it's Sun., Aug 28....I have had no contact via phone or e-mail. This is supposed to be a new company to the Valley, but with existing company offices in other states. I'm not very happy, which is an understatement. This is by far the worst service I have ever received from an Angie's List company. By this time, I don't really want to speak to anyone; I just want my $149 reimbursed. There's nothing that would ameliorate this issue beyond reimbursement...the damage has been done to their reputation.

unknown

I have called twice to find that their voicemail is full and the one time I did reach someone they said they would call back when they had a chance to look at the schedule but that was several days ago. When I have tried the number since that actual contact the voicemail has been full.

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They said Angie's list had dropped them without telling them. They said they would honor the deal. They came at appointed time. Outlined further fixes and are scheduled to come tomorrow to finish. Good quality and price.

showed after multiple calls, recommended work but has not called back to complete. I finished the work myself.

Horrible . They never called me back !

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The service went fine. It took me a little bit to get them to come or to call me back. But they eventually came and I got my service and I was happy with it. I did not pay anything more. They weren't responsive initially. I called them several times. I don't know if he was just swamped or if he wasn't coming up to my area. When you call someone you expect a call back. I didn't even get that. But, I eventually got them and they came. I would probably not use them simply because of the responsiveness.

Very well. Very pleased with the work done.