Locksmith Palm Spring

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The lock was not repairable at our home, so Kevin said he would take the broken part in and have it done at a local locksmith's shop, however this shop is closed on Saturday.  Kevin will be back on Monday to take the part in then and he thought it would be repaired very easily and quickly.  In the meantime, Kevin tried to make sure the door would temporarily lock for us by "tweeking" the lock.  He found some problems with our door, not the lock now.  He spent quite a bit of time working on the door without any additional charge or complaints.  He worked tenaciously to make sure we were safe and secure in our home until the real repair could be completed on Monday.  I can't say enough about how impressed I am at the work ethic I observed in Kevin and his company!!  I will call them again anytime I need lock help. <br /> <br /> 9/6/13 <br /> Well, things have not gone well since I posted my first review.  Since then, we have been stood up twice for appointments that we made to complete the lock repair.  We have tried to contact the company 6 times by phone and have received the message that the mailbox for this phone number is full and we should try later.  We now feel that the company is either no longer there or that it was some kind of scam!  We are not happy with this company AT ALL and do not recommend them.  One additional problem, there is no address on our receipt so we cannot even go by the business and talk to someone.  We are now left with no choice but to contact another locksmith and try to resolve our lock problem which is a big one, as we cannot use our front door.  It will not open at all.  It is locked shut!!!!!