Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Lone Star Water Services logo

Lone Star Water Services

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Plumbing for a Remodel or Addition - Install,

About us

We are a full service residential plumbing company, also providing some light commercial repair and remodel. All employees are background checked and drug tested. Currently we have five full service trucks in our fleet. We are experts in water conditioning and offer free water evaluations and free estimates on all plumbing projects. Financing is available for all offered services. Licensed and insured through the Texas state board of plumbing examiners.

Business highlights

22 years of experience

Services we offer

Drain Cleaning, Drain line repair & replacement, Faucet repair & replacement, Leaking Pipes, Toilet Repair, Water Conditioning and Treatment, Water line repair & replacement, Water pressure issues

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
2%
2
5%
1
3%
Showing 1-25 of 87 reviews
VJ S.
Feb 2018
1.0
$153
>Spoke to Megan on 10/24/17 to schedule and inform of my Angie Coupon purchase, followed up by message on Angie's List. >Juan came in as scheduled on 10/30/17 identified replacement of outdoor faucet using the coupon. Removed and replaced the outdoor faucet quickly. Three things became apparent very quickly as well: 1) Outdoor faucet was the incorrect long stem instead of the short stem, so Juan covered the extended stem (from the wall) with hose insulation, that should have not been done. Not correctly sized. 2)The anti-siphon attachment at the end of the faucet was different from my existing bladder like spindle and was a closed white star shaped (see attached photos) and caused the water to spray sideways. 3) I had pre-purchased the $76.50 coupon. He said I owed him an additional $76.50 for the new outdoor faucet. Turns out this was an old faucet he had laying around in his truck from a previous job. Hence the misfit and weird shaped end of spigot. This was a 'bait and switch' deal. I was in communication with messages on Angie's and phone calls to Lone Star through Nov. 14, 2017. They never replied or made any attempt to fix my faucet install or correct the billing. (As an aside, my neighbor had a major outdoor water supply emergency breach in their front yard when these folks showed up (covering up their front yard and my water shut-off). I suggested to this resident that as I was using Lone Star for my outdoor faucet install and may want to talk to them. I ended up giving business of over $1,000! Lone Star took several unsuccessful attempts over multiple days to repair the pipe break, even though a substantial advance had been taken). I will NEVER use Lone Star Water Services again for their lack of integrity and lack of professionalism. That they were punctual initially, is the only positive.

Jenny A.
Jan 2018
5.0
Yes, I recommend this pro
$95
he was professional and cleaned up

PAUL R.
Nov 2017
5.0
Yes, I recommend this pro
did a great job, on time and neatly no problems

Jayne T.
Oct 2017
4.0
Yes, I recommend this pro
$200
When they came out, they said that wouldn't work on ours because we needed an all weather or something type of thing. We ended up spending like $175 or $200 I don't know, they ended up putting a different one in. The service was easy. They were very nice.

Alex R.
Oct 2017
5.0
Yes, I recommend this pro
$175
They were excellent. Megan who took my calls was friendly,funny and professional. James and Justin who did the repair were respectful,courteous and also professional. They all did a great job and I will definitely use them again.

Wes S.
Aug 2017
2.0
I had purchased 3 American Standard bathroom vanity faucets, and 1 American Standard bathtub faucet. Roberto came out and did the installation of the vanity faucets but said that the bathtub faucet that I purchased would not work. The faucet installed by our builder was made by Moen, and Roberto said that he knew of a specific new Moen faucet that would work great on our bathtub. He said he would follow up with me in 1-2 business days to give me the specifics about the faucet including pricing and installation cost. That was on June 30. Today is August 25 and he still has not called me back with the info. I have their office repeatedly to try and get a status, yet they always had an excuse for why Roberto was not following up. To make matters worse, we had a problem with one of the sink faucets that they installed in June. They sent Roberto back out on August 7 to fix the issue. My wife talked to him about the bathtub faucet and he promised to follow up with the info we needed. I still haven't heard anything from them. I'm beyond fed up with the fact that 7 weeks, and a whole lot of phone calls later, I'm no closer now to finding out what kind of faucet I need than I was at the end of June. C'mon, folks.... this is not rocket science. Look up the part, call me with an installed price. I wouldn't even bother with these people anymore except Roberto has been to my house and says he knows exactly what kind of faucet we need. You've got one guy (Roberto) making your whole company look bad because of his extremely poor follow up skills. You need to deal with this.

Mark P.
Jul 2017
1.0
$75
Twice sent to a residence for leaking pipes. The second trip was because they failed to do anything the first time. Both times they said they had to 'order parts', and never returned. Started in Mid-June, and the water leak still persists. Now there is additional water damage.

Arden D.
Jun 2017
5.0
Yes, I recommend this pro
Just fine and faster than I thought.

Tracey M.
Jun 2017
5.0
Yes, I recommend this pro
They fixed it and cleaned up after themselves.

Jordan H.
Jun 2017
5.0
Yes, I recommend this pro
They were on time. Fast and cleaned up after. Reasonable priced. Would use them again.

Laverne R.
May 2017
5.0
Yes, I recommend this pro
VERY GOOD !!!!

Tod T.
May 2017
5.0
Yes, I recommend this pro
$99
Very well. He did extra work above and beyond. Very responsive, showed up on time.

Marilyn C.
Apr 2017
5.0
Yes, I recommend this pro
Cleared drain quickly and ran washer several cycles to ensure everything in working order. Efficient and personable..Great job. Will definitely hire again.

Lawrence R.
Mar 2017
5.0
Yes, I recommend this pro
$78
Great; on time and performed task just like I was hoping for. Plan to use Lonestar again

Chintan P.
Mar 2017
5.0
Yes, I recommend this pro
$95
Perfect, it took them less than 45 minutes to take the old hardware and replace with new.

Monica W.
Dec 2016
5.0
Yes, I recommend this pro
$76
They did a great job! It went faster than I expected. I asked one of the guys if he had time, would he check a leak under my kitchen sink. He was very thorough. It turns out that we had a bolt still attached underneath the sink from a previous water filter installation. We needed a different type of bolt and he switched the bolts for free! He even gave me some much needed advice to help prevent further leaks from the faucet area. I really appreciated the extra mile! I am very pleased with Lone Star Water Services and would gladly recommend them to others.

Tate T.
Oct 2016
2.0
No work was done. They came out, spent 2 minutes taking pictures if the toilet. American Home Shield claimed the hairline crack in the toilet tank was "abuse". Now, I'm out $100 for someone to spend 2 minutes photographing my toilet. What a ripoff.

Shelby K.
Sep 2016
4.0
Yes, I recommend this pro
I had a good experience. Quality was great. I bought a new water heater from them. They were very quick with that. They had a lot to do in a burned out house. They were great. I think the price was fair. They could have spent a little more time. They rushed out here and I would think of something after they left that should have been done. They were good people. I really liked it.

Betty L.
Aug 2016
5.0
Yes, I recommend this pro
$71
Checked the entire house and water heater.? We discussed the water in depth, it would need to be replaced in the next year and it was 10 years old, at the end of it's life.? Adjusted all toilets and installed two new flappers, so the toilets don't run constantly and saves water.? Checked the shower and replaced the shower head.? We were entirely satisfied with the service.

Susan B.
Jul 2016
3.0
The quality was not too good. They didn't replace it. The guy tried to talk me out of what he did. He talked me out of doing what I asked him to do.

Kyssa G.
Jul 2016
4.0
Yes, I recommend this pro
$95
The installation went fine. When we originally set up the appointment, the person we spoke with said it would be done in the morning, which is what we wanted. The installation day came, and we get an automated call stating that the installer would be there between 1 and 5. He got there around 3. Other than that, the service was perfect.

Jim K.
Jun 2016
5.0
Yes, I recommend this pro
$125
Remove and replace a garbage disposal. Fitting were different so I had it done and he did the good!!!

Tammi B.
May 2016
2.0
Yes, I recommend this pro
no show x2, didn't have the knowledge, wrong info, threw away the owners property(500$ faucet) not very responsive

Julie R.
May 2016
5.0
Yes, I recommend this pro
unknown

Patrick G.
May 2016
5.0
Yes, I recommend this pro
$1,300
The service tech called the morning of the service and told that he would be there between the hours of 10 am & 1:am. He was there right at 10:00 am. The completed the 3 toilet installs in 2 1/2 hours. The work done was perfect. The guys were professional and cleaned up after they were done. 1st class service from start to finish.
Showing 1-25 of 87

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Lone Star Water Services is currently rated 4.6 overall out of 5.

Lone Star Water Services accepts the following forms of payment: CreditCard

Yes, Lone Star Water Services offers free project estimates.

No, Lone Star Water Services does not offer eco-friendly accreditations.

No, Lone Star Water Services does not offer emergency services.

No, Lone Star Water Services does not offer warranties.