M.A. Paone Plumbing & Heating

Yes , Mike showed up within a couple hours and completed job quickly.

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Service was great. Unfortunately he cashed my check and hasn't issued me an invoice. I've been calling him constantly and I keep getting lame excuses. WOULD NOT RECOMMEND

Michael is hands down the best I’ve ever worked with. He’s exactly who you wish the folks working on your home are like. He has an amazing attention to detail, meticulous, and puts safety above all else. When he realized my boiler couldn’t be put in just yet because of further water damage, he had a water remediation company come in TWO hours to instantly start the process. When he realized my hoses needed updating, he made sure to call it to my attention and had them switched out. For work outside of his scope, he still makes sure to let you know what’s the best for future proofing your home. Above all, he’s communicative, on time, honest, and always there when I have a question. Plus, you can tell he really cares about his craft, and that translates to the job. He chooses the best solution for your situation. My only complaint is I wish he did literally everything else outside of plumbing! I’d want a Michael version of a carpenter, electrician, every day handyman. He‘s that good!

Very quick to respond and replace my hot water heater, even right after a snow storm!

Michael was the consummate professional and did the work promptly, according to my needs. The contract price was reasonable and I am very satisfied with the quality of the natural gas heater that was installed. He was also friendly and informative so I felt comfortable with all that was done.

Called quickly, scheduled service for next day. Water heater replacement was fast and easy.

Michael and his team was extremely professional and transparent with the process. I could always rely on Michael to share updates and get the job done effectively. His knowledge of his craft is unmatched and will absolutely reach out to him in the future for any repairs and maintenance in my home.

Service and response time was incredible. Michael was very timely and left the place very clean. The one drawback I had was with requesting a copy of the receipt/invoice as it was tied to an investment property. I was told I would receive the invoice when I paid the bill, but nothing was ever delivered.

Super easy to work with, very open about the process and very good price.

Boiler installation. Michael and his team did an excellent job replacing my leaking boiler with a new, efficient one. His quick communication, thoughtful explanations, professional workmanship, and competitive pricing (better than three other offers) made him the clear choice. I highly recommend working with them.

M.A. Paone was great! Immediate callback and Michael explained our options, and costs. Promptly arrived, and had the old unit removed, the new unit installed, up and running within a couple of hours. Friendly crew, the price was right. Don't hesitate!

Quick response, clearly knew their stuff, gave a good price on a water heater installation and had it all taken care of by the early afternoon. Very nice to deal with, would recommend.

Mike and Carmine were a great duo, and not only did they take care of the job swiftly, but they were also very organized and neat about their work. Mike was the most responsive out of all the companies that I interacted with, and always provided clear and detailed responses. I would absolutely recommend M. A. Paone to all my family and friends!

Michael is the BEST! No mansplaining and he patiently answered an abundance of my questions offering flexibility in solutions. He is knowledgable, quick and had the best rate. I am so appreciative! Thank you!

Good work

Came quickly and fixed the problem

Standard water heater replacement performed next day in 2 hours at the quoted price.

Na

Mike responded quickly. He was very thorough on his phone call and answered all of my questions. I had another quote from someone that was slightly lower but he was so clear about everything that was included in his quote and I felt reassured during our call that I decided to go with him. The job was completed the next day at the time he said he would and I was so relieved. I would use his company again for sure.

Mike is awesome. Can count on a timely job well done and also informative if you have questions which I did on what was best solution. Great guy.

very excited about high-quality water heaters, clearly plumbing is his passion. great work

Michael is the absolute man. We were getting some pretty serious noises and were worried we were creating some real damage. Michael called back immediately, agreed to come next day (sunday), and arrived when he said he would. While he was here he generously explained what he was doing, taught my wife and I about our system, and trained me on how to do better maintenance and care. Highly reccomend.

Usually, I find most contractors to be a flaky lot, but not Michael. A true professional who seriously cares about quality. Top marks all around.

Excellent work replacing a water heater and related pluming - they use professional grade water heaters and do an excellent Job. Michael is a top notch friendly guy who offered great work at a fair price. He was accessible by phone or text when I needed him, got back to me ASAP and did the job in a more than timely manor. Highly recommended.