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Maria Santos Cleaning

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

Maria Santos Cleaning includes general housecleaning services provided by Maria and an assistant. Rates are extremely low and free estimates are included. Ask for special cleaning jobs and we will be most happy to accommodate you. We can also schedule to suit your convenience, weekly, bi-weekly, monthly or other.

Business highlights

36 years of experience

Services we offer

Maria Santos Cleaning provides all your basic housecleaning needs: vacuuming, complete kitchen and so forth. Feel free to ask for special jobs. Make a schedule for cleaning to suit your needs. We will find the hideouts of your dust-bunnies!, dusting, floor washing of any surface

Amenities

Free Estimates

Yes

Reviews
4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
0%
1
2%
Showing 1-25 of 54 reviews
Sarah K.
Aug 2018
5.0
Yes, I recommend this pro
$120
Maria has been helping me with my housekeeping for about five years now. She is great! She always does an excellent job and is extremely professional and punctual. She has literally never missed a cleaning--if she can't make it, she arranges a sub. She is also fast as she brings at least one other person to assist. I really appreciate her help and am happy to have found such a kind, effective, and responsible person to help me keep up with the house.

Patricia H.
Jul 2018
5.0
Yes, I recommend this pro
$100
I am happy that I found Maria's Cleaning about a year ago on Angie's List. Maria came to my home to assess out needs and started cleaning my large 2-bedroom, bathroom townhome bi-weekly. I have had experienced larger "well known" cleaning companies that didn't do the excellent job that Maria and her helper does. I gave Maria's the BEST overall rating that I can give as she is a reasonably priced professional, who is on-time, pays attention to detail and is both thoughtful and kind.

Patricia H.
Jul 2018
5.0
Yes, I recommend this pro
$100
Over a year ago I found Maria's Cleaning here on Angie's List. After reading the reviews I made an appointment with her to come to my home to review our needs. This not my first experience and I have had larger more well known cleaners who did not do the job as well as Maria's. I am very particular about the cleanliness of my home so I am happy to have founded Maria.

Gonzalo S.
Jun 2018
5.0
Yes, I recommend this pro
She is a profesional!

Karen L.
Jun 2018
5.0
Yes, I recommend this pro
$100
She very reliable, and she always text for confirmation of the service the night before. She and her team does a very thorough job in cleaning.

Elise P.
Jun 2018
5.0
Yes, I recommend this pro
$130
Excellent! They were very reliable, always calling us before they come, always the same people, very polite and work very quickly.

Joan B.
Apr 2018
5.0
Yes, I recommend this pro
Great! The work exceeded my expectations.

August C.
Oct 2017
5.0
Yes, I recommend this pro
Maria always does a fantastic job when she comes to clean our house every 2 weeks!

Amy M.
Apr 2017
5.0
Yes, I recommend this pro
$130
I recently switched from a cleaning service to Maria to have my home cleaned and I am glad I made the move. I definitely get more value for my money. Maria and her partner clean my home every two weeks and the cleanings have always been thorough. She always sends a text the day before to let me know what time she plans to arrive and gives me notice if the time changes. Extremely friendly, helpful when I have questions on products and easy to work with.

August C.
Apr 2017
5.0
Yes, I recommend this pro
Maria always does a fantastic job when she cleans our house every 2 weeks! She is such a hard worker and is also very professional and thoughful. I highly recommend her!

Samuel C.
Mar 2017
5.0
Yes, I recommend this pro
She is great! I cannot recommend her more. She is on time, flexible, and does a great job.

Susanne G.
Mar 2017
1.0
$500
This cleaning job went very, very poorly. I needed someone to clean my house after some renovations had been completed (carpentry, tiling, painting, floor refinishing). There was a lot of dust, etc., and no general cleaning had been done for many weeks during the construction; no one was living at the house. I made it clear that I needed a detailed cleaning – every surface dusted, etc. Maria came to my home to quote the job and said it was a huge job and would take a whole day – 6-8 hours for 3-4 people. Her quoted price was $500. I thought this was high but she said she had to pay her helpers very well for such a hard job and repeated again that it was a really, really big difficult job. Our home is 2,400 square feet. Maria did arrive on time both to quote and to do the work. On “cleaning day” (one week later) Maria came with only 1 person and cleaned for 4 ½ hours, but still insisted that I pay the same price. She actually even asked for $600, but I refused. More importantly, however, Maria did not clean well or thoroughly and misrepresented the job that they did. She told me some things had been cleaned which I later was able to see had not been cleaned. For example, she made a big deal of telling me that they had cleaned/washed all the windows from the inside, as they were all dusty and/or smeared from the painting and sanding. Upon closer inspection throughout the house, it is clear that most windows had actually NOT been cleaned at all – they looked exactly the same as when the painter left. Maria made a big deal of telling me that she had washed the tiled kitchen backsplash. Again, upon closer inspection, much was missed – for example, a spot from a suction cup holder was still present – I was easily able to wipe it clean with a damp cloth and some cleaner. Also the normal food splatter/grease in the cooktop area. Same with kitchen cabinet faces – spots, spills, etc. Even the refrigerator/freezer cleaning was average-to-poor, as well as baseboards, light switches/switch plates and doors not being cleaned – all things that we had discussed as being included in this cleaning. Even the brand new bathroom vanity, which was empty and just need the packaging debris and dust/smudges from the shipping and plumbing installation process wiped out – was not thoroughly cleaned. My only positive feedback is that Maria’s worker did a very thorough job vacuuming, removing sofa cushions and getting under and around all furniture. Hiring this provider was not worth the money and she is not honest or fair. I feel that I was grossly taken advantage of due to my tight schedule. I tried to “renegotiate” the price with her at the end of the job, pointing out that it took only half the number of man hours as originally quoted but Maria would not budge.
Response from Maria Santos Cleaning
"Dear [Member Name Removed], When we agreed upon on a price I told you that we don't charge per hour but rather per job. On your review you listed that I worked 4 hours and 30 minutes at your home. Note that I didn't come by myself. I brought a person with me. That means each one of us spent 4 hours and 30 minutes at your home. If you sum the hours for both of us it is going to be a total of 9 hours. The price that you and I agreed included: dusting, vacuuming, cleaning kitchen and bathrooms. On the day of the actual cleaning you asked me to do things that were not included on a price. You asked me to wash all walls with a very strong product that gave me headache after the cleaning. You also asked me to wash all windows inside and vacuuming couches and chairs. None of these items were included on the price that I gave you. Even though you were not paying me for those extra items I put lot of effort on the cleaning and completed all items on my best. Sincerely, Maria Santos Cleaning"

Chris V.
Nov 2016
5.0
Yes, I recommend this pro
Very well, Maria had a great staff, did a thorough job cleaning out house for a fair price.

August C.
Oct 2016
5.0
Yes, I recommend this pro
$100
Maria and her cleaning partner are such hard workers and do such an incredible job cleaning my house! They are always on time, prepared and extremely thorough with their cleaning. My house has never looked or felt cleaner. I would highly recommend them!

Timothy S.
Jun 2016
5.0
Yes, I recommend this pro
$120
The house Is always clean when I come home and Maria and her team are some of the friendliest people around. She continues to do excellent work, will accommodate changes in schedules or extra cleans to the best of her ability and she will share her insight on the best products to use when she things the cleaning supplies we have provided are not up to par. She brings a lot of her own supplies but will use what you supply if asked. There have been the occasional hiccup with scheduling or variability in day/time, but when we asked Maria for more stability in schedule she was very prompt in resolving and sends a text/call a day or two prior to coming to confirm.

Matthew K.
Apr 2016
5.0
Yes, I recommend this pro
$150
She was on time, professional and did an amazing job. I would hire again in a heartbeat. If you're looking to have your house cleaned professionally, freeing up your own time, I highly recommend you call Maria Santos Cleaning!! As a nice little value-add, she had called us on the way to ensure the time still worked.

John W.
Apr 2016
5.0
Yes, I recommend this pro
$120
unknown

Karen C.
Mar 2016
5.0
Yes, I recommend this pro
She worked for me up until very late in the fall. I still felt I was very happy with her. I would recommend her to anybody. If I get rehired full time, I would be happy to bring her back on. I was very pleased with her. It was good. She's very professional and she did a very good job. She's quite reasonable.

Cerelle M.
Mar 2016
5.0
Yes, I recommend this pro
$110
Maria is super reliable, always calls ahead to remind me she's coming and has always been on time.  Maria and her team have done an excellent job keeping our house clean and tidy.  I would highly recommend her! <br />

John T.
Feb 2016
5.0
Yes, I recommend this pro
$90
Maria was very professional, calls the night before arriving and showed up on time. Maria and her assistant brought nice equipment and cleaned the house thoroughly, adding many nice unexpected touches - cleaning where I don't want to go. Bathrooms and kitchen were immaculate. Maria and assistant showed up on tme and worked for an hour and a half. Don't be afraid to ask her to do something. <br />

Carol M.
Feb 2016
5.0
Yes, I recommend this pro
$140
<p>Maria is a very upbeat and cheerful person, and so it is always a pleasure to see her.</p> <p>I trust her completely, and so I do not feel like I have to ever be home when she comes, but I enjoy seeing her.</p> <p>She always calls or texts the day before she comes, which I really appreciate. I used to use her once a week, but since all</p> <p>my children are now in college, I now use her every other week. And I will call for an extra cleaning as necessary.</p> <p>I wholeheartedly recommend her services.</p> <br />

Anna L.
Feb 2016
5.0
Yes, I recommend this pro
$200
I have been using Maria for 3 years.  She always shows up on time and will do extra jobs if you ask.  She cleans window sills and wipes pictures and tvs to remove dust. <br />

Norbert A.
Feb 2016
5.0
Yes, I recommend this pro
$90
Maria has been cleaning my house for close to a year on a biweekly schedule. She is very professional, always calls ahead to confirm when she will arrive and does a very good job. I am very happy to have found her and would not hesitate to recommend her work.  <br />

Nancy B.
Dec 2015
5.0
Yes, I recommend this pro
$140
unknown

Eileen S.
Jun 2015
5.0
Yes, I recommend this pro
$59
.
Showing 1-25 of 54

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Maria Santos Cleaning is currently rated 4.9 overall out of 5.

Yes, Maria Santos Cleaning offers free project estimates.

No, Maria Santos Cleaning does not offer eco-friendly accreditations.

No, Maria Santos Cleaning does not offer emergency services.

No, Maria Santos Cleaning does not offer warranties.