Mark's Appliance Heating & Cooling Service

Good job and clean up.

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Just fine as I had expected. <br />

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The service was good but I felt the price was high.

I can only say that I am glad that people like this get reviewed because it helps future consumers. I am sitting here today with no air conditioning after spending $8000. For a new unit, they installed a sub par unit, called Arcoaire. It's not a Carrier or a York, which would have cost the same. When installing the unit they broke a pipe in the floor which ruined the ceiling below it. Then there was a freon leak, so that cost another $800, they never come when they say they will, they are a.ways hours late, or they just don't show. I called the manufacturer of the unit and they said I have to get the installer to fix it. Well we know that won't happen. So now I'm in the process of contacting the president of Arcoaire, the better business bureau, and consumer advocate groups. This is wrong, and no one should be subjected to this- it's criminal.

Great service <br />

The cost of the service was reasonable and I would use him again in the future.

<p>I purchased a "repair special" and didn't learn until I had purchased it that the repair service was located in theBronx and the repair was needed in Clifton, NJ.  When the repair service responded, I asked if there was a problem with the service needed in New Jersey and was told no.  It took over 2 weeks to schedule the repair.  When the repair was made, I was not there, but the person who was there called me and told me that there was an additional charge.  I authorized it (I had left a blank check with the person), but stressed that I wanted a copy of the repair bill for my records.  I have made three requests to the repair person, and still have not received it.   My disappointment isn't with the repair that was done, but rather with the difficulty making an appointment and the lack of response for the copy of repair bill.  In the future, if responding to any of Angie's "specials", I will first ascertain the location of the service provider before purchasing it. </p> <br />

It was good.  He was knowledgable about the product.  It took a while for him to get the parts, but he was responsive about getting back to me and following up.

$120.00 seems excessive for changing a wire, he dropped to it to $90.00.   $90.00 is a bit much to change a LOOSE WIRE.  Guess next time I will just try the Yellow Pages. <br />

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Called at 9am , technician came at 11am as promised, diagnosed and fixed the problem in just under an hour. Would definitely use again. <br />

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It was a good experience.  They did an excellent job.

We was very pleasant to work with. Very knowledgeable. Usually late for appointments but I already had done more Thant one job with him. Be patient, he really knows what he is doing. After all it worth it. <br />

Mark was very professional, prompt, and pleasant. He quickly identified a problem with our fridge and tried to fix it. Unfortunately, after a week, the fridge kept having problems. I called him again and he did not show up, despite saying that he would come. I finally gave up because he was not reliable. 

He did a great job and explained what I had to do to avoid this same problem in the future.  he then looked at my stove top and unclogged one burner and said he would need to order a starter for the other burner.  He really seemed to know what nhe was talking about and he was efficient and fair in his pricing. <br />

Mark came on time, he was very nice and completely efficient and after finishing his job he left everything clean. This is a gentlemen that I would always recommend and will again whenever needed <br />

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