Martin's Flooring Inc - Denver

It went great! The new carpeting looks fabulous, and the technicians were professional and friendly. They were able to move all my furniture quickly and effortlessly. The entire job was done in less than two full days.

Excellent experience from sales to installation. Robert was personable and thorough and was able to accommodate our need for quick installation. The team that installed the flooring were professional and worked hard. They encountered unexpected problems, but got them resolved right away. Part of the floor had to be sanded to eliminate uneven spots and they quickly got it done. They pointed out a floor-installed elec. outlet that had been covered by carpet and advised how to make it safe, even bringing in their own electrical guy to rewire it. Even though they were not installing carpet, they brought in someone who worked with carpeting to deal with a peripheral carpet issue. There was no extra charge for these two people coming out to ensure everything was done perfectly. They did a great job. I would recommend this company and those installers to anyone.

Excellent results.  They we extremely helpful from the start to finish,  Reasonable pricing and very responsive to our needs.  We live in an older home which required some creative installing on their part. They handled it very well and showed they were masters of their craft.  We are very pleased with the results. <br />

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Completed work in one day.  Haven't seen any problems with the work, which looks good.  Our only minor complaint would be that we weren't advised in advance about problems using certain vacuum cleaners on this new type of soft fiber carpet. <br />

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Decided to lay down vinyl flooring planks throughout the house.  The people at Martin's helped us come to the decision based on the fact that we have a lot of animals and we wanted something that did not scratch and was easy to clean up after accidents.  The installation was done well.  There was some shifting after the installation and we called back to the store.  They came out to look at it and then to fix it with no problems.  <br />

Great. Workman was very good. <br />

We would not recommend them. We had a bad experience with them. We had used them for years. We had one hardwood floor put in and then we had a second one put in a few years later. The gentleman who installed the floor was not careful piecing together the pieces of the oak. They were defective pieces of wood. He installed a couple of cracked pieces of board. We saw that the board was cracked. They came out and repaired it by drilling out the floor. Now I have a repaired floor, not a new hardwood floor. I was less than happy and I wasn't up for the whole floor ripped up and I guess I could have pressed the issue. It doesn't really look bad but the point was I bought a new floor and had it repaired for. When I approached them and called, they wouldn't even make any price adjustment or do anything to compensate me for this situation so I since have parted ways with them as far as using them for any carpeting or flooring because obviously, they are not as reputable as they used to be. The old Martins would have been completely different about it. When you consider that you have a customer who had every single floor of her home practically done by you, you need to stay in by what you do. They did get back to me and they did come promptly to make the repair, but I had to wait for somebody to get back to me about me expressing my concerns. I will absolutely not recommend them to anyone.

After selecting the flooring, we visited the Denver store to purchase the products and prepare for installation. We were fortunate they had a sale going on based on 1/3 down at the time of purchase and 0% financing over 36 months for the balance of 2/3. <br /> After three weeks for delivery of the products, the installation began. One person (Dave) installed the laminate and a two man crew (Ryan and Seth) handled the vinyl. The laminate took 5 days and the vinyl took 4 days to install. <br /> We couldn't be happier with the entire process. Darryl and Carissa handled the sales process, Weston scheduled the installation and Dave, Ryan and Seth. The two crews were polite, helpful and extremely respectful of our home. The entire team deserves kudos, and we would not hesitate recommending them to other homeowners. They sell other home improvement products which we will purchase there when the time is right. <br />

The crew got here on time and stayed the whole first day, completing the first room and starting the second one. They finished the next day. When arriving home from work that first day, I checked out the floors that were installed. I did notice there was a "bubble" in a small area of the floor and made the comment to Husband who passed it on to the crew the following day. They went out of their way to find out why the floor seemed so soft in that spot and repair it. I was very impressed with their willingness to make sure I was completely satified before they left the following day. They took great pride in their work and I took great pride in their work too. The floors are great! and they're beautiful. I would recommend them to anyone looking for flooring for their home. <br />

I had an appointment to have my floors cleaned about one week after I called Martin's. <br /> Cathy Branthoover was the technician that came to my house. She happily explained what she was doing, and showed me how it worked. She moved the refrigerator to clean behind it, got the corners and edges of the rooms--she was thorough! My floor looks like it did the day we moved in. Professional and friendly, Cathy did a great job! <br />

The young man that came was wonderful. He worked alone. He took off all the baseboard and conserved it carefully so it wouldn't be damaged. He pulled the carpet up and disposed of it promptly. He got to work right away and didn't take breaks except when necessary. He was efficient and did a beautiful job. He spent two days performing the work and reinstalled the baseboard. He was very pleasant.