Master Window Repair, Inc.

Everything went well. They arrived on time, workers were professional and completed everything to my satisfaction.

Everything to plan. We have a great new window pane.

Master Window replaced a rotten wood window in my master bedroom. The technician, Miquel, who performed the work was very experienced and knowledgeable. After removing the old window, he had to replace a piece of new wood in the frame. After, installing the new wood window, he also did some caulking around the frame. The work was expertly done. He made sure that the cleanup was done properly, taking away the old window and vacuuming all the dirt and debris. Also, the Staff in the office was very polite and helpful. I would definitely use Master Window Repair again and I would highly recommend them to anyone.

Miguel called ahead and then showed up on time, both when he picked up the screens in need of repair and when he delivered the repaired screens just 3 days later. He effectively repaired both screens. He was friendly, courteous, and professional in every way.

Very tight fit. Almost impossible to open top window. Service person said we should use DW40. I feel he should have done that as part of the job

They were polite and had the screens ready in a few days. They did an excellent job and I would use them again.

Excellent/ Would use again if the need arises.

Work performed as quoted ands scheduled, very happy with results

Excellent work, timely performed.

Alberto is a true professional. He always called 30 minutes before his arrival to tell me he was on his way. He worked fast and knew his stuff. I will definitely keep their number and recommend them to anyone needing window or screen work done. They also made two glass replacement panes for me.

Mike did a very professional job.

Guys called 30 mins before coming. Did a a very nice job.

They were wonderful. They repaired all our windows and even gave us a guarantee.

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I thought I would have to get new windows. They actually fixed it. It was great.

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<p>Master Window Repair did a quality job at a very reasonable price.  My only issue with them is their awkward procedures.  Specifically, they require a 50% upfront deposit even for the smallest job.  Also, their office was not always responsive.</p> <p><br /></p> <p>Overall, however, I was very satisfied with them and will definitely use them again when I need a window repaired.</p> <br />

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Overall, it was great.  Very professional operation, with frequent status callbacks, and clear advance explanation of how things would go.   The work was performed quickly and well.    <br /> The only flaws, relatively minor, were: <br />  - Balances were not in stock, it took a few weeks to receive them.  I didn't mind because I was informed that this would be a possibility even before the pricing visit, and I was given status continually. <br />  - They arrived a little after the prescribed hour.  I think they said 10-12 and they arrived a little after 12.  No big deal, other contractors give less precise time windows. <br />  - They were not careful to keep my place clean.  They left black marks on the walls, and the floors had footprints.  The entrance lobby, where they unpacked the materials, had a lot of debris.  If I hired them again, I would protect the walls near the windows, have booties ready for them, and ask that they unpack materials in the hallway. <br /> <br />

They were awesome!  They provided the service exactly as promised.  They also worked extra hard to make sure our top windows closed all the way and locked them to avoid any future gaps and drafts.  They were professional and friendly! <br />