Matt's Paving

On January 21, 2023, we contacted Matthew Sullivan of Matt’s Paving regarding the installation of a parking area using crushed asphalt. The agreement was to grade and level the area, remove a stump, install the asphalt millings, and compact the area. The agreed upon amount was for $9,777. It took us a while to gather the funds. We contacted Matthew Sullivan on November 21, 2023 and put a deposit down of $5,000 to start the project on November 27, 2023. We spoke to him on December 2, 2023 and then again on December 5, 2023 to come and mark the property. Matthew Sullivan agreed to meet on December 7, 2023 at 4 pm. Matthew Sullivan(Matt) called and changed the appointment to December 9, 2023. At that time, he came and marked the property with spray paint. We reached out to him on December 14, 2023 to get an update. He called and said to send him pictures of the stump that was to be removed. That task was completed the following day. Another clearer picture was sent on December 17, 2023 and Matt said it was a good picture. Considering it was holiday time, we waited until December 27, 2023 to reach out via text. Matt did not respond. We called him on December 29, 2023 to get an update and left a message. Matt did not respond. We waited a few days and texted him on January 3, 2024. Matt responded on January 4, 2024 asking for us to call him. We had a conversation. Matt reached out again on February 6, 2024 and asked for us to call, which we did. We had a discussion concerning the stump grinding and the asphalt mills that were to be delivered. The stump was ground up by February 7, 2024. He texted that 2 loads of asphalt millings were being delivered to the property. He also mentioned that his son was to have heart surgery soon and requested that we pray for his son. The delivery of the millings was done on February 15, 2024. The same day, an attempt to level the property was made, but it was so wet that the scraper was getting stuck in the mud. So, Matt said that the ground would have to dry. Around that time, Matt requested that we provide $3,500 more because when he gave the original quote, prices for millings were lower. We agreed and provided the money on February 20, 2024. Matt came to the property on February 28, 2024 with one of his son’s to discuss marking the property. He talked about getting lime to dry out the property. We did not hear from Matt after that. We reached out to him again on March 30, 2024 (figuring that he did not contact us due to his son’s surgery). We asked if he ordered surveyors because some men came and put stakes on our property. Matt indicated that he did not order the survey. That same day we reached out and we had a discussion about Matt’s comments on “making a profit.” Matt indicated that because prices have escalated so much, that he would not be making a profit. We asked him how much more he needed. We wanted to be fair to him. We agreed to provide Matt with $1,400 more dollars. We sent Matt a picture of a piece of paper outlining the original price and the extra money we gave him and how much was left to pay him. We paid him a total of $9,900 and that left a balance of $2,277. Matt agreed. He picked up the $1,400 in two parts. $750 on April 1, 2024 and $650 on April 2, 2024. This would include the price of the lime. When Matt came to pick up the money,wearing a mask, we walked the property and part of the discussion was him requesting that we mow the grass and weeds and level the deep ruts that the machine made in the dirt. He said he would be over on April 3, 2024 at 5:30 pm to mark the property again. We waited an hour and he did not show. When we texted him, he said that he was still across town and that he could make it the next day. So we agreed to the same time on April 4, 2024. We waited for him and he did not show up. We texted him at 5:41 pm and called him 3 times and Matt responded at 7:39 pm saying that he was sick and did not want to get anyone else sick. We texted back that we waited an hour outside for him and provided him with the extra $1400 he requested and picked up, so why was it taking him so long to start? We got no response from Matt. On April 6, 2024, we sent Matt pictures of the property mowed and filled in. He did not respond. We called Matt on April 13, 2024, left a message and he did not respond. We texted him on May 25, 2024 and Matt did not respond. My mom, Leonida Rios-Perez, called and he did not respond. My adult son, Victor Benitez, called and Matt did not respond. I called on June 8, 2024 and Matt did not respond. Using the space below, please provide your desired resolution regarding your complaint. Be Specific! For example, if you are seeking a refund, list the exact amount. If you need work done, list what needs to be done. Please limit your desired resolution to 1,000 characters or less (including spaces). To fill out this form simply hit type your answers in the spaces provided, type your name & date in the signature portion, then hit submit form. * By July 1, 2024, we desire for Matt’s Paving to fulfill the contract by grading and leveling the grounds, installing the asphalt millings and compacting the area that we initially agreed upon. Upon completion of the work, we will pay him the balance of $2,277.

Matt's a fast talking salemen. He assured us that if we had any problems he would come back and fix them. When we walked the parking lot after the job we found two areas that were so thin you could move the pavement with your foot. It's been months and he keeps saying he will stand by his work. But it's pretty bad. I'd use someone else. Hard to believe you can trust him.

I needed a small section of concrete replaced, When I received the bid and spoke with the owner he seemed to be very capable of replacing the 6'x22' section of concrete, The project quickly went off the rails. When scheduling the work, the owner failed to call me back and confirm if he would be ready the next day. Instead I received a text from him at about 8:00 pm the night before and was advised they would be on site the next morning between 8-8:30. I needed to move garden tools, wood and other things I had stored on the concrete pad the next morning which was not a problem but it would have been nice to have more notice. The companies contractors showed up the next morning and started setting up the forms. The contractors went into my garage took some extension cords and broom. This was not a problem but it would of been nice to have been asked, A little while later they started drilling in the concrete to tie into the garage. Yet again they did not have the right drill for the job and needed to use my drill (at least they asked this time). When I asked if they had their own tools they said yes but not with them. The tie in to the garage was sub-par work and not done well, I expect the concrete pad to separate from the garage in the future because of the poor workmanship. When the owner showed up later that day I conveyed my extreme displeasure with the work. He said I could take $50 dollars off of the $2350 cost. I advised him I selected his company because I thought he was very capable and I had actually received a lower bid but went with him. When I asked the type of concrete he used (sack number/PSI rating) he did not know, I paid him the agreed price and told him to not come back to remove the forms, he advised he would come back to finish but he never showed up and I did it myself. Later I realized after they left they had broken the handle on my drill and left re bar in the grass. Just another example of very poor work. Photos attached. I would never use nor recommend this company again.

Did a great concrete patch job of my driveway. Professional and very friendly. Expectations met. Thanks

Beyond amazing. Client was overjoyed w results. Tremendously professional, efficient, and skilled. Added significant value to property for many years to come.

Did my asphalt driveway at my other property was very happy with the end result, would use again.

They did a real good job and I have not had any problems. I would highly recommend them and I would definitely hire them again.

Went great very professional and fair. I diffent would recommend them.

We were very happy with Matt’s Asphalt work on our driveway. His work was meticulous and detail-oriented. His crew was professional and timely. My husband and I will definitely use again if needed.

Job was done excellent and great communication with the owner will be using again for my other property