Merry Maids of Auburn

Excellent in all ways.

Valerie the "Merry Maid" always prompt. She greets us and asks how we are doing and then gets right to work. Also always asks us if there is anything extra we would like her to do. Have recommended to many friends and family.

The team professionally went about their tasks and completed them very successfully. Their dedication to their job never changed whether they were supervised or they were provided access to the house. When I happened to be home, they were very cordial, personable and a joy to talk to.

The workers seemed to work very slow which wouldn't have been so bad if the quality was better. They only were able to clean my bathrooms that day (the 2 larger ones had recently been cleaned anyway) and they missed the areas I wanted touched up (baseboards) I called the office about the quality and got an apology and a new crew was dispatched the next day. The new crew re-cleaned one bathroom and there was some improvement. For the cost it wasn't worth it - I could have cleaned my own bathrooms in less than 2 hours. The office was very helpful though.

Great! Jenna and her crew are always reliable and professional.

The team that arrived - Amanda and Hannah - were awesome. They were able to do everything on my priority list in just 2 hours. I usually clean my own house, but to be honest I'm lazy about dusting. When they were done, the whole house sparkled!

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They were great.

They do a really good job & love the chemical free products they use.

Pretty good. Had a few areas that were missed but the owner addressed and corrected them all. Very friendly about working with me.

Good! They are very professional and did quality work.

Great! Arrived on time 2nd Monday each month. Very efficient and thorough.

no issues, have used them 3 times

I have been really happy with them. Their communication is great, they call before they come and they do a follow up call once the work is completed.

They come every three weeks. I have been using them for 10 years.

When they cleaned our kitchen and stuff, it's not very neat and I don't know for sure what kind of mop for cleaning they do on the floor that they don't remove the spots on the floor. It was like they do the top ware. If there is a spot, they don't scrub it and get rid of it.

They are okay. The only thing is, it's hard to get a time when they are coming. They are coming Thursday but we still haven't heard from them. They came on time so I guess that was good.

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The quality of their service is excellent. Their attention to detail is so much above all the cleaning companies I’ve used. When they are cleaning the floors, they don’t just use a mop, they actually get down on hands and knees and clean the floor. They scrub the corners and edges with the moldings so their attention to detail is much better than anybody else. They are really outstanding. They are great. They don’t have like an hourly rate so they spend as much time as they need. The one girl that I usually request, her name is Nicole and she’s a lot slower than all the rest of them so she’s usually at my house for a good 4 hours but she does the best job and she’s the most efficient and detail oriented person that they have there. I do like the fact that they spend as much time as they need. It’s not just in for a couple of hours and does what they can. They do the job and if it takes 4 hours, they take 4 hours or if it takes 6 hours, they will be here 6 hours. Their price is a little higher than some companies but based on the quality of their work is worth the price that you pay. They are never late.

It goes well. I have no complaints. <br />

Great gals, went right to work and did an excellent job. I will be having them initially every two weeks and then hope to be able to have them come monthly. Loved the fact that they wiped baseboards, woodwork and did high dusting. <br />

had a consultation - went through everything I wanted.  When the girls arrived, they were punctual and professional.  They did a good job as the place was left a mess...however, they probably could have done a bit better.  blinds weren't wiped down nor were the ceiling fans, and I requested both.  they did a great job in the kitchen - cleaning all the cabinets.  Had a team of 4 I believe...perhaps they were not all at the same experience level. <br />