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Metal Worx LLC
Brick or Stone Fireplace - Repair, Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair,
About us
Here at Metal Worx LLC , we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!
Business highlights
Emergency services offered
29 years of experience
Services we offer
or Single Ply Roofing - Install or Replace , • Gutter Covers & Accessories Install • Metal Roof Install • Metal Roof Repair • Skylight Install • Skylight Repair • Asphalt Shingle Roofing - Install or Replace • Flat
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.37 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Ben D.
May 2022
Wendell came out last year (08/11/2021) to provide a quote at that time he verbally quoted 3 weeks. On 08/19/2021 I signed contract and 08/21/2021 provided the $4,477.80 deposit to Wendell. At that time (via email) he provided a timeline of 3-6 weeks till install. 3 Weeks later I reached out due to the lack of progress he replied via email and said they would install beginning of November instead. I then reached out again 10/25/2021 (due to no communication) and requested another update at that time he stopped communicating by email but would occasionally reply via text. The next reply was 12/21/2021 (text) and he said we were "Very Close" My follow up on 01/24/2022 and 03/01/2022 got no material reply. I followed up on 04/29/2022 (text) and at that time he stated we were 10-15 days out. I followed up again 05/06/2022 (text) and at that time we were still on target. I followed up again on 05/13/2022,05/17/2022 (1 day after 10 day and 1 day after 15 day estimate) and got no reply. I followed up again 05/21/2022 and he said he would tell us when he would install on 05/23/2022. I received no response so followed up again on 05/24/2022,05/26/2022 and 05/27/2022 05/27/2022 (text)He said they are now running 14-21 days behind. It has been 9 Months since then and it has been very difficult to get any communication from Metal Worx and Wendell. They are now wanting to just drop the material off in my yard and this is seriously NOT OK.
Response from Metal Worx LLC
"In response to [Member Name Removed] Davis's review, the contract became official on the 19th of August. Due to supply and demand issues as [Member Information Removed] result of covid we explained to him that it would be three weeks to two months on getting material made for his project. We never agreed to start in 3 weeks. That would have put the material not even being ready until late October or early November at best. The material didn't get completed until late November. Which was explained to him as well that the person before him John Keaton that left [Member Information Removed] wonderful review signed [Member Information Removed] contract with us in May his material did not arrive until late September due to supply and demand issues which per our contract in which he signed was explained that we were not responsible for any delays due to material availability. As far as communication we have communicated regularly mainly on text in which I can provide mr. [Member Name Removed]upon signing the contract reached out 15 days later inquiring if we we're on schedule. And my response to him was we have missed weather days but the material isn't completed. I continued to send him our work calendars showing the days we had missed due to Mother Nature. Which last year what's 50% or more of every month due to rain in which per our contract in which he signed and agreed to that we were not responsible for any delays do to weather related events. John Keaton's project started December 21 and took 131 hrs to complete. It took to April 26 to complete due to weather. That was [Member Information Removed] 3 month set back. This job was [Member Information Removed] 7000 sq ft tearoff. In which you can't tear off in bad weather. And this was explained to Mr [Member Name Removed]. We only worked 5 days in Jan 8 days in February and 9 days in March and 11 days in April. Due to weather events here in Kentucky. In which it was documented and explained to Mr [Member Name Removed]. We have offered to send his material out and and he could see if another contractor could get to it but he doesn't want that. Mr [Member Name Removed]agreed and signed [Member Information Removed] contract that stated that there is NO returns due to it being cut to fit."
Catherine D.
Apr 2020
Roof was repaired and I love the color and style of the roof.. roofers were polite and all the scraps were removed from the yard. Metal Worx Metal was a great company to work with. They answered all my questions and was helpful in my selection of the roof selected.
Larry C.
Apr 2020
Very good job would use again
Randall C.
Apr 2020
I was really pleased with the quality of the work, as well as the overall professional approach to every detail of the job, from start to finish. Wendell gave me a detailed estimate within 24 hours, spoke to my insurance adjuster on our behalf with details of the needed repairs and began work almost immediately. In less than three days they removed three layers of shingles, two old chimneys and installed a beautiful premium rib metal roof. Clean up was good and they gave me a lifetime non prorated workmanship warranty. I highly recommend Metal Worx.
Mitch N.
Apr 2020
I like it. They were clean. They did a good job and they did extremely well. They had a fair price.
Michael G.
Mar 2020
The project went really well from the quote to the end of the project. The quote was reasonable and competitive. The employees and the owners were respectful of our needs at all times during the project. Very satisfied with the end result. Cleanup was even great you don't see that much these days.
Gordon R.
Mar 2020
went pretty good
Licensing
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FAQ
Metal Worx LLC is currently rated 4.3 overall out of 5.
Metal Worx LLC accepts the following forms of payment: CreditCard
Yes, Metal Worx LLC offers free project estimates.
No, Metal Worx LLC does not offer eco-friendly accreditations.
Yes, Metal Worx LLC offers emergency services.
No, Metal Worx LLC does not offer warranties.