Metro Reconstruction Services, Inc.

They were excellent! I was very pleased and they exceeded my expectations. I will highly recommend and use them, again.

It went great! The guys were very professional and left clean.

They did a good job and I'd recommend them. They've done work for us in the past and they do a good job.

He's my to go guy and he's really good.

Scott and his team were extremely diligent and through in their approach to the work.  They kept us informed all along and handled new issues as they arose in a professional and practical manner.  Scott is very customer focused and was a real pleasure to work with.  Bottom line, I would use this company again, without any hesitation. 

Our only complaint about Metro Reconstruction was the length of time it took to start the job. However, it’s hard to fault a company whose popularity and good work actually created their wait list. Ben explained that several of his other stucco projects had hidden complications that delayed the start of our small job. But in the end, our patience was rewarded and we were very happy with the result. Here’s a brief recap. In late December 2015, six months after we signed the contract, Ben contacted us to let us know that our stucco repair was next in line. Our stucco was damaged from a rogue woodpecker and we were seeking a permanent (non-lethal) solution to the problem. In a just a week or so, Ben was at our house reviewing the job details and taking a stucco sample to match our color. Now all we had to do was wait for the weather to warm up and even that arrived right on cue. The work crew was efficient, professional and polite. Every evening they cleaned up the work site and kept the clutter to a minimum. Within a week the task was completely done and we are very glad that we waited.

Job went well, workers were on time and when necessary worked on weekends. Because of moisture seepage contractor has agreed to return in November at the charge to complete interior plastering which could not be done due to seepage.

Metro tends to prefer larger projects but were able to fit in a relatively small project like ours.  Weather delayed the start but once on the job they were prompt, thoughtful and very professional.  They solved a water intrusion problem that four or more other contractors could not figure out. <br /> They went above and beyond to ensure that the house was properly sealed. <br />

Except for a weather delay, timely and professional job.

It was an interesting experience.  First of all, everyone was really friendly and easy to work with.  Ben originally came out and walk through our stucco repairs.  We wanted the top of a stucco wall repaired along with various other stucco repairs.  Additionally, we had some questions about roofing issues and possible painting the house.  We also wanted to have some lose soffits re-attached while they were doing other work in the area.  Ben did a great job of showing me warning signs of things to look for so I know what to keep an eye on in the future. <br /> Our house has a concrete tile roof that is dangerous to walk on in terms of safety and potential damage to the tiles.  Our home is also very tall - 3.5 stories off the ground Ben did a great job of assuring us that the workers could access the areas around the house without stepping on the tiles by using scaffolding.  Since the estimates were for a substantial amount of money, over $10,000 to do the work, we assumed the cost was due to setting up scaffolding as Ben said he spoke several times with the owner, Scott, to make sure they could get to the work areas, especially, the top of the structure.  There is an additional charge of moving tiles which I was okay with as they are really dangerous to walk on and wanted them to have a safe area to work so they could focus on doing a good job and not falling off the roof. <br /> it started great.  Hector came out on a Saturday morning and started prepping the areas for repair.  He did a great job matching the stucco and texture.  However, Ben said they would build up the top of the wall so that water would flow off of it better, but Hector only scrapped the top and applied the new topping - which looks good, but did not contain a more noticeable slope.  Hector had missed a couple of spots to touch up, but quickly fixed them when I pointed them out to him. <br /> Then Hector proceeded to start caulking the windows.  However, many areas were difficult to get to and he indicated that he would have to walk on the tiles, which we wanted to avoid because Metro states in their contract that they are not responsible for any broken roof tiles and are tiles are no longer being made.  Additionally, he was really nervous about him trying to get on the roof and told us several times he was just a 'stucco' person.  Hector decided it wasn't worth the risk without the proper ladder and left for the day.  I was relieved that he decided not to get on the roof and it gave us time to talk to Ben and Brady. <br /> Hector did caulk a couple of the windows that he could safely reach using a Dow Corning silicone caulk.  The contract specifically called for using Lexel caulk because it was superior to silicone.  When I mentioned the issue with the roof and caulk, Brady came out the next morning and we worked through the issues.  Brady assured my that the silicone was rated higher than the Lexel; however, the do have different qualitys. <br /> We spoke with Brady about building scaffolding and he assured us that we didn't need it and they could walk on the tile in a special way as to not break it.  Brady ended up coming out to speak with us directly.  We ended up removing some of the work like the painting and some roof work because we were uncomfortable that they were not going to use scaffolding.  Brady was great about modifying the contract.  Brady also said Ben was new and was learning about some of the building issues we had questions about so some of the work probably wasn't needed anyway. <br /> Hector came out again with a ladder that could reach the higher levels and finished caulking with Lexel.  Additionally, he was able to re-attach some of the problem soffits.  He didn't finish everything and would need to return the next day. <br /> Hector arrived to install the remaining kick outs late in the afternoon.  We ended up helping him by holding the ladder, hauling supplies to top levels of the house and holding flashlights while he worked into the evening. <br /> Hector did a really good job with matching the color and finish of the stucco.  He really knows his stucco. <br /> Overall, it was a mixed bag.  Everyone was friendly and easy to deal with and responsive to all our questions.  They were gracious in letting us modify the contract.  The quality of the stucco work was really good.  If they would have built the scaffolding to access the work areas, I think we would have been really happy and had all the original work done and our rating would reflect that. <br /> The price seemed steep, but the other estimates we had were in-line with Metro's estimate so I rated it Fair.   While Ben assured us that they could reach the areas with scaffolding, Brady said they wouldn't need it but would not cover damaged tiles if they broke them.  The scaffolding access was one of the reasons we went with them so I rated the professionalism as Fair .  Punctuality was Fair because of the evening visit and missed day.  However, we are very flexible with our schedule so we worked around their schedule and it didn't bother us that much. <br />

Everyone from Scott (the owner), Brady (project manager) and Marisio the foreman of the crew to the office person were totally fair, competent, flexible and easy to work with.

Great!  Because of Scott's suggestion to install hard coat stucco, the yearly woodpecker holes a thing of the past.

I called to schedule an appointment to get a stucco inspection. The lady that scheduled our appointment was really friendly and was able to get an appointment sooner than we were expecting which was great because we wanted to close on the house sooner than later. The inspector they sent was really friendly. He politely looked around the house and did everything he needed to for the inspection. It took a few hours but I was able to get other things done while he took pictures and got all the information he needed. I work from home so I was happy he didn't need my full attention while performing the inspection. The next day the office emailed my inspection which was 12 pages long with very detailed pictures of our house. I was able to forward it to my Realtor so she could pass it on to our sellers and get things ready for closing. I'm embarrassed to admit I didn't even know what kind of stucco was on my house but the report had all information the buyers needed to know about the stucco. I feel like this information helped our buyers know more about the house and really helped them continue to close on it. I would suggest to anyone selling or maybe even buying a home with stucco on it to have a stucco inspection done because it really does gives you a lot of knowledge into the type of stucco you have and if there are any problems with it. As for Swift Stucco Inspections, I was really satisfied with how quickly they scheduled us, how quickly we received our report, and how polite they were. This company is much more professional than what I was expecting for an inspection company. <br />

I called Swift to get an inspection done on my house. The inspector, Scott, was really flexible with scheduling an appointment with me. He came out to my house and was really friendly. He answered all the questions I had for him. I didn't know too much about the stucco system I had on my house so I learned alot that day. He had a professional appearance which I appreciated. He used a moisture meter to test the moisture in my stucco. I'm always concerned about mold and moisture around my family so I was happy to get a reading that was normal. He also got on the roof to look at the stucco and let me know some kickout flashings were missing. I feel like he did a great job because he made sure to look all over and he took alot of pictures that he later was able to send me with his report. He walked around the house and tested different areas and showed me on the report what concerns he had but that overall my stucco system was in pretty good shape. I was definitely impressed with how much he knew and the patience he had with all my questions. He gave me a very detailed report that was about 15 pages. It was clear and wasn't hard to understand at all. I had a really good experience with this company. I would definitely use them again if I needed another inspection done and I recommend them to my neighbors and friends. <br />

It went GREAT.  Excellent company and excellent workers.  They were here on time and completed the job in the estimated time frame.  Could not be happier with the company and the work they did. 

Went extremely well! Beautiful job, great people. No complaints whatsoever. I'd hire them again in a heartbeat.

Crew showed up on time daily. Performed the job in a very professional manner did a great job with everything including clean up after job were completed.