Michael J Dove

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The service was great. They two employees put plastic all around to control dust. The job took four hours and they were relatively quiet. Very polite as well.

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provider arrived on time and after brief explanation of what I wanted done, he went to work right away in replacing old water shut off valves.  Very professional, polite and made sure everything was cleaned-up. <br />

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Excellent, the drywall even was perfect after the electrical work was completed for our garage <br />

Washing Machine Outlet was not working. They couldn't find problem. It is still not working. <br />  Microwave Outlet wasn't working. They did fix that one. It is working fine so far :) <br />  Dining Room Outlet: Was working but lit was loose. It is still working, and it is still loose. <br />    <br /> I asked for a new outlet installed in the master bathroom. It was Installed. It works- but they wired it upside down. <br /> Main bathroom light- bottom switch, shower fan- middle switch and heat lamp- top switch. <br /> I wish they had wired it in the order it was before: <br /> Main bathroom light- top switch, shower fan- middle switch and heat lamp- bottom switch. <br /> After they were done-- When I plug in my vacuum cleaner-- the vac power dips and the bathroom light turns on. <br /> They did fix this. It was wired wrong.  <br /> Outside Pool Outlet: Was working but was dangerously loose. It needed to be mounted to a cinder block wall. <br /> Upon instruction, I went to Home Depot and bought an outdoor outlet with a cover (then I went into the house and let him do his work) he mounted it (without a word) on the side of the concrete wall. When he was done/and gone-- I noticed it opens sideways instead of downward to shed rain. <br /> Im not an electrician (I'm a mother)-- but it seems now-- after the fact-- using common sense, that he should have asked me to return the wrong- side facing cover, and get the correct cover that opens up and down. Of course it is much safer than it was-- but it's till not done right.  <br /> Two guys came. One was most likely an apprentice. He took electrical plates off outlets, gofer-ed and stood around waiting for instruction. I paid for an electrician for a day. I got an electrician and his apprentice for the day. I believe I paid an electrician for 4 hours of work. I believe I paid to have an apprentice trained. I will never again agree to 2 people for 4 hours again. <br /> All told-- I would like one seasoned and knowledgeable electrician to come out and fix everything that I already paid for. <br />  Yes, they worked hard, they were nice and they did try; but I shouldn't have to pay for their mistakes, electrician apprenticeships, or lack of reimbursement from company decisions.  <br /> Thank you in advance for your help to make this all turn out right.  I will be happy to improve my review of your services upon your response to my situation. <br /> Respectfully,  <br /> KM <br />

Their work was above average.

I've used this company a few times now. Scheduling is always easy. Michael is very responsive and so far, he's had someone come out as early as the following day. The work was always done well and in a good pace. I will continue to use them.

Electrician arrived within the 2 hour time period and was very pleasant, easy going, and professional.  He took pictures of work completed in the attic and was very efficient with the other two tasks.  Very nice.  Very professional.  I will do business with them again. <br /> <br />

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They changed the lights into LED in two minutes and they charged $95 for labor for each one of the lights.  We had no idea that you could go to Home Depot and buy them for $15 and do the work for ten minutes.  I was over charged as far as I am concerned.  It came to a total of $2100 and the cost of the equipment was $300.    <br /> <br /> I called them but they never answered.  The price was exorbitant.  I want to call them because I want them to know how upset I am.   

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The first time I asked him to come out to look at my circuit box, he said he was unable to do my circuit breaker. I had bought the deal for $399 for an electrician for a day. I now asked him to just come out and label the circut breaker, and he said it would cost me $85 an hour along with a $50 service fee. I do not want to do this with this service provider.

Contacted the vendor through the listing.  Had a time constraint and needed to get the worked done by the end of the year.  Vendor was extremely flexible and worked with me to get the installation scheduled to meet my needs.  Vendor even had a special on labor which they happily allowed me to use.  Electrician arrived on time and seemed professional but also seemed a bit new.  We discussed how I wanted the new wires run through the garage and judging from his responses I thought he understood what I wanted.  I left him to his work and went back into the house to take care of some things.  When I checked on him about an hour later he had run the wires across the bottom of the rafters rather than the path I had discussed.  As nicely as I could I explained that this was not what I wanted and he began to explain that he didn't have enough wire at that point to change the path and didn't seem to see what the problem was.  I explained that I could have done the quality of installation he did and that was why I hired an electrician to do it right.  At that point I started to get some attitude and decided I would let him complete the job and call the office after he left to share my concerns.  I talked with the office and they agreed to send him out again to correct the issue.  The same electrician came out a few days later to correct the problem.  Same guy, same lack of understanding, same quality of work.  .  He made some minor modifications but it was not the installation I wanted or expected from this highly rated vendor.  At this point I had other more pressing issues to attend to and just gave up. <br /> Here is the thing.  I understand that this was a rush job.  I understand the vendor was doing his best to accommodate my needs.  for these things I applaud them.  What they didn't do is provide the quality they where known for and failed to listen to what I wanted even after explaining several time to the electrician doing the work and the office.  In this situation it's all about me.  If what I want is not what we discussed or what you quoted, tell me and let's discuss revised pricing.  Unless there is a good reason not to,  do what I want, the way I want it.  It's that simple. <br />