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Miller Landscape Inc
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation - Install,
About us
Award wining. Miller landscape is your one-stop-shop, full-service landscape provider. We design, install and maintain all aspects of the landscape. We have been in business for 48 years and our average length of employee tenure is over 10 years. We employ over 75 people during our peak season. Our 10 acre facility in orion township houses our state-of-the-art fleet of vehicles and equipment. All of our employees are uniformed and drug free. We are an award-winning, preferred unilock contractor, the preferred water feature installer for bordines in clarkston, mi, and a preferred contractor for dillman and upton lumber in rochester, mi. In addition, we are certified techniseal brick paver sealers and certified installers of monarch & timbertech composite decking.
Business highlights
61 years of experience
Services we offer
Landscape design, certified brick paver sealing, complete landscape management, fertilzation, holiday displays, ice and snow management, lawn de-thatching & aeration., mulching, outdoor kitchens, paver patios, planting, retaining walls, seasonal color display, spring and fall cleanups, sprinkler system installation, water features
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.449 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 16% | ||
| 2% | ||
| 10% | ||
| 2% |
Showing 1-25 of 49 reviews
Lauren W.
Feb 2016
My husband and I have a small back yard and were looking to turn as much of it into an entertaining space as possible. Miller Landscape did an excellent job. They met us in person for a consultation and then created a 3D graphic "video" of our design so we could see exactly how it would look. It took a little while to get on their calendar, as they are busy, so I would recommend contacting them well in advance of any desired projects. <br /> Patio and deck work was completed professionally and efficiently. Good contact from our project manager, Tom, and initial sales contact Rebekah. Everyone who worked on the project throughout the 3-week process was friendly and professional. <br /> We are extremely pleased with our patio, deck, and landscaping. Miller Landscape made the most of our small space and really made it into something special and unique. Their prices are not low but I do believe that with this kind of work, you get what you pay for. That said, I would absolutely recommend them to others. <br />
Joseph M.
Jul 2015
Fine-- They come at appropriate times to provide insect control, weed control and fertilization.
Mark K.
Jul 2015
The did a great job with all of the work, Patio looks great, and drains properly. Property now has proper water drainage, which has improved the overall appearance of the flower beds. Very happy with the planning, communication, and work done by the entire team. They were on time each day, and provided updates on status and progress. I would happily use Miller landscaping for future needs.
Response from Miller Landscape Inc
"[Member Name Removed], Thank you very much for the kind words. We are glad your project turned out the way you had hoped and more importantly that we addressed your water concerns.If we can ever be of assistance again we hope you will contact us. Best Regards, Jeremy Miller General Manager"
Eva C.
Jul 2015
Our subdivision Board had obtained ideas and estimates from several other landscape companies prior to meeting with Miller's representative. He provided excellent ideas and suggestions, worked with us on price, and saw to it that the work was done properly. We were very satisfied. <br />
Response from Miller Landscape Inc
"[Member Name Removed], Thank you very much for the kind words. We are pleased that we could work with your board and provide a landscaping solution that met your needs. Hopefully we can do business together again in the future! Best Regards, Jeremy Miller General Manager"
Linda O.
Jun 2015
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Response from Miller Landscape Inc
"[Member Name Removed], Thank you very much for your business and your positive review of our services. We hope you enjoy your new stairway for years to come!! Best Regards, Jeremy Miller General Manager"
Jim C.
Dec 2014
unknown
Julie M.
Dec 2014
unknown
Paul O.
Oct 2014
<p>Previous work with this company could not have been better. Outstanding work. For this reason we called Miller again when our backyard needed new landscaping. The personnel we worked with were responsive and did an excellent job with the landscape design. Overall the work was completed as agreed to but we needed to have crew return for some rework to get to that point. </p> <br />
Gina H.
Jul 2014
unknown
Response from Miller Landscape Inc
"Thanks for the kind words [removed member's name]. We enjoyed working with you! Best Regards, Jeremy Miller General Manager"
Lori M.
Jul 2014
They have been around for a long time. They are a family business. We are getting ready to make some changes and he came out to look at it. We have stayed with him since. Their professionalism is very good.
Response from Miller Landscape Inc
"[Members Name], It has been a pleasure working with you and your family. It's hard to believe it has been over 10 years since we started working with you. We are looking forward to getting started on your next project. Best Regards,"
Margaret V.
Jul 2014
unknown
Caroline G.
Jun 2014
<blockquote> <blockquote> <blockquote> <strong>I was very pleased with Miller's response to my requests and the quality of the work done. The work <br /> was completed within 8 or so days of the initial contact. The men were very friendly and cleaned up after their pruning and digging out the shrubs. The yard looks great!</strong> </blockquote> </blockquote> </blockquote> <br />
Response from Miller Landscape Inc
"Thank you [member name removed]. We are glad you are happy with the work we performed. Thank you for the kind words. Best Regards, Jeremy Miller General Manager"
Kenneth C.
Jun 2014
It went really well. That is the best landscaping company we've worked with so we were happy about that. The job that we had scheduled with them had been cancelled due to the weather so when they did come out, the workers were all courteous. I don't know if it's the head salesman came out to talk with us and he brought the person that works underneath him to go over everything and that person brought the manager of the workers out so it was just really organized. I've never had a landscaping company do that before. We have other works scheduled a little bit further down the road so they are a very good company. They are letting us dot it in phases so this is phase 1 and we've got 2 more phases to go so it's very nice. They are competitive, comparable with other people but they're allowing us to do it in phases so that's very helpful. They were awesome. We went through 3 or 4 people to re-state what we needed done and they did exactly what we wanted. They gave us some good ideas. I would give them a glowing review.
Response from Miller Landscape Inc
"Thank you for your business and we look forward to working with you on the next phase of your landscape project. Jeremy Miller General Manager"
Andrea R.
Jun 2014
We have not started the work that was in the design yet. However, the design is wonderful! <br />
Response from Miller Landscape Inc
"Thanks for the kind words [member name removed]. Hopefully we can help you implement that beautiful design. Jeremy Miller General Manager"
Lillian D.
May 2014
Everything went well with all the initial work. But at the end the crew forgot to lay down the straw mats over the grass seeded areas. They left the rolled up mats laying in the back yard and unplanted plants on my deck. The supervisor didn't check out the job when they reported that it was 'completed'. When I called to ask when the crew was going to be back to finish the job they were surprised at what I told them was not done. They did come out the next day, fixed the situation and apologized. Overall the job looks great but the customer needs to check with the company to make sure they are really finished with everything. <br />
Brad L.
May 2014
The salesperson/estimator (Rebecca) visited my home in 2012, took photos and measurements as was given a diagram/blueprint of the exterior of my property. A plan was supposed to be prepared and provided to me as part of the $99 Big Deal for Landscape Design. Some major miscommunication in several instances with the salesperson referenced above, and more than a year later I received a very good landscape design. I do not recommend the salesperson Rebecca, but the firm is large and company management is very responsive once they're involved with a problem. I think you will be pleased with the design work that is produced at Miller Landscaping (I did not have the actual landscape work done by Miller's, just the design plan). <br /> <br />
Al B.
May 2014
They end up being adequate. But when they came out and were looking it over in giving me bids, they know what they are doing. But when they get right down to it, the brick on the sidewalk went pretty well. But rebuilding steps, they had a really hard time with that and they are still not as good as they were before they rebuild them. If I had it to do over again, I would have hired often because I have seen some of his work online and just gorgeous and I think he would have better job. I hired Miller because I wanted the railing and the side of the step and he said he has the guy who could do this. We went back and forth, and railing never got finalized and built. I just finally said forget it and come and do the work. I would not use them again.
Fritz S.
Apr 2014
We never followed through with the product. They did the consultation and we were satisfied with the consultation. We liked what they presented to us but we couldn't afford it. We made the arrangements and there was no snow on the ground at the time they made the visit. We had a snap through about where we were supposed to meet them but after that was ironed out, everything went very well. They were quite willing to grant me a (4:49) to make sure I had the second consultation.
Melinda M.
Apr 2014
After the letter of which I have a copy, we will avoid dealing with Miller Landscaping. <br /> Their professionalism leaves something to be desired..Most of the time they only gave verbal quotes. That is why we had a dispute over the final price, which is why they said we have a "Track record"!!!!!!!! and will NO LONGER deal with us. This from Jeremy Miller. <br />
Response from Miller Landscape Inc
"Mrs. [removed member name], After servicing your account for numerous years we wrote you a very professional and courteous letter stating that we no longer thought we were a good fit for your account. The reason was every time we serviced your account you called our office complaining about the price and service and looking for a reduction. We honored this request many times even though we felt we provided the service as requested. If contractors were allowed to post anything to Angie's list I would post the letter we wrote to you. In fact I encourage you to post the letter because as I stated I felt it was very professional. We wish you luck with your yard and the future contractors you employ to service it. Best Regards, Jeremy Miller General Manager"
John R.
Nov 2013
He did a good job. He also made some other suggestions for us he was very helpful. We are satisfied.
Steve P.
Oct 2013
For the back yard, his recommendation was to slice open the sod in a few of the particularly low spots and add dirt underneath. For the remainder of the yard he applied sand over the existing lawn and ran a compactor to smooth out the lumps. The result was a slight improvement in the low spots and no improvement in the overall lumpy feeling of the lawn. <br /> For the side issue, instead of a french drain, he recommended we make a swale that ran alongside the house and into the front yard for the water to drain. We accepted this proposal also, but what it turned out to be was a shallow ditch. When it rained the ditch was still swampy and did not disperse out into the front yard as planned (probably due to our lovely clay soil). Also, it was a pain to mow (because it was no longer level) and I had to build a weird contraption of blocks to keep our dogs from escaping since there was now a ditch under the fence gate. (see photo) <br /> Overall I would say they did about $1400 worth of work but the results were not satisfactory. He ended up crediting the cost of running the compactor (which would have been in addition to the $1455). I was willing to work with him to come up with a more effective solution but he did not return my call or email after that. <br /> A couple years later (this past summer) we engaged another contractor who regraded/resodded the yard and did the French drain. It wasn't cheap but we got the results we wanted. <br />
Heidi L.
Aug 2013
Miller's Landscape was a very difficult and disappointing company to work with. They never followed up with us and they used substandard materials. The most important issue was they did not initially follow the agreement we signed with them. They did not do so until we sent pictures of our lawn, that was in horrible and embarrassing condition, to the owner refusing to pay them until they did the agreed upon work. We will never refer or use them again!
Response from Miller Landscape Inc
"[member name removed], I must admit your review is baffling. I'm the general manager at Miller Landscape and received an e-mail from you on 7-1-13 stating that you were un happy with how your lawn renovation turned out. You E-mailed at 12:55 p.m and I responded at 3:13. Here is my response: Heidi, I received your e-mail regarding your lawn. I will meet with Rebekah and Bob to familiarize myself with your account. We will reach out to Jim to discuss where we go from here. Thank you for taking the time to communicate your concerns. Best Regards, Jeremy Miller General Manager E-mail: jeremy@MillerLandscapeInc.com Website: www.MillerLandscapeInc.com Miller Landscape, Inc. 815 Brown Road Orion, MI 48359 Customer Service: 248-391-2889 Irrigation: 248-391-6113 Fax: 248-391-1388 Connect with us on Facebook Serving the Community Since 1966 Please consider the environment before printing this email CONFIDENTIALITY NOTICE: This message, together with any attachments, is intended only for the addressee shown. It may contain information which is legally privileged, confidential and exempt from disclosure. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, use, or any action or reliance on this communication is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately by telephone (248-391-2889) or by return e-mail and delete the message, along with any attachments. Per your request we reached out and met with your husband and expressed our concerns that he wasn't watering the lawn enough which he acknowledged. Although we didn't feel we were at fault we came out and renovated the lawn again at no additional cost. I hadn't heard anything else until I received your negative review. I decided it needed further investigation so I drove to your home today to inspect your lawn. I was shocked you have the nicest looking lawn in the neighborhood. It is lush green with no bare spots. Unfortunately Angie's List doesn't allow contractors to post photos or I would love to post a photo of how nice your lawn looks. So not only did we come back out and renovate lawn for a second time at no additional cost you account is still past due. To date we have only received your original $400.00 deposit. Please call me directly if you would like to discuss any further. Regards, Jeremy"
Ambra A.
Aug 2013
The landscaping looked great. Not knowing anything about landscaping, that is where the party ended. <br /> I went to turn on my sprinklers, nothing happened. I found they cut my sprinkler lines when installing the landscaping and drainage lines. This in itself is understandable, but to bury them cut up turned into a nightmare. The sprinkler guy came out and repaired the lines. He did a decent job, but left the mulch muddy and disturbed, detracting from the fine appearance it was completed with. <br /> -The 'pop-up' a drainage outlet installed in the middle of my lawn was too high, making it impossible to mow over it. They came out and repaired that, but left a huge bare patch in my lawn. They tossed a bunch of seed on it. I was left to water that twice a day for the next month; sure am glad I have nothing to do (sarcasm). <br /> -The put the sprinkler heads back in my lawn cockeyed, one side spraying into the ground, the other into the sky. <br /> -I noticed that where they had buried the drainage lines under my paver bricks, the path was wavy, looking whack. I missed it earlier because of all of the MUD they left on my walk. I decided at that point to cut my losses and repair those areas myself. <br /> -The coup de grace was late in the summer when I was fighting a quack grass epidemic in August. I had reseeded my lawn in the affected area and was documenting my sprinkler zones to get extra water on the seed. One zone did not pop up when I turned it on. I looked and looked, eventually concentrating on the dry areas. The sprinkler zones in my yard are laid out by Bill the Cat and the dry spots are not in a clear definable spot. I noticed a head dribbling, and immediately had suspicions. I had Miller come out (the sprinkler guy is OK), toidentify the and fix the issue. I thought, hey if it is a valve, I will pay it. If it is a clog they caused, I will hit them up to pay for at least some of the repair. It was a clog. They TORE UP the landscaping looking for the valve box and lines, and left it looking GHETTO. <br /> The manager says he can't be sure if his people caused the issue and was not willing to split any amount. He said that 2.5 hours of labor was already taken off. Really. Well it cost $535 WITH that discount. I think after 20-30 years any mud in the system would have come out, and wasn't hiding until the summer after Miller came to my house. <br /> Whatever. In a sense I am glad, because if they would have covered their mistake this last time I probably would of not told my story on Angie's List, which is unfair to any potential victims. <br />
Response from Miller Landscape Inc
"We're glad to hear that the design process went well and that the landscape looks great. We understand your frustration with regards to all of the sprinkler system problems. Whenever we do extensive work on homes with older sprinkler systems, in your case there were two older sprinkler systems, there is a high risk of hitting buried rotors and underground pipes. There's just no way to know where the lines are running or where buried items may be. We discussed this before the project work was performed and we are sorry if we didn't communicate things thoroughly enough for any reason. Several irrigation related repairs were not in the areas we performed services and having multiple sets of irrigation lines made the job much more difficult. We're glad to hear that you thought Dave was okay at fixing things, we think he is great at it! As you've stated in your review, we made multiple trips to your residence to fix or touch up items to ensure a quality job was performed and we would have come back out to level out the walkway if you would have given us the chance. It was recommended that you replace the front walkway during the design process, as it is older and did not have a proper base installed under it, and that is more likely the cause of the wavy sections you mentioned. When disturbed, the lack of base material allows for settling. Again, we could have repaired that for you with additional base material. We sincerely hope that your new landscape continues to look great and that your sprinkler system issues are behind you. If you have any more warranty related items, feel free to let us know."
Jim C.
Jul 2013
The BEST! Attentive, on time, go the extra mile. All my associations with Miller have been absolutely "top notch". They are second to none in hardscape construction and design. They are excellent to very good in softscape construction and design. They are not the least expensive provider, but I believe you get what you pay for, and I feel my dollars have been well spent with Miller Landscape.
Tom S.
May 2013
It was a good experience.
Licensing
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FAQ
Miller Landscape Inc is currently rated 4.4 overall out of 5.
Miller Landscape Inc accepts the following forms of payment: CreditCard
Yes, Miller Landscape Inc offers free project estimates.
No, Miller Landscape Inc does not offer eco-friendly accreditations.
No, Miller Landscape Inc does not offer emergency services.
No, Miller Landscape Inc does not offer warranties.