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Mister Sparky Electric of Wash DC Metro
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Mister Sparky is your neighborhood electrician, Our Electricians have been helping homeowners in the Washington DC metro area for 29 years and "we can help" you too. 1. Guaranteed On time Appointments We're On Time You'll See Or The Repair Is Free". 2. You Can Have Same Day Service * We're there when you need help. 3. Fair & Honest Straight Forward Pricing No surprises know the price before work is done. 4. "You Can't Lose" Satisfaction Guaranteed. We're the good guys! 5. 2 Year Guarantee On Electrical Repairs When we fix it. It stays fixed. 6. Electrical Service & Repair Specialists This is what we do! We are not construction workers trying be service electricians. 7.Background Checked & Drug Tested Electricians. You deserve to know who is in your home. 8. Our Trucks are Warehouses on Wheels with 1000's of parts. This saves you frustration, time & money because we can do it now. 9. Client & Home Respect Guaranteed. We will treat you & your Home the old fashioned way... with RESPECT! 10. Mister Sparky's Red Carpet Electrical Service Your home is your castle. And even if you don’t have a moat and drawbridge to protect it, you don’t want “just anybody” coming into your home. You want the Mister Sparky Electrician who shows up to solve your problem to be neat, respectful and honest. As well as being a trained expert, experienced at working in the older historic type homes & buildings that we have in the Washington DC area. You should be able to expect that your electrician looks and acts like a professional and does the job in a professional manner. Ask any of our customers and they’ll tell you that "professional" is the perfect description of our electricians. They have said our Mister Sparky Electricians are a welcome change from what they have had to settle with from some other contractor or repairmen.
Business highlights
34 years of experience
Services we offer
New circuits, attic exhaust fans, carbon monoxide detectors, ceiling fans, circuit breaker panels, generator systems, heaters, hot tub circuits, light fixtures, smoke, water heaters & surge protection.
Accepted Payment Methods
- CreditCard
Reviews
4.455 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 18% | ||
| 0% | ||
| 5% | ||
| 7% |
Showing 1-25 of 55 reviews
Arleen A.
Jul 2017
unknown
Peter W.
Jul 2017
They were prompt and did well
Amanda T.
Apr 2017
I am completely shocked with the customer service and lack of follow through that Mister Sparky has had with my husband and I. They did in an email near the VERY END of it say we would have to pay $59 for them to come to my house. I would have said no, however, I took responsibility, I didn't read the whole thing. I paid it because I really liked the man who was going to do the work. He was wonderful. I was promised the $59 would go to the cost of the job. Not to mention the lady on the phone was completely rude, "Can you not read?" SERIOUSLY?? We received an estimate on Thursday last week with a final number, no line items of the work being done or the products we would be paying for or what the labor would cost. We have had lots of work done however, we have never had this. I asked for the line items list shortly after I received it, they said they would give it to me Friday, never got it. Monday morning, I am told the same deal get it to you later today. Nothing. When I asked to speak to a manager I was told, they have to call me back a more important job was on the line and she was on the phone with them. I get it, it is not about me and the past weekend was a holiday. However, you want me to spend $3000 on you and you cannot follow through???? Doesn't seem like a smart business practice. I did ask and request for my $59 back we will see if I get a response. I was going to move forward with the job the next day if they had gotten me the requested line item list which should be easy to do considering I already had a total they wanted me to pay.
Maria H.
Sep 2016
He did good work but I think he was pushing to make me buy more stuff. I don't like to be pushed like that. First of all, he said he could not give me an estimate right away. I had to pick what service I want before I got the price and I thought that was wrong. They came right on time.
Jordan G.
Jul 2016
I felt totally ripped off - classic bait and switch! They made me pay $59 to come to my house, Once there they said it would be an ADDITIONAL $491 to isolate if the issue was due to loss of AC power or due to fault in the doorbell appliance (transformer and chime). Mind you, the $491 was not to fix or replace anything - this is what they wanted me to pay to put leads on the wires and check for current. The tech said (paraphrased), "This is how the owner does business and he has been in business for a long time so it must be OK." He was late to the appointment with no advance notice. He really could not have cared less. I did not get anything in writing and got no receipt for my $59 payment. Beware.
Response from Mister Sparky Electric of Wash DC Metro
"Mr. [Member Name Removed], We are sorry that the cost to repair the issue was more than your budget would allow. We do not use the bait and switch tactic at all here at Mister Sparky. We are up front with the cost of our dispatch service fee to get our technician coming prepared to correct the issue at hand within a guaranteed time frame. All companies have a travel fee to pay for labor, fuel, insurance, etc. We arrived within our guaranteed time frame of 10:00 - [Member Information Removed]:00 at 12:55 giving you notice before our tech was dispatched to you. Our technician was not late and you did have advance notice. We use truck tracking on our vehicles to ensure accuracy of reporting. Once onsite he gave you several options for trouble shooting the issue which included minor repairs. A receipt was sent to you automatically to the email you provided at the time of booking your appointment. igb____. I am sorry that you were not happy with the prices stated for the repairs and hope that you were able to find another company to take care of this. Sincerely, Michelle Moore Mister Sparky"
Laetitia M.
Jan 2016
It went very well. When, I noticed that the backyard light wasn't working, I contacted Mr. Sparkey and they reinstalled a new one without an extra charge since it was during the warranty period. <br /> It all went very well. <br /> I will use them for other electrical work in the house in the future <br />
Maryland P.
Oct 2015
unknown
KEITH F.
Sep 2015
,
Ulysses S.
Aug 2015
unknown
John V.
Jul 2015
unknown
MORRIS M.
Apr 2015
unknown
Tom A.
Jan 2015
Our chandelier malfunctioned and stopped working altogether. We had several opinions, but this electrician appeared to know what they were doing. They arrived and removed the chandelier and immediately identified the issue. For a little extra cost, they ordered a new part which arrived in a few days. They returned and completed the work. This saved us hundreds of dollars instead of buying a new chandelier. We would definitely use them again. <br />
Regina E.
Nov 2014
unknown
Amy K.
Oct 2014
Milton was great. <br /> the light in my closet was so dim i couldn't tell my black, brown, and navy slacks from one another. I bought a new fixture on line. Milton installed it, no problem. I had a lamp that stopped working and imagined it had to be rewired. Milton turned the switch and sure enough it didn't go on. Then he tested a bit more and handed me a part -- the little black switch one turns. He said the threads were bare and sent me to the hardware store. Sure enough, when I brought the new one home the light was fine. <br /> Milton also said that next time I should save my Angie's list ticket until I needed more work done. Sweet advice, but everything I needed fixed was fixed, I have no problems. <br />
Mark M.
Sep 2014
That went well.
John V.
Jun 2014
My mother, having a story on television about the company, suggested that we utilize the services of this company for our electrician needs. This turned out to be a mistake. The rep charged us $160.00 for changing a burnt out breaker that took him less than 10 minutes to change. I would have done it myself had I not been concerned how doing so might affect our insurance. <br />
Response from Mister Sparky Electric of Wash DC Metro
"[member name removed], I have reviewed our service records and do not show you in our system as being serviced. Can you please check the address on your invoice and call me to review this issue. We are located in Temple Hills MD. I can be reached at 301-449-0644. Thank you, Michelle Moore Vice President"
Anita U.
Jun 2014
unknown
Response from Mister Sparky Electric of Wash DC Metro
"Thank you very much for your review. We are very pleased that you had a great experience with Mister Sparky and we appreciate the opportunity to be of service to you. We strive to provide our customers with excellent service and a memorable experience. We want to be the last electrician you will ever need to call and hope that you will think of Mister Sparky whenever you need help with an electrical issue. Sincerely, Richard Moore President"
Kristy D.
Jun 2014
unknown
Response from Mister Sparky Electric of Wash DC Metro
"Thank you very much for your review. I am very pleased that you had a great experience with Mister Sparky and we appreciate the opportunity to be of service to you. However I am concerned that you found our professionalism to be only average.We strive to provide our customers with excellent service and a memorable experience. We want to be the last electrician you will ever need to call and hope that you will think of Mister Sparky whenever you need help with an electrical issue. Sincerely, Richard Moore President"
Sheree W.
May 2014
They did a fine job with putting in new lights, changing fixtures and putting in new electrical outlets too. They completed the work one day and it was a technician and one helper. This was a lot of work that needed to be done.
Response from Mister Sparky Electric of Wash DC Metro
"[Member Name], I am glad to have had the opportunity for our company to help you with your electrical issues. We thank you very much for your review and are very pleased that you had a great experience with Mister Sparky and we appreciate the opportunity to be of service to you. We strive to provide our customers with excellent service and a memorable experience. We want to be the last electrician you will ever need to call and hope that you will think of Mister Sparky whenever you need help with an electrical issue. Sincerely, Richard Moore President"
Glenda M.
May 2014
<p>They seemed to have played with the price, adding this and that and then taking away. I thought the final price was way too much</p> <p><br /></p> <p>for installation of fan and changing a light switch. I should have just said no, I do not want the service</p> <p><br /></p> but they had disconnected the ceiling fan already as I thought this thought. <br />
Response from Mister Sparky Electric of Wash DC Metro
"I thank you for the review. I am sorry to hear about your less than satisfactory experience with our services. At Mister Sparky, we strive to provide our customers with a memorable experience that they are 100% satisfied with. However since it was 8 months between when the work was done and your review, it appears some of the facts have become distorted. You claim we played with the price. Our prices are printed in a price book and the invoice clearly shows what the price was going to be before the work was done. You agreed with the cost of doing the work before it was started and signed the work order. We did more work then you stated in your review. We installed a ceiling fan and the fixture on the fan; we also replaced a light switch by the front door and installed a new light fixture at your front door. While our techs were there they also did a 55 point electrical safety inspection. You gave us a C on punctuality when we where exactly on time, you gave us a C on responsiveness when we answered your call and scheduled the work for the day you requested. The D on professionalism and F on price to seem to reflect that because we aren’t cheap we also aren’t professional. We service 1000’s of clients a year who would disagree with your assessment of our professionalism. Regards, Richard Moore"
John G.
Apr 2014
First off, the responsiveness of Michelle (co-owner, scheduler) was superb...not just on the first email, but the second, third and fourth! Gary and Jordan arrived EARLY(!) we're exceptionally polite and worked very efficiently. I would recommend Muster Sparky without reservation
Response from Mister Sparky Electric of Wash DC Metro
"Good Morning (removed member name), Thank you for your words of praise. We always love getting great reviews from our clients. All reviews are presented in our training meeting each morning for all to hear. Please don't ever hesitate to call with any questions or concerns you might have. We look forward to taking care of any future electrical needs you might have. Have a great week. Sincerely, Michelle"
HARRIET S.
Apr 2014
.
Response from Mister Sparky Electric of Wash DC Metro
"Ms. [member name removed], Thank you very much for your review. We are very pleased that you had a great experience with Mister Sparky and we appreciate the opportunity to be of service to you. We strive to provide our customers with excellent service and a memorable experience. We want to be the last electrician you will ever need to call and hope that you will think of Mister Sparky whenever you need help with an electrical issue. Sincerely, Richard Moore President"
HARRIET S.
Apr 2014
They did excellent work and I was very happy with the service.
Response from Mister Sparky Electric of Wash DC Metro
"Thank you very much for your review. We are very pleased that you had a great experience with Mister Sparky and we appreciate the opportunity to be of service to you. We strive to provide our customers with excellent service and a memorable experience. We want to be the last electrician you will ever need to call and hope that you will think of Mister Sparky whenever you need help with an electrical issue. Sincerely, Richard Moore President"
Tess E.
Mar 2014
We had a couple of outlet covers replaced, an outlet and its wiring replaced, and another outlet reconnected/repaired. Service was outstanding, but seemed incredibly expensive compared to other services I've used in the past. However, they were quick, thorough, professional, polite, and timely. I said I wouldn't use this service again, but only because I wasn't given the option of "maybe." I would definitely compare prices before doing more work with this company in the future, but this is my only gripe. They were otherwise really stellar.
Response from Mister Sparky Electric of Wash DC Metro
"Thank you very much for your review. We are very pleased that you had a great experience with Mister Sparky and we appreciate the opportunity to be of service to you. We strive to provide our customers with excellent service and a memorable experience. We want to be the last electrician you will ever need to call and hope that you will think of Mister Sparky whenever you need help with an electrical issue. Sincerely, Richard Moore President"
Angel M.
Mar 2014
They were on time. They were very professional and very helpful. The fellow that came out was awesome.
Response from Mister Sparky Electric of Wash DC Metro
"[member name removed], Thank you very much for your review. We are very pleased that you had a great experience with Mister Sparky and we appreciate the opportunity to be of service to you. We strive to provide our customers with excellent service and a memorable experience. We want to be the last electrician you will ever need to call and hope that you will think of Mister Sparky whenever you need help with an electrical issue. Sincerely, Richard Moore President"
Licensing
State Contractor License Requirements
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FAQ
Mister Sparky Electric of Wash DC Metro is currently rated 4.4 overall out of 5.
Mister Sparky Electric of Wash DC Metro accepts the following forms of payment: CreditCard
No, Mister Sparky Electric of Wash DC Metro does not offer free project estimates.
No, Mister Sparky Electric of Wash DC Metro does not offer eco-friendly accreditations.
No, Mister Sparky Electric of Wash DC Metro does not offer emergency services.
No, Mister Sparky Electric of Wash DC Metro does not offer warranties.